Travelodge UK Reviews

Name: Travelodge UK
Address: Sleepy Hollow, Aylesbury Road, Thame, Oxfordshire
Rating: 4.29

4.3 Rating 9,772 Reviews

82 %

of reviewers recommend Travelodge UK

Company Reviews

Questions

Metrics

4.3

Based on 9,772 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Avg Email Response Time	-1 hours
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

asima.rafath@travelodge.co.uk

Location:

Sleepy Hollow,
Aylesbury Road,
Thame
Oxfordshire
OX9 3AT

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Travelodge UK 2 star review on 13th May 2025

Charlotte

Travelodge UK 5 star review on 15th August 2023

Bristowe Bristowe

Travelodge UK 5 star review on 5th August 2023

Simpson

Travelodge UK 5 star review on 1st August 2023

Matthews

Travelodge UK 5 star review on 31st July 2023

Suzanne Taff;Taff

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Booked on line after looking at other places, reasonably priced for an over night stay, rang up later to and spoke to someone regarding a request she was very helpful and polite. 😃”

Helpful Report

Posted 1 year ago

“Very easy to book and excellent information regarding the parking nearby”

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Posted 1 year ago

“Very easy booking system”

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Posted 1 year ago

“Very good location ,good and clean environment”

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Posted 1 year ago

“We were let down horribly by Booking.com. Will possibly have to get the police involved, but Travel Lodge came to the rescue. Booked last minute. Had family rooms, as friend has recently had surgery and needed her own bed. They were perfect. And the view!! Awesome.”

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Posted 1 year ago

“Easy booking in most affordable and comfortable hotel”

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Posted 1 year ago

“Easy to book. Clean and friendly, sometimes rooms feel a little tired, but great for a budget stay.”

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Posted 1 year ago

“Great stay wonderful staff friendly helpful room was perfect for price great value kettle tv Heater nice bed cozy quite excellent seating if want to go outside fast foods & shops 1 min away all 24 hour ... definitely will stay again”

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Posted 1 year ago

“Quick & easy”

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Posted 1 year ago

“Very easy to book and select my date. Ideal location for our evening out.”

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Posted 1 year ago

“Cheap and very easy to deal with”

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Posted 1 year ago

“Good location, nice and quiet, helpful staff.”

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Posted 1 year ago

“Easy and simple to book our trip also really good rates.”

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Posted 1 year ago

“Easy to book and pay”

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Posted 1 year ago

“Quick and easy”

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Posted 1 year ago

“Very easy on line booking process Done in minutes No problems”

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Posted 1 year ago

“Always love Travel Lodge. Nice clean rooms and friendly staff.”

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Posted 1 year ago

“Very easy websites to book our short break and especially having our little dog to book in with us usually we would have to make a phone call or send email to hotel to have her booked in but with your booking site I could do it all in one go.”

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Posted 1 year ago

“Easy to book and hotel ideally situated for everything”

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Posted 1 year ago

“Easy no fuss booking system”

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Posted 1 year ago

Travelodge UK is rated 4.3 based on 9,772 reviews