Travelodge UK Reviews

Name: Travelodge UK
Address: Sleepy Hollow, Aylesbury Road, Thame, Oxfordshire
Rating: 4.28

4.3 Rating 9,800 Reviews

82 %

of reviewers recommend Travelodge UK

Company Reviews

Questions

Metrics

4.3

Based on 9,800 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

asima.rafath@travelodge.co.uk

Location:

Sleepy Hollow,
Aylesbury Road,
Thame
Oxfordshire
OX9 3AT

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Travelodge UK 5 star review on 10th October 2025

Travelodge UK 5 star review on 5th August 2023

Simpson

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Booking room was simple and straight forward.”

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Posted 3 years ago

“😊😁😄😃🙂🙃☺️😉😌”

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Posted 3 years ago

“The web site was great and easy to use can’t fault it”

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Posted 3 years ago

“website crashed halfway through booking, couldn't book over the phone either, had to wait until website back on line”

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Posted 3 years ago

“Simple straightforward, no problems.”

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Posted 3 years ago

“no problems on booking”

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Posted 3 years ago

“Clear and easy to use booking system”

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Posted 3 years ago

“We booked two twin rooms. Beds are very small likely less than 3 foot each so not easy for an adult to have comfortable sleep. Bathroom sink was blocked and not much help from reception to sort this out. Overall bathrooms of poor standard.”

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Posted 3 years ago

“Perfectly adequate. Room great. Couldn’t use either disabled parking spaces due to building materials in one of them and van right next to other one.”

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Posted 3 years ago

“Easy to use the booking app”

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Posted 3 years ago

“Easy to use website, reasonable prices give location and timing of visit.”

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Posted 3 years ago

“Very quick”

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Posted 3 years ago

“Managed to book my nights with no problem and was given a good selection of alternative lodges to consider.”

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Posted 3 years ago

“Very friendly staff and very clean”

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Posted 3 years ago

“Could not find the wheelchair disabled sign on booking form as expected, sent e-mail”

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Posted 3 years ago

“I have used Travelodge a lot over the years & every September when traveling South from the North of Scotland. I start looking for a good deal in late Spring & if I don't go final straight away you can be rather zealous in pursuing me!”

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Posted 3 years ago

“Easy to book the room”

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Posted 3 years ago

“Why are you sending me this? My stay isn’t for 2 week”

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Posted 3 years ago

“Very quick and easy to book, rate and extra good value, parking bonus”

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Posted 3 years ago

“Good customer service(s.”

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Posted 3 years ago

Travelodge UK is rated 4.3 based on 9,800 reviews