Login

Start Free Trial Are you a business?? Click Here

Are you a business?

Terms & Conditions

User Privacy Policy

Business User Privacy Policy

Data Protection

toxicfox.co.uk Reviews

3.7 Rating 1,188 Reviews

68 %

of reviewers recommend toxicfox.co.uk

Company Reviews

3.7

Based on 1,188 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 38%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	2.9 out of 5
Returns & Refunds
Refunds Process	Difficult

Read toxicfox.co.uk Reviews

Visit Website

Phone:

0843 123 1234

Email:

info@toxicfox.co.uk

Location:

Upper Ground Floor, Broadstone Mill
Stockport
SK5 7DL

Write Your review

Tell us how toxicfox.co.uk made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

toxicfox.co.uk 1 star review on 25th November 2023

toxicfox.co.uk 1 star review on 25th November 2023

toxicfox.co.uk 1 star review on 25th July 2022

toxicfox.co.uk 5 star review on 27th March 2020

Caroline Holmes

toxicfox.co.uk 5 star review on 25th October 2017

toxicfox.co.uk 5 star review on 6th October 2017

Ms. Justine Poland-Angunoby

toxicfox.co.uk 4 star review on 7th August 2017

2

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“These guys are awful!!! Don’t bother buying anything of them! Placed an order on the 24th of bloody November!!! Got sent someone else’s order and then told no worries we will send you your order before Xmas!!! Sent follow up email as nothing still came. Told don’t worry will arrive before Xmas! Still waiting and it’s 26th December! Oh and the best part I order two more mugs while waiting for the first mug and when it does arrive- wow the print! U couldn’t see the shoes. So poorly made! Apprently I’ll get a refund for that one but funny no email to confirm this is being refunded! Sent another email to follow up the original mug! Asked for refund. They are the worst company! Don’t buy nothing from them and unless your a celebrity I think that’s only when they will care!”

Posted 5 years ago

“Toxic who stole Christmas! Still waiting for the rest of my order on Christmas Eve after a reply email to say sorry and assured me I would receive my items for Christmas I'm still waiting. Order was placed on 8th Dec and paid for a total of £91 it's absolutely disgusting to say it's sent out with 24 hour courier service to be let down. Through this I've had to go and buy more gifts to compensate this let down. NEVER AGAIN WILL I BUY FROM THEM. I will be demanding a refund this is totally unacceptable to be treated like this”

Posted 5 years ago

“Charged for two items, only delivered one, not responding to enquiry emails - really poor, huge let down before Christmas”

Posted 5 years ago

“Wish I would have seen these reviews before I had ordered! Shocking service! Still waiting for my order which is a Christmas present. Looking like it will not arrive it’s been well over a month! Never again .”

Posted 5 years ago

“If I could leave minus stars I would!! Absolutely applaud by the service, the customer service is non existent, I placed an order 8th November in plenty of time for Christmas, however still hasn’t arrived, it’s not cheap either !! no reply to emails, phone lines cut off, clearly can’t deal with the demand.”

Posted 5 years ago

“Totally disgusted with the service I’ve NOT received from these people 😡 I’ve send numerous amounts of emails and not one reply! Ordered 2 towels for my granddaughters for Christmas at the end of October, I thought that would be plenty of time to receive them... Obviously not! Quick enough to take my money tho!”

Posted 5 years ago

“Still waiting for my order I placed in plenty of time for Christmas delivery. absolutely disgusting no reply from any emails sent to them but taken my money. Now moved my delivery date till after Christmas as we all know Christmas Eve is the 24th December along with other things I've ordered one was a Christmas stocking I'm furious with them. Will never order again. AVOID!!!”

Posted 5 years ago

“Delivery date changed from the 19th to the 27th December! Are you having a laugh??? I am FURIOUS!!!! Lying, thieving pathetic excuse for a company!!!!!!!!!! Give me my money back NOW!!!!!!!!!!!!!!!!!!!! I want a full refund and I want it TODAY!!!!!!!!!! DO NOT order from this company! Disgusting company!!! Don't even deserve a 1 star, just shut down now”

Posted 5 years ago

“This company is shocking!!! I ordered three bags on the 14th and another on the 15th of Dec and the order date keeps changing and no one returns your emails. One of which is due to arrive on the 14th of January!!!! This is unacceptable DO NOT RECOMMEND!!”

Posted 5 years ago

“Absolutely disgusting I ordered my daughter things for Christmas and delivery was 21/12/18 now has been moved to 8/1/19 Without no emails and I've tried to contact this company and I've had nothing back I'm going to have one disappointed little girl at Christmas Bad customer service Don't recommend them”

Posted 5 years ago

“I ordered two christmas presents on 30th November the delivery date keeps being pushed back. I was told when I chased them it would be dispatched within 1 to 2 days which was a lie. It's now saying estimated date 25 December 2018 so its looks like I won't be getting this in time for xmas. I wouldn't order anything from here if your looking for speedy delivery!”

Posted 5 years ago

“Avoid avoid avoid. Waste of money. Really poor quality not worth what you pay. Very second class company. Blanket looks like a second hand one from a market. Will never order again or recommend”

Posted 5 years ago

“Ordered several items on the 25th of November, some arrived on the 12th of December, some after but one item is still at the quality control status with expected delivery of 24th of December. This is a Christmas present for my daughter. and it's looking like it wont et here in time now. Just come to wrap up my wife's present to find they have sent the wrong name. I wont be buying from here again ever!!”

Posted 5 years ago

“Absolutely appalled with this service. Happily stole my money on the 5th of December. Delivery date has been put back 5 times. Should have been here on the 15th, 17th, 20th, 21st and now Christmas Eve. Doesn’t look like my daughter will receive her bag in time for Santa. What a shambles! DO NOT ORDER FROM THESE PIRATES!”

Posted 5 years ago

“Order went missing and never received. Impossible to get in contact with anyone and takes days to reply to emails. Service and customer service is shocking.”

Posted 5 years ago

“Don't bother if you want these items in a reasonable time frame Waiting on these as gifts for Christmas and the delivery date has been pushed back atleast 5 times now”

Posted 5 years ago

“Thinking if I ordered early 4th November then it would be okay for my niece birthday which was 5th dec still hasn't arrived with me and now says 19th dec and that I would have before xmas !! I didn't want it for xmas but I suppose I have to now as I cant get a refund ! I have received part of my order but that was the one which was a Christmas present ! Anyway I just feel I had been lied to time and time again because every time I asked they said same thing it will be with you 2/3 days so in the end you don't believe what they say ! I wont be buying anything from this company again that's for sure !!”

Posted 5 years ago

“Ordered a bag and you couldn’t see the whole outfit! Picked shorts and a T-shirt and all you can see is the T-shirt!! What’s the point in that Terrible customer service, won’t do anything about it!!!”

Posted 5 years ago

“DO NOT ORDER ANYTHING FROM HERE. THEY TAKE YOUR MONEY AND DO NOT GIVE YOU THE GOODS. THE CUSTOMER SERVICE IS SHOCKING. I HAVE BEEN WAITING FOR A MONTH AND PROMISED THE WORLD BY MARVIN NJIE WHO IS HEAD OF CUSTOMER SERVICE. ALL LIES BUT IF TOUR A NEW CUSTOMER THEY WILL STILL TAKE YOUR MONEY AND PROMISE YOU XMAS DELIVERY! LOOK UP TRUST PILOT REVIEWS AND FACEBOOK REVIEWS ITS NOT ONLY ME 😡😡 SOME PEOPLE HAVE LOST HUNDREDS OF POUNDS”

Posted 5 years ago

“Toxicfox strikes again! Ordered 1 item 22 November and I am still waiting and wondering if I will get my order on time. I am not happy that you are still promoting discounts for Christmas orders, saying they will still be delivered in time for Christmas when you can't even satisfy your November orders. You did this last year as well. I haven't had my credit card statement through yet but I have a feeling that you will have taken the money for this order. I understand that Christmas is a busy time but I am fuming that you are still pushing for orders on your website with one week to go. This is obviously a badly managed company and greedy!”

Posted 5 years ago

«
1
2
...
4
5
6
7
8
»

toxicfox.co.uk is rated 3.7 based on 1,188 reviews