Travelodge UK Reviews

Name: Travelodge UK
Address: Sleepy Hollow, Aylesbury Road, Thame, Oxfordshire
Rating: 4.29

4.3 Rating 9,779 Reviews

82 %

of reviewers recommend Travelodge UK

Company Reviews

Questions

Metrics

4.3

Based on 9,779 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

asima.rafath@travelodge.co.uk

Location:

Sleepy Hollow,
Aylesbury Road,
Thame
Oxfordshire
OX9 3AT

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Travelodge UK 5 star review on 10th October 2025

Travelodge UK 5 star review on 5th August 2023

Simpson

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I haven't been there yet!”

Helpful Report

Posted 2 years ago

“Easy and quick to book on line looking forward to our visit”

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Posted 2 years ago

“Use Travelodeg a lot when in Uk They are smartening up their rooms, much improved. Love that some rooms now offer fridge and microwave. Just a shame that unlike most hotels they persist in charging for wifi after thirty mins. In fact know of no other hotel group or individual hotel that do not offer free wifi.”

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Posted 2 years ago

“Great location. Super room very good. Shower facilities excellent although very squeaky bathroom door.”

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Posted 2 years ago

“Fast, easy, clear! Great book for me!”

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Posted 2 years ago

“Easy to book , And a reasonable price for the stay.”

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Posted 2 years ago

“Easy and quick to book online and price very competitive.Look forward to our visit in September.”

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Posted 2 years ago

“Was ok I don’t book very often was clunky for someone who is not used to booking hotels. But I got there in the end . I must say it was easier than other sites. And I do get easily confused. Sometimes simple it better. Thank you”

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Posted 2 years ago

“On the home page chose the actual place, dates and how many, when I press search it takes me to a page where I have to do it again, total waste of time asking on the home page”

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Posted 2 years ago

“When I went to pay on the site card it wouldn’t let me I had to try about six or seven times to pay. Very frustrating. Got there in the end.”

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Posted 2 years ago

“All very simple and straightforward”

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Posted 2 years ago

“Absolute joke. Tried to cancel a week in advance and been told its non refundable. Scamming bastards”

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Posted 2 years ago

“Website very easy to use, always book here when staying in glossip”

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Posted 2 years ago

“Booked on line Very easy”

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Posted 2 years ago

“all very easy”

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Posted 2 years ago

“Excellent Customer Service.”

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Posted 2 years ago

“Easy booking good price looking forward to our stay.”

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Posted 2 years ago

“Exclnt site easy to use”

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Posted 2 years ago

“I’ve always used travelodge, clean tidy and good prices. Very friendly staff.”

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Posted 2 years ago

“Always good value for money, nice staff, clean rooms and bedding. Always a pleasure to stay here. Good nearly always available nearby, if not on site.”

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Posted 2 years ago

Travelodge UK is rated 4.3 based on 9,779 reviews