Travelodge UK Reviews

Name: Travelodge UK
Address: Sleepy Hollow, Aylesbury Road, Thame, Oxfordshire
Rating: 4.28

4.3 Rating 9,800 Reviews

82 %

of reviewers recommend Travelodge UK

Company Reviews

Questions

Metrics

4.3

Based on 9,800 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

asima.rafath@travelodge.co.uk

Location:

Sleepy Hollow,
Aylesbury Road,
Thame
Oxfordshire
OX9 3AT

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Travelodge UK 5 star review on 10th October 2025

Travelodge UK 5 star review on 5th August 2023

Simpson

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Clean tidy welcoming”

Travelodge UK 5 star review on 7th July 2023

Helpful Report

Posted 3 years ago

“Travel Lodge Feering Essex, very clean, welcoming, staff very helpful, thank you”

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Posted 3 years ago

“They make it so easy to book a room and the room is always to my satisfaction”

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Posted 3 years ago

“Spoke to a very helpful young lady at Halesowen travelodge who told us how to do our booking on line brilliant service good rates so nice to have a person on the end of the phone that wants to help and knows what she was on about to steer me in the right direction for what we were looking for.”

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Posted 3 years ago

“Love that you can have 3 adults in a room! Easy to book!”

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Posted 3 years ago

“Unfortunately I am disappointed with the travelodge room. The bed and room were OK but the shower is not positioned properly. The shower curtain does not stop or eleviate the water from running onto the floor. There was a very big puddle on the floor. I had to place a towel on the floor to soak it up. If I hadn't realised when I got out the shower, anything could have happened to me! To pay £83.99 for the night was far too much.”

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Posted 3 years ago

“The room was too small. No side units next to the bed. The coffee was awful. No room service.”

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Posted 3 years ago

“Easy to book and reasonable”

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Posted 3 years ago

“5 Stars, clean and comfortable.”

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Posted 3 years ago

“We always use travel lodge as we find staff friendly and accommodating wouldnt use anyone else. Debbie on reception in the Paignton seafront travel lodge was particularly helpful and very kind, making us feel particularly welcome during our stay. Ideal prices and a wonderful stay overall.”

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Posted 3 years ago

“Clean and convenient m”

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Posted 3 years ago

“Comfortable bed, all facilities provided (shower, Tv, desk area, chair etc), easy booking”

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Posted 3 years ago

“Fantastic who would go anywhere else fast friendly and inexpensive”

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Posted 3 years ago

“Room very basic but was fine for my needs however no plugs near the bed so was unable to lay in bed on laptop or phone. Although fairly quiet there was banging of doors throughout the night . Wi-Fi was my biggest bug bare as it was rubbish and honestly not worth paying for.”

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Posted 3 years ago

“Great rooms, great locations and great prices”

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Posted 3 years ago

“Useless customer service team”

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Posted 3 years ago

“Fairly easy to navigate the site and book”

Helpful Report

Posted 3 years ago

“It kept referring back to 2 adults even though I changed it. Otherwise would have been 5”