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Trade Taps Reviews

4.6 Rating 1,937 Reviews
90 %
of reviewers recommend Trade Taps
4.6
Based on 1,937 reviews
Shipping & Delivery
Delivery Methods
Courier
On-time Delivery
98%
Customer Service
Communication Channels
Email, Telephone
Read Trade Taps Reviews
Visit Website

Phone:

01235 608 845

Email:

customer.services@tradetaps.com

Location:

11L-11M Milton Park
Abingdon
OX14 4RS

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First time customer. Avoid this company, terrible service. May be cheaper than most, but you get what you pay for. Cheapest is not always the best. My advice, spend the few extra pounds with a different company that will value your custom. On the 30th April I placed an order via the web site for shower taps. The following day I phoned the customer services to check when I would receive delivery. I was told these were in stock and would be with me the following day, Great news, impressive so far. I went ahead and booked a plumber to come and fit the taps. Later that day I received an e-mail saying the taps were out of stock, Really disappointed, phoned Customer service to get a refund and was told this will take up to 5 days. I was not happy, and expressed my feelings to Xavier in customer services. No apology, just a condesending tone and then hung up on me. Well done Trade Taps, great way to win new customers. Suggest you look at your internal stock inventory system. You really don't want to be telling customer items are in stock, taking their money and then telling them is out of stock. I will certainly not be coming back and will be telling all my friends and family to steer clear of Trade Taps.
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Posted 6 years ago
Right product in stock. Great service and quick delivery thanks. Will use again for sure.
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Posted 6 years ago
You have send the wrong basin. The order was for Armitage Shanks Marlow 21 under basin I received an Orbit 21 I have spoken to Amy who assured me she would sort it out & I have nothing back from your company. I need to return the Orbit and receive my money back. We are living with no basin while waiting for your company to bother to contact me. I am not impressed!
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Posted 6 years ago
Great customer service, efficient delivery upon placement of order.
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Posted 6 years ago
Quick service quality product good price 10/10 happy customer .
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Posted 6 years ago
Excellent service and great quality replacement toilet seat. Thanks for such a great service. Highly recommended!
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Posted 6 years ago
Thank you :)
Posted 6 years ago
Can't fault them. Speedy deliver with no fuss.
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Posted 6 years ago
Offering a great range of brands, models and prices; there’s a tap to suit everyone’s needs and budgets. Great service, ordered on Bank holiday Monday, phone call to confirm delivery date on Tuesday, delivered Wednesday. Will definitely pass the word about Trade Taps to any family and friends. Bravo 👏
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Posted 6 years ago
Hello Brian Thank you for your feed back, really appreciated. Best Wishes Trade Taps
Posted 6 years ago
Best price for product delivered quickly
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Posted 6 years ago
Great customer service, exceptionally helpful and friendly staff, fast delivery.
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Posted 6 years ago
Easy to use and friendly service
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Posted 6 years ago
Next day delivery.
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Posted 6 years ago
Super fast delivery, very efficient, easy to use website
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Posted 6 years ago
I placed order on a very easy to use website. Had a phone call next day to say was being delivered the following day. A very good service would recommend and will use again when required.
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Posted 6 years ago
High quality product fare price
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Posted 6 years ago
Very happy with the service will use again.
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Posted 6 years ago
Quick, phone call when being delivered goods as described
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Posted 6 years ago
Very good so far anyway,
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Posted 6 years ago
Price and delivery
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Posted 6 years ago
Good communication about the state of the order. Some confusion about deleivery - promised one day then another email to say the next day. Waited all day to find (next day) that the package had been dumped in the front garden - some couriers! Product fine, in branded box, with manufacturer's guarantee.
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Posted 6 years ago
Trade Taps is rated 4.6 based on 1,937 reviews