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toxicfox.co.uk Reviews

3.7 Rating 1,188 Reviews

68 %

of reviewers recommend toxicfox.co.uk

Company Reviews

3.7

Based on 1,188 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 38%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	2.9 out of 5
Returns & Refunds
Refunds Process	Difficult

Read toxicfox.co.uk Reviews

Visit Website

Phone:

0843 123 1234

Email:

info@toxicfox.co.uk

Location:

Upper Ground Floor, Broadstone Mill
Stockport
SK5 7DL

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toxicfox.co.uk 1 star review on 25th November 2023

toxicfox.co.uk 1 star review on 25th November 2023

toxicfox.co.uk 1 star review on 25th July 2022

toxicfox.co.uk 5 star review on 27th March 2020

Caroline Holmes

toxicfox.co.uk 5 star review on 25th October 2017

toxicfox.co.uk 5 star review on 6th October 2017

Ms. Justine Poland-Angunoby

toxicfox.co.uk 4 star review on 7th August 2017

2

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I used Toxic Fox to purchase a Claireablla Jute bag for my friend's 40th birthday. As it was a very special occasion, I got in touch with the customer services department as I was concerned it may not arrived time. They couldn't have been more helpful. Georgia from the Toxic Fox team was incredibly informative and really went the extra mile to ensure I was always informed. Really, really strong customer service which means I will definitely be purchasing more gifts from here in the very near future.”

Posted 5 years ago

“I would like to say I have had so much help with all my purchases Buting from this site is with more than 5 star. I have purchased a lot of things and will be doing in the future, I have introduced friends and family to the site would like to make a personal mention to Marvin He as been fantastic and Georgia Fast efficient service well done.”

Posted 5 years ago

“Great personalised products, the towels are brilliant funny original gifts. It’s worth going extra large on towel it’s big enough to use as picnic blanket!!!! Which makes it perfect holiday towel. Also nothing is too much trouble when you have a query or problem. Incredibly patient kind understanding customer services team, responsive and helpful!!!! Very impressive products and service! Thank you 😊”

Posted 5 years ago

“I had an issue, which was resolved immediately by Asa Burke. Asa went above and beyond to help me and I would definitely recommend this company. The products are fabulous and great quality , I will definitely keep shopping here.”

Posted 5 years ago

“OMG love this company sooo much I have bits for my daughters from them before and now just ordered them some new bits . The products are amazing but the customer service was impeccable went out of their way to help me and can’t thank them enough especially Asa xxx thank you again will more ordering more soon”

Posted 5 years ago

“I had the unfortunate experience of having the lightest pink shade for a face on a royal blue bag and it made it look grey after talking to Asa, and a few emails later he sent me a code to be able to redo the bag with free delivery. Thank you to Asa”

Posted 5 years ago

“I mucked up on personalisation, sadly order could not be changed. However toxicfox staff really helpful offering discount on another order if I was interested. Took offer. Both items arrived as ordered and on time.”

Posted 5 years ago

“Very pleased with the service Very understanding and helpful Love all my Clairebella items Iv ordered great quality x”

Posted 5 years ago

“The customer service team here are brilliant!!”

Posted 5 years ago

“I recently ordered a towel and suitcase from this company, after ordering and the viewing the reviews I was really apprehensive as my daughter was due to travel on a Gymnastics trip in 3-4 weeks time! After reading the views I contacted the email site they took 24hours to get back to me and they were truthful I had my case 2 days later and my towel 2 days later was roughly 2 weeks after ordering the estimated delivery date was the 17th August and I received my goods on between the 13-15 August! Happy with the suitcase, towel slightly thin but it’s basically going to be used around the pool that’s it. Thank you ClaireaBella”

Posted 5 years ago

“I ordered previously and my beach towel is perfect! I recently ordered one for a friend and made a mistake.. emailed and explained what had happened and the care team quickly cancelled my order and refunded me so that I can go on and order again! Great service, great quality, will be ordering a lot more :)”

Posted 5 years ago

“Delivered earlier then expected, great products”

Posted 5 years ago

“After ordering a large wrong order, a customer service employee called Asa at Toxicfox was wonderful. Cancelled my wrong order, so that i could re-order without losing any money :)”

Posted 5 years ago

“Went out of their way to complete an order for an earlier date! PERFECT customer service!”

Posted 5 years ago

“Their products are lovely and will do everything to help and assist you.”

Posted 5 years ago

“Customer care excellent by Marvin Nike. Owned the problem and dealt with it. Easy to use website.”

Posted 5 years ago

“I have bought lots of amazing items from Claireabella they are all excellent quality and quick delivery excellent customer service 😄 5star”

Posted 5 years ago

“Lovely service and always happy to help 😊”

Posted 5 years ago

“So very helpful, amazing products & service.”

Posted 5 years ago

“I had a query about a recent purchase. Toxic Fox resolved it quickly and efficiently and with great friendly customer service.”

Posted 5 years ago

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toxicfox.co.uk is rated 3.7 based on 1,188 reviews