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TouchBistro Reviews

4.3 Rating 115 Reviews

86 %

of reviewers recommend TouchBistro

Company Reviews

4.3

Based on 115 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Customer Service
Communication Channels	Telephone, Live Chat, Email

Visit Website

Phone:

8553635252

Email:

sales@touchbistro.com

Location:

1100 - 85 Richmond St W, Toronto ON., ,
Toronto, New York, Austin, Chicago, Vancouver, United Kingdom
M5H 2C9

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Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We have had a great experience with Touch Bistro. This is the 4th restaurant I have opened, and this was without a doubt the easiest to use and train system I have found. While the support has been excellent, we have rarely had to call for it. The system is so intuitive that anyone who can use an iPhone can quickly pick up the essentials and learn everything else on the job, dramatically cutting on training time and expense.”

Posted 4 years ago

We're so happy to hear that you've used TouchBistro in 4 restaurants, thank you for the support! AN

Posted 4 years ago

“Touchbistro has made the checkout experience so simple and swiftly for both our customers and employees. This software has endless benefits I would recommend to any business!”

Posted 4 years ago

Thanks, Issac!

Posted 4 years ago

“TouchBistro has made running my business 10x easier than previous POS systems. It is extremely user friendly and easy to figure out. The KDS in the kitchen saves me $$$ on printer paper and ribbon also.”

Posted 4 years ago

Always great to save some money and paper! We're glad you're enjoying TouchBistro. AN

Posted 4 years ago

“Excellent POS system. Easy to use, customer centric and very affordable for restaurants. Excellent reports!”

Posted 4 years ago

We love when our customers use Reports! - AN

Posted 4 years ago

“We set it up ourselves with great help trom TB staff. This made the system work for our system instead of us adapting our system to an outside system, if you get what I mean. Setup was fairly fast for neophytes and now we adapt it on the fly to make it continuously more applicable. Tech support is very good and fast to reply and help out. They seem to know what they are doing. Lastly, we have had very few interruptions of service since we got it about 3 years ago. All in all, we are extremely pleased. Wait times for customers are way down too.”

Posted 4 years ago

Hi David, Thank you for your thoughtful review, we're happy that you're enjoying the software! AN

Posted 4 years ago

“We are so happy with Touch Bistro - the system was simple to set up. It is easy for new team members to learn and program. We really like the cloud reporting so that we are always in touch with our restaurant even when we are not there. Service has been excellent - any issues have been quickly resolved!”

Posted 4 years ago

Thank you for your kind review! I'm happy to hear about your experience. AN

Posted 4 years ago

“We absolutely love this system! So easy to use! So happy that we changed from the old way and got into the times! Thank you”

Posted 4 years ago

That's awesome, thank you, Susan! AN

Posted 4 years ago

“We switched to TouchBistro about a year ago and it has been amazing! Reports are easy to read and setup. Having servers using handheld tablets has cut order times down dramatically. It is easy to change the menu and prices. I love it!!”

Posted 4 years ago

It's great to hear that you're using the reports and speeding up service, Todd! AN

Posted 4 years ago

“TouchBistro has allowed us to offer seamless service to our customers. Our servers love how easy it is to split bills and accommodate large tables. The updates are great and extremely easy to execute. We can't say enough how much we love TouchBistro!”

Posted 4 years ago

Thank you so much, Trevor! The TouchBistro Team

Posted 4 years ago

“great product, very user friendly”

Posted 4 years ago

Thank you, Rick!

Posted 4 years ago

“Touchbistro truly is a POS designed for Front of House service staff. It is intuitive, simple and seamless for both servers, bartenders and managers. It makes what used to be a stressful part of my job as a manager so easy. Some elements of the inventory system are a little lacking and the inability to use manager cards to authorize discounts, voids etc (my staff like to memorize our manager codes :S) are the only two issues I have come across since using this system. Despite that, they are always improving what they are doing which is awesome. Keep up the good work!”

Posted 4 years ago

Thanks for your feedback! As you said, we are always working to improve the product, so if you have any feedback, like using manager cards, please feel free to call in and give your feedback and feature request so we can add it to our consideration for future updates. - AN

Posted 4 years ago

“Truly enjoying the POS functions, really easy to use.”

Posted 4 years ago

Thanks, Denis!

Posted 4 years ago

“My staff agrees it is the most intuitive and easy to use systems they have ever used. We are very happy, and keep recommending to other restaurateurs!”

Posted 4 years ago

We're so happy to hear you're recommending it to other restaurateurs! We actually have a formal referral program to thank our customers for spreading the good word about TouchBistro. We'll send you some information. - AN

Posted 4 years ago

“Touch Bistro Has never failed us!! Great customer service!! Thank you”

Posted 4 years ago

Thanks, Carole!

Posted 4 years ago

“With two installations at two separate venues, I couldn't be more pleased with TouchBistro's performance and support. And now with multiple years worth of comparative data, TouchBistro is invaluable in my daily planning - especially for repeat events. ALL of the stars !”

Posted 4 years ago

All of the stars!! Thank you, Gary, we appreciate your continuous supports! AN

Posted 4 years ago

“We've been using TouchBistro in our restaurant since it was first released and find it a great fit for our business. The support staff are helpful and knowledgeable, the system is easy to use and update, and new staff can be trained very quickly to use it. We love the reporting system in the back end and find that TouchBistro are always striving to improve their product based on user feedback. I would highly recommend it.”

Posted 4 years ago

Thank you for the support and feedback, Claire! AN

Posted 4 years ago

“No problem non what so ever ps Please make the Reservation print able”

Posted 4 years ago

Thank you for the feedback, Nash! We've made note of your feature request as well. AN

Posted 4 years ago

“Have been in the industry for 20 plus years. Quite possibly the easiest POS ever. Lots of young workers learn how to use it by themselves (they even find out the features I didn't know). As an admin, it's very easy to make changes and the customer service help us whenever we have issues/problem promptly.”

Posted 4 years ago

Thank you so much for your kind words, Daisuke!

Posted 4 years ago

“Touchbistro is a fantastic POS that allows for great levels of flexibility on the sales floor. The ability to split and merge seats is fantastic. Also being able to add 1 item and split it evenly across all tables is huge. Your customer service is also great.”

Posted 4 years ago

We're glad you're enjoying the software and for your kind words for our customer support team! AN

Posted 4 years ago

“TouchBistro has been a fantastic must to my business. It’s simple interface has been really easy to learn especially with the great tutoring and excellent customer services. Thanks”

Posted 4 years ago

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TouchBistro is rated 4.3 based on 115 reviews