Travelodge UK Reviews

Name: Travelodge UK
Address: Sleepy Hollow, Aylesbury Road, Thame, Oxfordshire
Rating: 4.29

4.3 Rating 9,780 Reviews

82 %

of reviewers recommend Travelodge UK

Company Reviews

Questions

Metrics

4.3

Based on 9,780 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

asima.rafath@travelodge.co.uk

Location:

Sleepy Hollow,
Aylesbury Road,
Thame
Oxfordshire
OX9 3AT

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Travelodge UK 5 star review on 10th October 2025

Travelodge UK 5 star review on 5th August 2023

Simpson

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to book keep checking my emails”

Helpful Report

Posted 2 years ago

“Excellent value, extremely comfortable and had everything needed for what was required”

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Posted 2 years ago

“Easy to book online.”

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Posted 2 years ago

“Efficient and well run.”

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Posted 2 years ago

“Easy to make the booking, clear instructions to the steps.”

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Posted 2 years ago

“Spotless and comfortable”

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Posted 2 years ago

“Brilliant location, right next to a Pub! Great Staff and Great Hotel!”

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Posted 2 years ago

“I found the reception and restaurant/bar staff to be friendly and professional. The check in/outprocdedures were quick and simple. The room was clean, quiet and comfortable and we enjoyed our evening meal, which was great value, especially if booked in advance”

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Posted 2 years ago

“We are always pleased with our stays at Travelodge, friendly staff good priced rooms, it caters for our needs thank you”

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Posted 2 years ago

“Great excel value.... thanks”

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Posted 2 years ago

“I have stayed at many Travelodge and love the ease of booking and the cleanliness of the rooms not to mention the beautiful beds.”

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Posted 2 years ago

“Have stayed in travel lodge a few times,no complaints”

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Posted 2 years ago

“The young man at Lancaster was very polite , courteous and could not have helped more”

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Posted 2 years ago

“It was quick and easy.”

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Posted 2 years ago

“Excellent place for overnight stay, close to airport, not panicking if there's an holdup on motorway on day you fly, places to eat & drink on hand, staff very helpful & rooms comfy, stayed here a few times would definitely recommend..”

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Posted 2 years ago

“The room was clean and spacious, the staff on the desk were friendly and helpful and the breakfast was fantastic! Well worth the money 😊 we will definitely stay here again next time.”

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Posted 2 years ago

“Used travel lodge before”

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Posted 2 years ago

“Experience of staying at Travelodge hotels has to date been highly satisfactory. Rooms a bit basic but always very clean and adequate for a one or two night stay.”

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Posted 2 years ago

“Straightforward booking process.A good price for accommodation in a great location”

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Posted 2 years ago

“Good value for money and hoping that we will have a great nights sleep at the lodge.”

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Posted 2 years ago

Travelodge UK is rated 4.3 based on 9,780 reviews