Travelodge UK Reviews

Name: Travelodge UK
Address: Sleepy Hollow, Aylesbury Road, Thame, Oxfordshire
Rating: 4.28

4.3 Rating 9,800 Reviews

82 %

of reviewers recommend Travelodge UK

Company Reviews

Questions

Metrics

4.3

Based on 9,800 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

asima.rafath@travelodge.co.uk

Location:

Sleepy Hollow,
Aylesbury Road,
Thame
Oxfordshire
OX9 3AT

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Travelodge UK 5 star review on 10th October 2025

Travelodge UK 5 star review on 5th August 2023

Simpson

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always good value for money, nice staff, clean rooms and bedding. Always a pleasure to stay here. Good nearly always available nearby, if not on site.”

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Posted 3 years ago

“The booking process was very easy.”

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Posted 3 years ago

“Found it very easy to book our overnight stay. Excellent price for accommodation”

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Posted 3 years ago

“No fuss, easy online booking system.”

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Posted 3 years ago

“Stansted great dunmow has the best staff always on hand to assist , the remain calm at all times and always have a bright welcome smile”

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Posted 3 years ago

“It was so easy to book with Travelodge.”

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Posted 3 years ago

“Booking two different nights was ok - could not find where to put my Blue Light Card code for a discount. Receipts sent by email were confusing and I had to check the right amount had been paid on my card. It was easy to find the room we wanted for both stays.”

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Posted 3 years ago

“Great no problems, smooth as silk”

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Posted 3 years ago

“Excellent service”

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Posted 3 years ago

“Quick to book bit more expensive than they used to be.”

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Posted 3 years ago

“Had problems booking because your payment system wasn't working - had to try several times.”

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Posted 3 years ago

“Easy booking, comfy stay, good locationn”

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Posted 3 years ago

“Very straightforward and easy to use website others should copy it”

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Posted 3 years ago

“Love staying here..staff really helpful and friendly!”

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Posted 3 years ago

“Online booking was really easy to do, very straightforward,”

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Posted 3 years ago

“assured easy booking procedure”

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Posted 3 years ago

“Always up to a good standard and the bonus of being able to take our dog with us”

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Posted 3 years ago

“Looking forward to our second visit.”

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Posted 3 years ago

“Easy to book online with clear details about cost , extra’s & parking options. In my experience rooms are clean with a comfortable bed & a decent shower.”

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Posted 3 years ago

“Regularly stay here and always welcoming with the rooms clean and comfortable. Had a bit of difficulty booking online as I live in Ireland but eventually got there!”

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Posted 3 years ago

Travelodge UK is rated 4.3 based on 9,800 reviews