Trade Vehicle Parts Reviews

Name: Trade Vehicle Parts
Rating: 4.71

4.7 Rating 1,955 Reviews

93 %

of reviewers recommend Trade Vehicle Parts

4.7

Based on 1,955 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

0116 319 6543

Location:

21 Main St, Thorpe Satchville, Melton Mowbray
LE14 2DQ

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Trade Vehicle Parts 5 star review on 27th December 2023

Alex Manifold

Trade Vehicle Parts 5 star review on 24th September 2023

Ciprian Costescu

Trade Vehicle Parts 5 star review on 23rd August 2023

Huw Davies

Anonymous

Anonymous // 01/01/2019

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“Super fast delivery and amazing costumer support 10/10”

Helpful Report

Posted 5 years ago

“Upon ordering via phone call the gentleman on the phone seemed to be rushing and wanted to get off the phone. He tried to take my payment details before I was able to say exactly what I wanted to order. As I ordered at 10:05 (due to the amount of time it took to answer the phone) I had to wait 48 hours for delivery not next day. When the item were delivered the wrong items were sent. When I call customer services they didn’t care and just ignored the issue. They did send the correct item and assured the incorrect item would be collected. Today the correct item has now been delivered, but (even though I was promised by two members of staff) the incorrect item has still not been collected. I still have not received my receipt for the purchase ( they didn’t take any contact details when placing my order (phone or email)) I would not use this company again. Their prices are expensive and the staff don’t care about the customers.”

Helpful Report

Posted 5 years ago

Hello Mr T Thank you for writing a review and giving us your feedback We have manage to find your order in the system and we found out who dealt with you We have listened to the phone calls and the training has been given since Please get back to us on our email that we have sent you so we can put things right for you We have sent you an offer that we would like you to consider as a gesture of goodwill Thank you for choosing Trade Vehicle Parts

Posted 5 years ago

“Extremely happy with prompt delivery and the help with live chat to ensure was getting correct part as received one of eBay completely wrong will definitely be using you again”

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Posted 5 years ago

“Came next day, great quality parts and works fine. Would recommend and will recommend to any of my mates who need new parts.”

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Posted 5 years ago

“TERRIBLE CUSTOMER SERVICE. Was told via online chat that the item would fit my vehicle which it didn’t. They did not honour their 60 day free returns policy, they would not send me a returns note. I have had to pay for return shipping. They received the item on the 29 Feb 2020 and have still not given me my money back despite providing all proof of postage. I have now had to go through PayPal resolution to attempt to recover most of my money.”

Helpful Report

Posted 5 years ago

Hello Darren, Thank you for writing a review and giving us your feedback Please get back to us on our email that we have sent you so we can put things right for you We have sent you few offers that we would like you to consider as a gesture of goodwill Thank you for choosing Trade Vehicle Parts

Posted 5 years ago

“*Excellent Service *Good Prices *Good Quality parts”

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Posted 5 years ago

“The part that i've bought arrived broken. I sent 3 e-mails, but no answer..... Bad service!”

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Posted 5 years ago

“Bad service. No response on 3 e-mails”

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Posted 5 years ago

“Simple, fast, efficient at a good price.....what more do you want !!??”

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Posted 5 years ago

“Purchased replaced fog lights for 2012 BMW 1 series F20. Parts arrived promptly and fitted perfectly. Excellent price and service.”

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Posted 5 years ago

“Great prices,quick delivery good products”

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Posted 5 years ago

“Wrong part, ordered on 29 th Dec and sent emails and a phone call promising a return label to post the part back. No response so far. Appears to be a dodgy company. Do not order anything from this company as you WILL not get a refund.”

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Posted 5 years ago

“Very good price easy to deal with fast delivery service Thank you. Tony”

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Posted 5 years ago

“Fantastic service. Would highly recommend .”

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Posted 5 years ago

“Excellent Great fast service...I didn't expect to get my package so quickly. Good Quality You guys are great!”

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Posted 5 years ago

“Easy ordering. Part as described. Delivered the next day. Couldn't ask for any better. Great stuff.....”

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Posted 5 years ago

“Great quality, very fast delivery excellent customer service.Best price. Highly recommended.”

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Posted 5 years ago

“Fast delivery and excellent customer service. Very professional team. Highly recommended!!!!”

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Posted 5 years ago

“The item was super cheap....the guy that I was talking with was super fine .....everything came as described .......amazing”

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Posted 5 years ago

“Super service, fast delivery , first to call for auto spares.”

Helpful Report

Posted 5 years ago

Trade Vehicle Parts is rated 4.7 based on 1,955 reviews