Travelodge UK Reviews

Name: Travelodge UK
Address: Sleepy Hollow, Aylesbury Road, Thame, Oxfordshire
Rating: 4.28

4.3 Rating 9,800 Reviews

82 %

of reviewers recommend Travelodge UK

Company Reviews

Questions

Metrics

4.3

Based on 9,800 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

asima.rafath@travelodge.co.uk

Location:

Sleepy Hollow,
Aylesbury Road,
Thame
Oxfordshire
OX9 3AT

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Travelodge UK 5 star review on 10th October 2025

Travelodge UK 5 star review on 5th August 2023

Simpson

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The communiail areas were very dirty and the smell hits you as soon as you walk in. The bed sheets had old blood stains when asked to change I was offered the sheets myself for which I declined as I do not expect to change my own bed sheets in a hotel very poor service 😥 very disappointed as it was not a cheap night stay for a nights stay. Outside area was not even cleared of cups etc for 24 hours.”

Helpful Report

Posted 3 years ago

“I have been using this Travelodge since it was built, Mel your receptionist treats us like old friends and is very helpful. We been for three years because of illness and Covid but some things do not change, so I doubt if we will come back. The banging of the exit and entry door, is a mental challenge and if I am paying for a good nights sleep it is what I would want. It does not happen in many of your lodges we have stayed in throughout the UK. I know it is a Fire door but there has to be a way out. Also when are you going to get bigger televisions in your rooms, your competitors have already done this.”

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Posted 3 years ago

“Easy to follow booking process and amend booking later”

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Posted 3 years ago

“Good environment,with good view and friendly staff who are ready to help anytime.”

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Posted 3 years ago

“I have a worst experience”

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Posted 3 years ago

“It was a quick and efficient booking experience.”

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Posted 3 years ago

“Easy to book and good they allow pets”

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Posted 3 years ago

“good, see you soon in Bristol and maybe in Bath”

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Posted 3 years ago

“Very easy booking”

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Posted 3 years ago

“No soap in the bathroom”

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Posted 3 years ago

“Good booking experience.”

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Posted 3 years ago

“Nice and easy to book”

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Posted 3 years ago

“"Best Price Finder" makes it so easy to find our favourite Westcountry Travelodges at the best non-peak prices; especially this one (Newquay), on top of the cliffs with stunning beaches and wonderful clifftop pubs nearby!!”

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Posted 3 years ago

“The booking was simple, the service was excellent and the room was comfortable. I would stay there again.”

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Posted 3 years ago

“Simple, quick booking service, great price too! Thank you.”

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Posted 3 years ago

“Cleanliness good. No hot breakfast, only breakfast to go. Family room above weatherspoons entrance so noisy. Bath not big enough for adult and not very warm. No hair dryer. Staff not overly friendly. No staff seen on Sunday departure. I do not think value for money and would request a partial refund. Please contact me. I do not think it”

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Posted 3 years ago

“Didn’t realise you now have to pay for parking. Been using this Travelodge for years, but think this will be my last stay.”

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Posted 3 years ago

“We have stayed here every time we come to Blackpool, we would highly recommend it”

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Posted 3 years ago

“We love a travelodge. You know what you are getting, it's not flash but it's clean, comfy and plenty of parking at a reasonable price. Save the expensive places for treats but Travelodge works for us on a road trip with plenty of stops”

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Posted 3 years ago

“We can t write a mail for Book a place for my car bécasse i vould Mike to be sûre to have a place i order my place somethere not to fare to your hotel. Regards”

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Posted 3 years ago

Travelodge UK is rated 4.3 based on 9,800 reviews