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Total-Hearth.com Reviews

4.8 Rating 1,917 Reviews
96 %
of reviewers recommend Total-Hearth.com
Company Reviews Product Reviews
373
 Questions Metrics Info
4.8
Based on 1,917 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Total-Hearth.com Reviews

About Total-Hearth.com:

Total Hearth is your expert in all things heat resistant glass. We have the largest catalog of wood, pellet, and coal stove glass and can custom cut ceramic glass to fit even the oldest antique stoves. Our goal is to work with every customer to find the perfect glass for their needs.

Visit Website

Phone:

(217) 223-0999

Email:

support@total-hearth.com

Write Your review

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Jacob S
Verified Buyer
“My poor sweet wife broke our glass trying to hammer a log into the firebox. Yall got a new one to us in about four days and now we're cozy. It was our only source of heat after being snowed in without power for four days!”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Fast service when we needed it...right before 18" of snow and sub-zero temperatures, add to that no power for 30 hours. We were safe and the house stayed toasty warm...Thanks and Merry Christmas”
Helpful Report
Posted 3 years ago
Larry R
Verified Buyer
“Very quick service!”
Helpful Report
Posted 3 years ago
Kenneth J
Verified Buyer
“Good deal, easy web site and super fast shipping”
Helpful Report
Posted 3 years ago
Sabrina
Verified Reviewer
“This company is really great and will be our goto company for items like this, reasonably priced and super fast shipping you just can't find a business like this one!!! Will be highly recommended from us!!!!!”
Helpful Report
Posted 3 years ago
Thomas B
Verified Buyer
“My fireplace glass was a perfect fit in a very irregular shaped Woodstove door”
Helpful Report
Posted 3 years ago
DIANA
Verified Buyer
“Perfect fit! Thank you”
Helpful Report
Posted 3 years ago
Pamela
Verified Buyer
“Very helpful customer service with really quick delivery. Great company. I definitely recommend ordering from Woodstove Fireplace Glass if you need a replacement glass for your woodstove.”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Glass seemed a smidge shorter than expected but glass fit with just enough coverage. Video for installing gasket was very helpful, too! Installed and has been a wonderful replacement.”
Helpful Report
Posted 3 years ago
James R
Verified Buyer
“Being asked for a review 5 years later is both good and bad. Good because I still have the glass and it is still holding the fire back from leaping into my living room and having it's way with me. The glass shape was good and it fit in with no troubles. The bad part of the company waiting 1800 days is I don't recall how the service and delivery were. I'm going with 5 stars overall because while I may not remember much, I do know they didn't make me feel bad about my purchase. I'll go with 8 stars on whether I would recommend them again because my memory ain't as good as it once was but I don't see any reason to not. Basically, if I am stupid enough to chop kindling in front of a $100 piece of glass again, I'd contact this company for a replacement.”
Helpful Report
Posted 3 years ago
Donna
Verified Buyer
“Fit perfectly and arrived quickly”
Helpful Report
Posted 3 years ago
Paula H
Verified Buyer
“Exactly what I needed.”
Helpful Report
Posted 3 years ago
Chris Z
Verified Buyer
“Fit like a glove. My stove is just like new again.”
Helpful Report
Posted 3 years ago
Larry
Verified Buyer
“Shipped fast”
Helpful Report
Posted 3 years ago
WS
Verified Reviewer
“Best wood stove company I have worked with. Need new glass and they had my stove in their database and shipped the day I ordered.”
Total-Hearth.com 5 star review on 27th November 2022
Helpful Report
Posted 3 years ago
Will F
Verified Buyer
“Arrived as advertised. Works as intended. Thanks.”
Helpful Report
Posted 3 years ago
Rex K
Verified Buyer
“Loved it!!”
Helpful Report
Posted 3 years ago
Don B
Verified Buyer
“Fits perfectly and seems to be of very good quality.”
Helpful Report
Posted 3 years ago
Lisa M
Verified Buyer
“Super fast shipping; super easy to install. Best part is the glass is staying clear!! It’s been a couple of weeks now with fires every night and you can still barely tell that there’s glass there! It’s awesome.”
Helpful Report
Posted 3 years ago
Jeanne
Verified Buyer
“Glass came quickly and was well packaged. Used it for the door of a tiny woodstove we made for a tiny house in Volcano, HI. Stove was made from old propane tank”
Total-Hearth.com 5 star review on 24th November 2022
Helpful Report
Posted 3 years ago
Total-Hearth.com is rated 4.8 based on 1,917 reviews
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