toxicfox.co.uk Reviews

Name: toxicfox.co.uk
Address: Upper Ground Floor, Broadstone Mill, Stockport
Rating: 3.73

3.7 Rating 1,188 Reviews

68 %

of reviewers recommend toxicfox.co.uk

Company Reviews

Questions

Metrics

3.7

Based on 1,188 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 38%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	2.9 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

0843 123 1234

Email:

info@toxicfox.co.uk

Location:

Upper Ground Floor, Broadstone Mill
Stockport
SK5 7DL

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toxicfox.co.uk 1 star review on 25th November 2023

Ms. Justine Poland-Angunoby

toxicfox.co.uk 4 star review on 7th August 2017

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Like a fool I made an error on my order. I contacted customer services and within minutes my error was resolved. Fab service and super efficient staff Thank you”

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Posted 5 years ago

“My query was dealt with quickly and efficiently. Extremely happy with the level of customer service.”

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Posted 5 years ago

“Great Service”

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Posted 5 years ago

“Placed my order easily on website. Received excellent customer service from Asa who communicated with me on my delivery and ensured I received my order in time for my holidays. Always very happy with the service and products. Definitely recommend this company.”

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Posted 5 years ago

“Had a problem with my order and was rectified not even an hour later with no hassle at all. very helpful, great customer service :) product was Amazing will defiantly be ordering again :)”

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Posted 5 years ago

“I had a problem with my order. So in a panic as it was bank holiday weekend I emailed. I had a reply extremely quickly and the problem was resolved. I was able to reorder the correct item straight away. I also contacted toxicfox about my delivery, where I also got a very quick response and answer. Really Pleased. My little girlie made up with her new personal lunchbox :-) x”

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Posted 5 years ago

“A little mishap with the bag but this was sorted quickly by Asa. Thank you for your help and I will definitely be shopping here in the future.”

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Posted 5 years ago

“Excellent customer service.. fantastic products!!”

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Posted 5 years ago

“Worried after the bad reviews my case was alittle late but Def worth the wait it’s amazing”

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Posted 6 years ago

“Superb customer service. Fantastic products. Special thanks to Marvin👍🏻”

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Posted 6 years ago

“Very fast response to my emails, fantastic customer service plus fantastic quality products.”

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Posted 6 years ago

“Im due to go on holiday in 1 weeks time, I ordered one of your gorgeous beach towels and noticed I would be on holiday by the delivery date. Asa was absolutely amazing, pushed my order so it would get to me right in time for my holiday. Absolutely awesome customer service, definitely shopping here again!”

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Posted 6 years ago

“I have ordered lots of fabulous products for myself and my children always first class customer service”

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Posted 6 years ago

“Asa was extremely helpful when my order was lost in transit - she was quick to help”

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Posted 6 years ago

“They went above and beyond to make sure I got my 50% off my jute bag as the code I was using wouldn’t work. I emailed after trying on and off all day and they emailed me back saying how sorry they was and sent me another code to go ahead to purchase my bag. Great customer service and the fast efficiently was brilliant. Thank you so much I’m so happy”