Total-Hearth.com Reviews

Name: Total-Hearth.com
Address: 3429 Northwood Dr., Quincy, Illinois
Rating: 4.82

4.8 Rating 1,874 Reviews

96 %

of reviewers recommend Total-Hearth.com

4.8

Based on 1,874 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Total-Hearth.com:

Total Hearth is your expert in all things heat resistant glass. We have the largest catalog of wood, pellet, and coal stove glass and can custom cut ceramic glass to fit even the oldest antique stoves. Our goal is to work with every customer to find the perfect glass for their needs.

Visit Website

Phone:

(217) 223-0999

Email:

support@total-hearth.com

Write Your review

Tell us how Total-Hearth.com made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Total-Hearth.com 5 star review on 14th October 2025

223

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fits perfectly and seems to be of very good quality.”

Helpful Report

Posted 3 years ago

“Super fast shipping; super easy to install. Best part is the glass is staying clear!! It’s been a couple of weeks now with fires every night and you can still barely tell that there’s glass there! It’s awesome.”

Helpful Report

Posted 3 years ago

“Glass came quickly and was well packaged. Used it for the door of a tiny woodstove we made for a tiny house in Volcano, HI. Stove was made from old propane tank”

Total-Hearth.com 5 star review on 24th November 2022

Helpful Report

Posted 3 years ago

“Can packed nicely easy to install Thank you”

Helpful Report

Posted 3 years ago

“Knew what I was asking for and had the data base to identify the glass that I needed. My insert is 30 years in service and has been discontinued for decades. Service was friendly and patient. Quick delivery as well.”

Helpful Report

Posted 3 years ago

“They were so helpful. They went above and beyond what I would expect.”

Helpful Report

Posted 3 years ago

“the gasket fit my stove perfectly, and was shipped quickly and efficiently”

Helpful Report

Posted 3 years ago

“With the help I got from this company it fit my older wood stove great. With there help I have one more thing to be happy about on Thanksgiving. The glass has made it so nice to view the fire and with the sealing gasket they informed me about. It is air tight.”

Total-Hearth.com 5 star review on 20th November 2022

Helpful Report

Posted 3 years ago

“My replacement glass was shipped out promptly and I received it fast. It was easy to install and it fit perfectly. The gasket was easy to cut and fit into place. I also got a can of glass cleaner and it works great.”

Helpful Report

Posted 3 years ago

“Good customer service, quality and quick delivery”

Helpful Report

Posted 3 years ago

“The glass fit correctly and install instructions were clear.”

Helpful Report

Posted 3 years ago

“Their website was user friendly, making it easy to find the glass I needed. Good communication, excellent quality, and friendly service! Highly recommend.”

Helpful Report

Posted 3 years ago

“Quick delivery, perfect fit!”

Helpful Report

Posted 3 years ago

“Professional! Fit perfectly ! Fast delivery! Thanks Mike!”

Helpful Report

Posted 3 years ago

“Thank you for the quick response.”

Helpful Report

Posted 3 years ago

“Excellent service and product! Thank You!”

Helpful Report

Posted 3 years ago

“Thxs guys awesome job”

Helpful Report

Posted 3 years ago

“Excellent customer service, fast safe shipping, perfect size.”

Helpful Report

Posted 3 years ago

“Thank you your product was shipped quickly and I was able to install perfectly on my antique wood burning stove. The mica glass window greatly improved the look of my antique stove. I actually can see the fire now! Nice look, great service. Thank you.”

Helpful Report

Posted 3 years ago

“Very pleased with the purchase. Fast correspondence, fast shipping, secure packaging, and perfect fitment. Homerun!”

Helpful Report

Posted 3 years ago

Total-Hearth.com is rated 4.8 based on 1,874 reviews