Travelodge UK Reviews

Name: Travelodge UK
Address: Sleepy Hollow, Aylesbury Road, Thame, Oxfordshire
Rating: 4.29

4.3 Rating 9,772 Reviews

82 %

of reviewers recommend Travelodge UK

Company Reviews

Questions

Metrics

4.3

Based on 9,772 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Avg Email Response Time	-1 hours
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

asima.rafath@travelodge.co.uk

Location:

Sleepy Hollow,
Aylesbury Road,
Thame
Oxfordshire
OX9 3AT

Write Your review

Tell us how Travelodge UK made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Travelodge UK 2 star review on 13th May 2025

Charlotte

Travelodge UK 5 star review on 15th August 2023

Bristowe Bristowe

Travelodge UK 5 star review on 5th August 2023

Simpson

Travelodge UK 5 star review on 1st August 2023

Matthews

Travelodge UK 5 star review on 31st July 2023

Suzanne Taff;Taff

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Was clear and easy. I appreciated the process of investigating the combination of availability and prices etc. Was client " friendly".”

Helpful Report

Posted 1 year ago

“Easy to use site. Swift and straightforward to book.”

Helpful Report

Posted 1 year ago

“90% of Travelodge properties we have stayed in were excellent and mostly good value for money.”

Helpful Report

Posted 1 year ago

“Quick easy to use good choices of rooms and meals good prices”

Helpful Report

Posted 1 year ago

“Booking was easy and had the dates available that we wanted. Good service.”

Helpful Report

Posted 1 year ago

“Go to same travelodge every September weekend have done for about 10 years wouldn’t go anywhere else rooms are all clean and so is hotel”

Helpful Report

Posted 1 year ago

“Check in very prompt and professional. Room very clean and presentable. Staff was very helpful with any questions we had.”

Helpful Report

Posted 1 year ago

“We spent one night in this hotel and found it to be clean, tidy and comfortable. The breakfast was good and the service from all the staff was excellent. I would recommend this hotel as it's in a perfect location for the tube station to get access to other parts of London.”

Helpful Report

Posted 1 year ago

“It was straightforward to use and easy to navigate the site. Had no problems booking/paying for my accommodation.”

Helpful Report

Posted 1 year ago

“Easy to book and we had a pleasant convenient stay.”

Helpful Report

Posted 1 year ago

“The hotel and room was very clean and although basic, had everything I needed for my 3 nights stay. WIFi was excellent. Shower was good temperature and excellent pressure. The only thing that could be improved is the outside seating area, it's flower beds are overgrown and seating is aged.”

Helpful Report

Posted 1 year ago

“Can't do that yet as I've not stayed in one”

Helpful Report

Posted 1 year ago

“Had not used Travelodge before, we found it to be excellent. Clean rooms comfy clean bed and a lovely breakfast. We will definitely use Travelodge again.”

Helpful Report

Posted 1 year ago

“J33, all staff fabulous. Nothing is too much trouble. Debra is outstanding. Ethan couldn't do more to ensure that we have everything. All house keeping department (Maria,kaz,tania and others)so kind with 'people of a certain age). This thing with swiping 💳, I have no wish to be involved. All the lovely people here,never condescending, just helpful, with a terrific sense of humour.”

Helpful Report

Posted 1 year ago

“Great Hotel in Gosport, situated directly on the "High Street" out of front door into the Shops and 5 minutes from Gosport waterfront and Ferry to Portsmouth. Also FREE Parking to the rear of the Hotel. "Food a bit pricy - but very convenient.”

Helpful Report

Posted 1 year ago

“I don't go away very often so not the best person to give a review, but I use Travelodge or premier Inn and never have any issues, so yes, it's great for me. 👍”

Helpful Report

Posted 1 year ago

“Excellent booking experience. Easy to use website when making a booking, and if you need any assistance you can telephone and speak to a member of staff. We have always found the staff to be very helpful, of note is Asif at Kingswinford, nice people.”

Helpful Report

Posted 1 year ago

“I love Travelodge, the staff are friendly, the accomodation is very comfortable clean and comparatively inexpensive, plus the bar and meals favourably priced. I especially like Covent Garden hotel as it is so handy for my daughter and my passion ... the theatre. However I am a little upset that I am unable to enter Travelodge's competition because I live in Spain and am not a Uk resident. Especially as you've just sent me an email thanking me for my booking and inviting me to enter your competition!”

Helpful Report

Posted 1 year ago

“Easy to book keep checking my emails”

Helpful Report

Posted 1 year ago

“Excellent value, extremely comfortable and had everything needed for what was required”

Helpful Report

Posted 1 year ago

Travelodge UK is rated 4.3 based on 9,772 reviews