Travelodge UK Reviews

Name: Travelodge UK
Address: Sleepy Hollow, Aylesbury Road, Thame, Oxfordshire
Rating: 4.29

4.3 Rating 9,782 Reviews

82 %

of reviewers recommend Travelodge UK

Company Reviews

Questions

Metrics

4.3

Based on 9,782 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

asima.rafath@travelodge.co.uk

Location:

Sleepy Hollow,
Aylesbury Road,
Thame
Oxfordshire
OX9 3AT

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Travelodge UK 5 star review on 10th October 2025

Travelodge UK 5 star review on 5th August 2023

Simpson

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We travelled to Cheshire Oaks as our dog had to undergo emergency spinal surgery at a nearby Veterinary Hospital. Having initially booked two nights, we had to extend by a further two and then again by a further one. The Travelodge staff went out of their way to help and managed to keep us in the same room throughout our stay. Without exception, they were happy, helpful, efficient and always took time to enquire about the health of our pup.....who is now at home recovering. The staff there made a potentially difficult stay pleasant and we'd like to extend our thanks to all of them!!”

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Posted 2 years ago

“Easy to book, professional staff at hotels, and value for money overall!”

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Posted 2 years ago

“Booked on line after looking at other places, reasonably priced for an over night stay, rang up later to and spoke to someone regarding a request she was very helpful and polite. 😃”

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Posted 2 years ago

“Very easy to book and excellent information regarding the parking nearby”

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Posted 2 years ago

“Very easy booking system”

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Posted 2 years ago

“Very good location ,good and clean environment”

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Posted 2 years ago

“We were let down horribly by Booking.com. Will possibly have to get the police involved, but Travel Lodge came to the rescue. Booked last minute. Had family rooms, as friend has recently had surgery and needed her own bed. They were perfect. And the view!! Awesome.”

Travelodge UK 5 star review on 31st July 2023

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Posted 2 years ago

“Easy booking in most affordable and comfortable hotel”

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Posted 2 years ago

“Easy to book. Clean and friendly, sometimes rooms feel a little tired, but great for a budget stay.”

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Posted 2 years ago

“Great stay wonderful staff friendly helpful room was perfect for price great value kettle tv Heater nice bed cozy quite excellent seating if want to go outside fast foods & shops 1 min away all 24 hour ... definitely will stay again”

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Posted 2 years ago

“Quick & easy”

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Posted 2 years ago

“Very easy to book and select my date. Ideal location for our evening out.”

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Posted 2 years ago

“Cheap and very easy to deal with”

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Posted 2 years ago

“Good location, nice and quiet, helpful staff.”

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Posted 2 years ago

“Easy and simple to book our trip also really good rates.”

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Posted 2 years ago

“Easy to book and pay”

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Posted 2 years ago

“Quick and easy”

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Posted 2 years ago

“Very easy on line booking process Done in minutes No problems”

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Posted 2 years ago

“Always love Travel Lodge. Nice clean rooms and friendly staff.”

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Posted 2 years ago

“Very easy websites to book our short break and especially having our little dog to book in with us usually we would have to make a phone call or send email to hotel to have her booked in but with your booking site I could do it all in one go.”

Helpful Report

Posted 2 years ago

Travelodge UK is rated 4.3 based on 9,782 reviews