Total-Hearth.com Reviews

Name: Total-Hearth.com
Address: 3429 Northwood Dr., Quincy, Illinois
Rating: 4.81

4.8 Rating 1,996 Reviews

95 %

of reviewers recommend Total-Hearth.com

4.8

Based on 1,996 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Total-Hearth.com:

Total Hearth is your expert in all things heat resistant glass. We have the largest catalog of wood, pellet, and coal stove glass and can custom cut ceramic glass to fit even the oldest antique stoves. Our goal is to work with every customer to find the perfect glass for their needs.

Visit Website

Phone:

(217) 223-0999

Email:

support@total-hearth.com

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Total-Hearth.com 5 star review on 30th January 2026

Zach D

Total-Hearth.com 5 star review on 27th January 2026

Victor E

Total-Hearth.com 5 star review on 20th December 2025

Jessica P

231

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quality work delivered quickly... I highly recommend.”

Helpful Report

Posted 3 years ago

“Looks small much better Easy installation”

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Posted 3 years ago

“I cracked my glass while cleaning and renewing the seals; I placed the order for a new one and received the new glass in just a few days! Great customer service and experience! Thanks”

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Posted 3 years ago

“We came up to our cottage after letting a friend use the cottage to find the glass broken in our woodstove. I ordered this replacement glass and they shipped it out right away. I received it in 2 days and within minutes had the glass replaced and working perfectly!”

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Posted 3 years ago

“Delivered quickly and intact. Excellent!!”

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Posted 3 years ago

“We are totally blown away by the great service and product! We are enjoying our new wood stove glass!”

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Posted 3 years ago

“Very nice and quick serviceW”

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Posted 3 years ago

“easy to install but be sure and order the correct size. i did opt for the breakage insurance. not sure it was worth the extra dollars!”

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Posted 3 years ago

“Was great to be able to order the exact measurements and receive it that way. Fast service. Thank you.”

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Posted 3 years ago

“Arrived quickly”

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Posted 3 years ago

“Soooo glad I found Woodstove Fireplace Glass! I have an oddball stove and you saved the day”

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Posted 3 years ago

“Glass arrived well packed and promptly.”

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Posted 3 years ago

“The customer service was great from beginning to end. I received my glass replacement within a week and it was easy to install after viewing the video instructional. The glass is high quality. Very pleased.”

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Posted 3 years ago

“I can't say enough great things about the staff and how helpful they are whenever I call and ask for help. They are knowledgeable about their products, patient when helping customers over the phone and super friendly. 10 out of 10 ALL DAY LONG!!!!!”

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Posted 3 years ago

“Very fast service and shipping.”

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Posted 3 years ago

“I will be ordering again. Nice People, Great Service”

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Posted 3 years ago

“Exactly what I needed, and received it sooner than promised.”

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Posted 3 years ago

“It serves its purpose as expected, although a little pricy.”

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Posted 3 years ago

“Placed my custom glass order in the morning and it was cut & shipped the SAME DAY. I replaced my old, dirty cracked glass with the custom piece I got from these guys and it made a world of difference in the ambience and performance of the stove. The glass was packaged very carefully, and even included enough paper inside to re-light the stove after replacing the glass. Couldn’t be happier with this store. 11/10.”

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Posted 3 years ago

“Very easy to install! No problems, and it arrived quickly”

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Posted 3 years ago

Total-Hearth.com is rated 4.8 based on 1,996 reviews