Total-Hearth.com Reviews

Name: Total-Hearth.com
Address: 3429 Northwood Dr., Quincy, Illinois
Rating: 4.82

4.8 Rating 1,874 Reviews

96 %

of reviewers recommend Total-Hearth.com

4.8

Based on 1,874 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Total-Hearth.com:

Total Hearth is your expert in all things heat resistant glass. We have the largest catalog of wood, pellet, and coal stove glass and can custom cut ceramic glass to fit even the oldest antique stoves. Our goal is to work with every customer to find the perfect glass for their needs.

Visit Website

Phone:

(217) 223-0999

Email:

support@total-hearth.com

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Total-Hearth.com 5 star review on 14th October 2025

223

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The glass replacement, tape, and cleaner came promptly and well packed. The glass was easy to install. The glass cleaner works really well. Will definitely order from this company again.”

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Posted 2 years ago

“The customer service I received when I call was exceptional!”

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Posted 2 years ago

“Fast shipping! Exactly what I ordered ! Thanks”

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Posted 2 years ago

“My poor sweet wife broke our glass trying to hammer a log into the firebox. Yall got a new one to us in about four days and now we're cozy. It was our only source of heat after being snowed in without power for four days!”

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Posted 2 years ago

“Fast service when we needed it...right before 18" of snow and sub-zero temperatures, add to that no power for 30 hours. We were safe and the house stayed toasty warm...Thanks and Merry Christmas”

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Posted 2 years ago

“Very quick service!”

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Posted 2 years ago

“Good deal, easy web site and super fast shipping”

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Posted 2 years ago

“This company is really great and will be our goto company for items like this, reasonably priced and super fast shipping you just can't find a business like this one!!! Will be highly recommended from us!!!!!”

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Posted 2 years ago

“My fireplace glass was a perfect fit in a very irregular shaped Woodstove door”

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Posted 2 years ago

“Perfect fit! Thank you”

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Posted 2 years ago

“Very helpful customer service with really quick delivery. Great company. I definitely recommend ordering from Woodstove Fireplace Glass if you need a replacement glass for your woodstove.”

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Posted 3 years ago

“Glass seemed a smidge shorter than expected but glass fit with just enough coverage. Video for installing gasket was very helpful, too! Installed and has been a wonderful replacement.”

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Posted 3 years ago

“Being asked for a review 5 years later is both good and bad. Good because I still have the glass and it is still holding the fire back from leaping into my living room and having it's way with me. The glass shape was good and it fit in with no troubles. The bad part of the company waiting 1800 days is I don't recall how the service and delivery were. I'm going with 5 stars overall because while I may not remember much, I do know they didn't make me feel bad about my purchase. I'll go with 8 stars on whether I would recommend them again because my memory ain't as good as it once was but I don't see any reason to not. Basically, if I am stupid enough to chop kindling in front of a $100 piece of glass again, I'd contact this company for a replacement.”

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Posted 3 years ago

“Fit perfectly and arrived quickly”

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Posted 3 years ago

“Exactly what I needed.”

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Posted 3 years ago

“Fit like a glove. My stove is just like new again.”

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Posted 3 years ago

“Shipped fast”

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Posted 3 years ago

“Best wood stove company I have worked with. Need new glass and they had my stove in their database and shipped the day I ordered.”

Total-Hearth.com 5 star review on 27th November 2022

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Posted 3 years ago

“Arrived as advertised. Works as intended. Thanks.”

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Posted 3 years ago

“Loved it!!”

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Posted 3 years ago

Total-Hearth.com is rated 4.8 based on 1,874 reviews