Transform Reviews

3.8 Rating 778 Reviews
70 %
of reviewers recommend Transform
3.8
Based on 778 reviews
Customer Service
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About Transform:

At Transform we've been helping patients
for almost 40 years. A combination of
expert surgeons, dedicated cosmetic
surgery hospitals, comprehensive
aftercare and caring committed
staff sets us apart from other providers.

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Phone:

0800 655 6406

Email:

Marketing.Team@transform.co.uk

Location:

192 Altrincham Road,
Manchester,
M22 4RZ

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Transform 1 star review on 7th July 2018
Shocking Experience !! Read !!
Transform 1 star review on 7th July 2018
Shocking Experience !! Read !!
Transform 1 star review on 7th July 2018
Shocking Experience !! Read !!
Transform 1 star review on 7th July 2018
Anonymous
Transform 1 star review on 7th July 2018
Anonymous
Transform 1 star review on 7th July 2018
Anonymous
Transform 1 star review on 3rd January 2018
Patricia
1
Anonymous
Anonymous  // 01/01/2019
Absolutely amazing!!!!! They were fab on the surgery day ...... please have two or three consolations before surgery because you will get a few options o those dr Nathan and he suggested a smaller implant but over muscle and high projection....... now I was given 205cc and offered 300cc else where..... if I went for the 300cc I’d now be saggy, low and probably need a lift....... I wasn’t happy with 205 but now I am :) No sag no drop and o have lovely perky implants and they are so natural it’s amazing!!!! Thank you dr Nathan!!! Your so right!!! Small neat boobs are amazing
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Posted 3 years ago
I am very happy that I no longer have breast implants. Breast implant illness is very real and My health has been slowly declining over 12 years. A very happy Explant customer
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Posted 5 years ago
Nurse Anna was very nice and she took out my stitches out after my surgery and did my pre-op assessment before my eyelid surgery with my surgeon Dr Tskouras at the Brentford Riverside Transform Clinic. I was slightly disappointed with the advise I was given by my co-ordinator. I initially came in to see a surgeon about tightening the malor bag on my right side of my face just under my right eye due to filler which had been placed there about 8/10 years ago and which was not there anymore. I was then booked in with Dr Khan who had replaced my breast implants in 2011 after about 15years. He said he did not know anything about fillers, that I had no fat under my eyes and that lower eyelid surgery would not help my concern, He suggested I see Dr Tskouras. I waited another 5/6 weeks to see this surgeon. He did not explore my concern for my under eye area. I then asked him about perhaps upper eyelid surgery and showed him I had more skin on the right eyelid and wanted both to be symmetrical so if I went ahead with this surgery, I would want him to take off more skin on the right side of my lid. As soon as the plasters and stiches removed The lids were lopsided and more taken off from the left eye than the right. Post surgery now after 8+weeks there is still a noticeable difference. I am happy with the healing of the eyelids however the result is not what I was looking for or expected. I will be seeing the Surgeon next month to discuss the situation and the next steps to take to improve the outcome. I also spoke with Nurse Anna and advised her I did not really come in for eyelid surgery, just the tightening of the malor bag which still exists. She advised me to see the co-ordinator, after seeing the surgeon, for other non surgical options, some which I had already tried previously with little change e.g. carboxytherapy, radio frequency facials, microdermabration etc. I think what would be an improvement in services Transform provide might be possibly if the surgeons can perform other types of plastic surgery procedures for specific area's tailored to the customer if the area for treatment falls outside of the general remit of procedures listed for surgery e.g Skin pinch which I think may help the area I wished to rectify. Please advise if this may be a possibility at some stage in the future. Overall I have always been happy to be operated on by the Surgeons working at Transform and value the work they do as they do a good job. Many thanks. Kutzia.
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(Blepharoplasty) - Posted 7 years ago
Hi there - thanks for your very detailed review. We will pass your comments back to the team at the Riverside Clinic. Sometimes, it takes a few consultations with different surgeons to get the right one for you. Thanks and all the best
Posted 7 years ago
The service was grate before my operation, the doctor was fantastic, hospital and nurse were good , but I'm still waiting for the last visiting by the surgeon, they don't care after hospitality. Otherwise, every thing was fabulous
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Posted 8 years ago
Hi there - thanks for your review, we will try to contact you again re arranging a post op review appointment. Thanks x
Posted 8 years ago
At transform everyone was very freindly and professional, I felt very relaxed, I would definately come again for more treatments. Vanessa Benson
Helpful Report
(Juvederm Ultra) - Posted 8 years ago
Everyone is very welcoming and professional. Maria remembers you and listens to your requirements. The setting at the Pines is a bit of a faff to get to, and I definitely preferred the Bowdon clinic. My only criticism is that the pricing structure for Botox is such that it is easy to have too much and be left with the 'frozen face' look. For example, I have a frown line and a few small wrinkles on my forehead. Instead of being able to have just a few injections in what I call the 'triangle', I had to pay for two areas, which means that the centre of my forehead was frozen solid, resulting in Dr Spock brows. Julie did recommend that I came back in two weeks to have a small amount of Botox over my eyebrows, but I don't like the effect that a frozen forehead has on my eyelids. I would suggest pricing Botox per number of injections rather than 'areas', not for everyone, but for those that wanted less, rather than more. Sue.
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(Botox) - Posted 8 years ago
Hi there - thanks for taking the time to review us. I'll pass your comments re Botox pricing back to the team. Thanks and all the best
Posted 8 years ago
Very good although I felt everything was a rush to get me in and out. End result wasn't as what I thought it would be
Helpful Report
(Juvederm Ultra) - Posted 8 years ago
Hi there - really sorry to hear that you felt you were rushed. If you are not completely satisfied with your results, you should contact the clinic you attended for a review appointment, where they'll discuss any concerns you may have. Thanks
Posted 8 years ago
It's been 12 weeks since my op and my eyes are looking good ???? And only going to get better everyone one at transform was very nice helpful and informative mr mashhadi did a great job and I'm very happy
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Posted 8 years ago
Hi there - thanks for the fab review, glad to hear your post op recovery is going well xx
Posted 8 years ago
Very happy with the results from my recent procedure.
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Posted 8 years ago
Thanks for taking then time to review us x
Posted 8 years ago
Good location Pleasant building Dr was very likeable and nice nature, took his time and explained well Results on lips extremely subtle I have a small lump on bottom right hand side lip that is causing a little discomfort
Helpful Report
(Juvederm Ultra) - Posted 8 years ago
Hi there - thanks for your review. Any lumps should subside a couple of weeks after the treatment. If not, please contact your clinic to arrange a review appointment with the doctor. Thanks and all the best x
Posted 8 years ago
Professional and friendly. No high pressure sales and a frank appraisal with realistic outcome explained. So far my treatment is showing good results.
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(Botox) - Posted 8 years ago
Glad your treatment results are going well. Thanks for the fab review x
Posted 8 years ago
Saturday 30th jan was the first time I was there ....everybody helpfull and everywhere clean and tidy, will go back for treatment when I get ridvof my cold
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(Sculptra) - Posted 8 years ago
Hi there - thanks for taking the time to review us. Thanks and all the best xx
Posted 8 years ago
Mr Clarke was fantastic, made me feel comfortable and put me at ease. Nurse for pre abs post op appointments was friendly and extremely helpful. Hospital for surgery was fine, long wait (5hours) from check in time to operation, theatre staff was the only thing that was a negative part. Didn't put me at ease following my surgery, was abrupt which was upsetting following surgery and in pain. Nurses that cared for me during the night was lovely, nothing was too much trouble. Overall positive experience and would recommend.
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Posted 8 years ago
Hi there - thanks for taking the time to review us. Sorry to hear that the theatre staff weren't as empathetic as they should have been, we will be following up with them. Glad you've had a good result and overall, a positive experience with us. Take care and all the best xx
Posted 8 years ago
The staff were excellent and really put me at ease.
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(Laser) - Posted 8 years ago
Thanks for your positive feedback x
Posted 8 years ago
I was delighted to receive top class service from both ladies during my appointment.felt I recieved excellent treatment . Disappointed with results or lack off around eye area . Would appreciate another appointment to discuss this . Overall much happier with staff approach to treatment .
Helpful Report
(Botox) - Posted 8 years ago
Hi there - thanks for your review. Any patients that are not fully satisfied with the results of their treatment are encouraged to come back for a review appointment where, depending on what treatment they've had, they may be offered a 'top up'. We'll contact your clinic to let them know of your concerns. Thanks
Posted 8 years ago
I have wanted a rhinoplasty since I can remember, particularly over the past 10 years. Not a day went by when I did not look at myself, or a photo and wish that I could have a different nose. I have done my research on and off for years, but never actually taken the plunge. I am now in my mid 20's, and settled in most aspects of my life, but I still found my nose got me down and affected my confidence overall. I would ask people to delete photos of me, and apart from a selfie which allowed me to control the angle of a photo, I hated any other photographs or videos of myself. I would look at people in the same room and go around analysing others noses, it felt like mine was the only one which was so bad to look at. To begin with I was sceptical about going to Transform, when I did my research I wanted to go to an independent surgeon. I did all of my research based on the surgeon, not the clinic or brand and that is the best advice I could give anyone. I looked up surgeons to see if they had any (even one or two) bad reviews, it wasn’t a chance I was willing to take. I narrowed it down to 2 surgeons, one of whom was at Transform. I went for a consultation with both, and ended up choosing Mr Lahoud at transform. Although I could not find many reviews on him, all of those I found were outstanding, so I thought I would go for it as the consultation was free. When I went for my original consultation at the Harley Street branch I was sceptical. I did not feel 100% comfortable with my co-ordinator and found she asked a few questions I was not comfortable answering. I then changed my clinic and had a very different experience. I wanted to book in with Mr Lahoud as soon as possible, so I opted to travel to the Maidstone clinic so I could see him (this is practically a 2 hour drive for me). I kept wondering if this was really worth it, and thought more and more about the other surgeon I had in mind. When I arrived at Maidstone the staff were extremely friendly, and my co-ordinator Sally was great. They allowed me to be seen earlier as they realised I had travelled quite far to meet with Mr Lahoud. I met with Mr Lahoud very briefly (probably 5 minutes or so) however from the moment I walked into the door he was making notes, and instead of asking what I wanted he told me what was possible with my face structure and how he could best balance the rest of my features. Strangely he came to the exact conclusion the other surgeon, without me having to say a word about if its what I was thinking until right at the end. He said my septum was deviated and would be fixed in the process, and my nasal bump would be shaved down. In order to make the nose symmetrical it would need to be broken and reconstructed, and my tip lifted slightly. It was strange how he word for word gave the same opinion as another independent (much more expensive) surgeon. I was sold, this man new exactly what he was doing, he was clearly a pro. He knows that its about managing what is possible for the patient, and what will best suit whilst keeping results natural. He lived up to the expectation I had researched about, a good surgeon will do what they know will balance your features out not copy a photo you have brought in. I booked in for my surgery date, and paid the deposit. After 10 years it was starting to feel real. The day before the surgery it still didn’t sink in, it was only on the morning when I packed my things and had my dad take me over the the Brentford site that it began to feel real. I was welcomed by a nurse and taken to my room to get changed. The rooms were spacious,modern and had really good facilities. I got changed, and awaited for a nurse to come and check a few things. My dad came in and waited, he waited in my room while I was taken to the theatre. I began to get scared as I went up to the theatre, the nurse who escorted me could tell and tried to keep me distracted. As I entered the theatre and walked towards the bed I felt like I was on one of those tv shows and freaked out. Tears started to fall but the nurse held my hand and reassured me, she was really helpful. The nurse and aneshesiest made conversation to distract me, and the next thing you know I woke up in a room with my face bandaged. I can’t describe the feeling, but what I do remember is a really dull headache, kind of like a severe hangover and not remembering what had happened the night before. I asked to see my dad and was taken back into my room. I had an overnight stay, and what I was most impressed about what without fail I was checked on every 2 hours, even when I was asleep I heard someone come in to check. I do not remember being in much pain as I was taking painkillers, and anytime I felt uncomfortable I would press the buzzer and a nurse would ensure everything was okay. The night passed, and although I didn’t have the best nights sleep I managed to get a few hours in. The next morning the nurse came in to check on me and it was the part I was dreading... the removal of the gauzes.... and it wasn’t so bad! I cant say it was pleasant, but rather than painful it was uncomfortable. I was given medication and an information pack and number to take home. As I came home I was in bed for about a week, although I tried to get up and do things it was draining, and I tried not to strain myself. I was a lucky one and got away with absoloutely NO bruising, upon reccomendation from the Transform nurse to take arnica a week before. I couldn’t believe it, and I know everyone is different but I usually bruise very easily. It was clearly a sign of a great surgeon. I called the helpline maybe 4 times the first week, as small things worried me such as congestion, puss when changing my bandage and some leaks. The doctor on the helpline was always really helpful and reassured me. A week on it was time to have my bandage taken off, this is when the change becomes real. Was the past week of a severe headache and lack of sleep going to be worth it? I had always prepared myself to manage my own expectations, I didn't know what the outcome would be. I just knew I didn't like my side profile, so at a minimum thats all I wanted to be improved. I went to Milton Keynes to have my bandage off, as its the closest clinic to me (so I have actually visited 4 sites of transform of which at 3 I had amazing experiences). My nurse Lola was lovely, and made me feel at ease. The cast prickled a bit as it was lifted, as I did have internal bruising underneath. I looked at myself and WOW. I didn’t hate it anymore, I had a great side profile, it was straighter and smaller... just how Dr Lahoud had said when he came in to see me after my surgery. If these were my results with the swelling I couldnt wait to see it when it went down. I am now 2 months post op. I love my improved nose, and I have had a really simple recovery, with minimal disruptions. I cannot thank Mr Lahoud and Transform enough for keeping me at ease so far in the process, and being able to provide such a quality service at what really was a competetive price. I had independent quotes, some of which were double what I paid at Transform. All in all I can’t thank Transform enough for changing my opinions on chain organisations and the amount of attention each individual client can get. I have had so many compliments on my nose, and how natural it looks. I now feel like a better, improved version of the old me. My confidence has grown, and I now look around a room and think “my nose is definately better.’ Something I never thought I would ever think! Thank you to the kind nurse who kept me at ease in particular, although I cannot remember her name it will stick with me. Massive thanks to Mr Lahoud for doing an amazing job, you have truely changed my life!
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Posted 8 years ago
Wow - what a great and detailed review! Thanks so much for going into such detail, your feedback will reassure anyone in a similar position to yourself. Surgery is a big step and you really can't research it enough. Super happy that you got the result you were after. Thanks and all the very best xx
Posted 8 years ago
Overall experience really good . However I would like to make a formal complaint about the nurse lorna at new cavendish street very rude couldn't give me straight answers , contradicted her self and made me worry for no reason . Have recieved better treatment from Nhs staff then her
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Posted 8 years ago
Hi there - thanks for the feedback. We have contacted the clinic re your experience with the nurse and will be following this up. Sorry that the service from her wasn't as it should have been. Thanks and all the best x
Posted 8 years ago
Overall I was pleased with transform. The only thing I would suggest is that better food and beverages should be available for patients and their partners in the hospital. A small cafe would be a good option considering most people are there a whole day or more. Considering it is a private hospital it didn't feel very comforting or welcoming...almost had a conveyor belt feel to it with not much personal attention. Other than this the clinics and staff are lovely and happy with my surgeon. Thank you
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Posted 8 years ago
Hi there - thanks for your feedback. Your comments re the hospital and food/beverage availability has been noted and passed onto the relevant team for review. Glad that you were happy with your surgeon and the results you achieved. Thanks and all the best
Posted 8 years ago
The surgery was good, but aftercare not as. I have been forgotten by the team. I understand that I have missed my post op 2nd appointment; however nobody tried to offer me another one. :( The surgeon did not see me after the surgery which was in September 2015. Customers who had a surgery should be as valid/important/in the centre of attention as those who are interested in surgery before making the payments. At the end of the day all is business and money matter.
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(Breast Augmentation) - Posted 8 years ago
Hi there - thanks for your review and comments. I will speak to your clinic today and ask them to contact you with re to setting up another post op appointment. When a patient misses an appointment with us, the onus is on the patient to call to re-arrange another one. Thanks and we'll be in touch
Posted 8 years ago
Friendly and professional.
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(Abdominoplasty) - Posted 8 years ago
Thanks for taking the time to review us!
Posted 8 years ago
Transform is rated 3.8 based on 778 reviews