Total-Hearth.com Reviews

Name: Total-Hearth.com
Address: 3429 Northwood Dr., Quincy, Illinois
Rating: 4.81

4.8 Rating 1,996 Reviews

95 %

of reviewers recommend Total-Hearth.com

4.8

Based on 1,996 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Total-Hearth.com:

Total Hearth is your expert in all things heat resistant glass. We have the largest catalog of wood, pellet, and coal stove glass and can custom cut ceramic glass to fit even the oldest antique stoves. Our goal is to work with every customer to find the perfect glass for their needs.

Visit Website

Phone:

(217) 223-0999

Email:

support@total-hearth.com

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Total-Hearth.com 5 star review on 30th January 2026

Zach D

Total-Hearth.com 5 star review on 27th January 2026

Victor E

Total-Hearth.com 5 star review on 20th December 2025

Jessica P

231

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Broke my glass in the Jotul after 30 years of use on a cold evening with freezing in forecast. Ordered replacement over New Year holiday. Order confirmed the 1st,shipped the 2nd, arriving a day or two later. Service rarely seen anymore.”

Helpful Report

Posted 3 years ago

“Work as charm put glass in 10 minutes it’s been lite ever sense I got it good job”

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Posted 3 years ago

“The replacement glass was a perfect fit for my stove. The instruction sheet was extremely helpful and educating, specifically telling me not to overtighten the screws due to the temperature changes that cause materials to expand and contract. The gasket that came with it made the job easy.”

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Posted 3 years ago

“Had my replacement glass for my pellet stove within a few days and I was back up and running. Fit like a glove and carefully packed.”

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Posted 3 years ago

“The glass edge liner was not included, so I tried to order something similar which was a little too thick and I ended up cracking the glass when installing! Totally my fault, and will be ordering another one :)”

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Posted 3 years ago

“The replacement glass that we ordered arrived quickly and was in excellent condition. They provided tracking information so I knew when to expect the box. Will definitely buy from them again! Very happy customer!”

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Posted 3 years ago

“Easy, quick service.”

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Posted 3 years ago

“These guys were no nonsense. The new exactly what I needed. They shipped it out same day. I received it 2 days later. It was safely packaged. Everything was perfect. Good price. Smart courteous service. I give them a 6 out of 5. 🙂🙂”

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Posted 3 years ago

“The fast delivery was a blessing. Ordering thru the delivery process went smooth, would purchase again”

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Posted 3 years ago

“Great product, great service, liked doing business with these guys.”

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Posted 3 years ago

“So thankful for woodstove-fireplace, they were the only ones who could provide replacement glass quickly and were so easy to use. Highly recommend!”

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Posted 3 years ago

“My partner and I put glass in Olympia fireplace insert. Working great. Good video too.”

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Posted 3 years ago

“Excellent service. The replacement glass was very carefully packaged and arrived in perfect condition.”

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Posted 3 years ago

“good view clear glass the best service i have ever had and very good instruction video thank you people very much ken lewis”

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Posted 3 years ago

“Awesome service, shipping and instructions. Highly recommend!”

Total-Hearth.com 5 star review on 6th January 2023

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Posted 3 years ago

“Quick delivery and packaged well! Highly recommend!”

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Posted 3 years ago

“Great price & service, highly recommend.”

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Posted 3 years ago

“Great fast service!”

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Posted 3 years ago

“Perfect fit..was delivered VERY fast Thanx”

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Posted 3 years ago

“Good service shipped fast was just what I needed...”

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Posted 3 years ago

Total-Hearth.com is rated 4.8 based on 1,996 reviews