Trade Taps Reviews

Name: Trade Taps
Address: 11L-11M Milton Park, Abingdon
Rating: 4.64

4.6 Rating 1,901 Reviews

91 %

of reviewers recommend Trade Taps

Company Reviews

Questions

Metrics

4.6

Based on 1,901 reviews


Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	98%
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

01235 608 845

Email:

customer.services@tradetaps.com

Location:

11L-11M Milton Park
Abingdon
OX14 4RS

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Trade Taps 1 star review on 23rd February 2023

Anonymous

Trade Taps 5 star review on 26th April 2017

Sharon Smith

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“could have been 5 stars but delivery was late”

Helpful Report

Posted 3 years ago

“Very quick service, good price . Already placed my next order , emailed query as 1 small bracket is still needed, no reply as yet”

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Posted 3 years ago

“Customer service was excellent. Amy was extremely helpful before buying a towel rail. The towel rail got missed from the delivery but was sent the following day. Easy web site and reasonable price.”

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Posted 3 years ago

“Great price and fast delivery, but a fault in the website meant I have been charged twice and I called for a refund, but after 5 days I've still not received my refund.”

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Posted 3 years ago

“Great service decent prices prompt would definitely recommend and use in future if needed 👍”

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Posted 3 years ago

“Great prices, generally good for delivery, too, but can come in bursts. Comms are sometimes complex, but usually we get to the issues and sort them. Will use again”

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Posted 3 years ago

“Reasonable price and goods delivered within few days”

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Posted 3 years ago

“It took quite a long time for my order to come although it was probably due to the 'lockdown'. It's a shame it wasn't notified on the website. Thank you.”

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Posted 3 years ago

“Reasonable price and delivery was prompt. Was a bit surprised that a sink was posted with no packaging what so ever. Even more suprised that it made it to me in one piece.”

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Posted 4 years ago

“Very good price and quick delivery. However, I do have one issue which prevented me from giving five stars. I purchased an Ideal Standard Concept Air back to wall WC unit (SKU: E1149B2) and there was no mention of a cistern on the website so I assumed it did not come with one and purchased one separately from another supplier. When the back to wall WC unit was delivered I found that it was fitted with a cistern and had a hole drilled in the panel to take the flush button for the included cistern. As the cistern that I'd purchased was better quality I wanted to use that one which meant some mucking about removing the included cistern and made drilling the hole I needed more difficult (fortunately 'my' cistern needed a larger hole and not a smaller one). I now have a spare cistern.”

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Posted 4 years ago

“Products available at a reasonable price.”

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Posted 4 years ago

“Good product range and great prices. A few items missing from web page and details of some items are a bit sketchy about pack contents. Was told delivery was ex stock: took 2 months to complete the delivery, and led to much chasing. Staff are good, but I think overwhelmed by demand”

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Posted 4 years ago

“Had one item I was looking for at a very good price and a couple at good prices so I was very pleased. However it's a shame I couldn't get all the items I was looking for from them.”

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Posted 4 years ago

“Placed an order for approximately £1k, negotiated a satisfactory discount to already discounted prices and set my expectations with regards to lead times.”

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Posted 4 years ago

“Fast delivery by excellent courier. Very good communication both from Trade Taps and the company's they use. Ideal Standard Towel Rings ordered look greatl but not installed as yet.”

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Posted 4 years ago

“Item as described, and delivered promptly.”

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Posted 4 years ago

“Competitive pricing, good products, fast delivery with item arriving well packaged”

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Posted 4 years ago

“I was looking for an Ideal Standard E500601 and at the time you had four. I managed to get one.”

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Posted 4 years ago

“Good price for product and helpful customer service once someone answered the phone.”

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Posted 4 years ago

“When there is a problem, the remedy is prompt and without drama. That's the way it should be.”

Helpful Report

Posted 4 years ago

Trade Taps is rated 4.6 based on 1,901 reviews