Travelodge UK Reviews

Name: Travelodge UK
Address: Sleepy Hollow, Aylesbury Road, Thame, Oxfordshire
Rating: 4.29

4.3 Rating 9,781 Reviews

82 %

of reviewers recommend Travelodge UK

Company Reviews

Questions

Metrics

4.3

Based on 9,781 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

asima.rafath@travelodge.co.uk

Location:

Sleepy Hollow,
Aylesbury Road,
Thame
Oxfordshire
OX9 3AT

Write Your review

Tell us how Travelodge UK made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Travelodge UK 5 star review on 10th October 2025

Travelodge UK 5 star review on 5th August 2023

Simpson

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good customer service(s.”

Helpful Report

Posted 2 years ago

“It was very easy to get on to your site and very easy to make the booking”

Helpful Report

Posted 2 years ago

“Booking was easy and simple to follow online. Been to the hotel before and know how good the service is and what a great location. Looking forward to our latest visit.”

Helpful Report

Posted 2 years ago

“I booked Travelodge Finchley London Confirmation No 1569354971 & 1569354972 for 6 nights stay in October 2023. By mistake I ticked Internet for both rooms, instead of signing for internet for the 1 week for both rooms. I have gone back to the booking to change or amend the booking, yet I could not change the Internet from 1 day to 1 week, though I would pay extra for that. Please Help.”

Helpful Report

Posted 2 years ago

“Booking was fairly easy with extra options added without any issues.”

Helpful Report

Posted 2 years ago

“Haven’t been yet , but online booking process was easy to do .”

Helpful Report

Posted 2 years ago

“Website easy to use and just what we needed.”

Helpful Report

Posted 2 years ago

“The checkout process would just not accept my credit card. I tried many times and kept getting the same "card type not specified" error. I eventually paid via Paypal using exactly the same credit card.”

Helpful Report

Posted 2 years ago

“Easy and quick to book. Very clear pricing and options.”

Helpful Report

Posted 2 years ago

“The Travelodge Apps is easy to use and it is very simple to follow.”

Helpful Report

Posted 2 years ago

“usual straightforward and easy booking as to be expected from travelodge”

Helpful Report

Posted 2 years ago

“good experience,thanks”

Helpful Report

Posted 2 years ago

“It was easy to book the room with all the extras that I wanted - I had put in the area that I wanted to stay in and offered up a number of options in the area. Great”

Helpful Report

Posted 2 years ago

“easy to book”

Helpful Report

Posted 2 years ago

“Very easy website to navigate around and found the booking process straight forward”

Helpful Report

Posted 2 years ago

“Very friendly and helpful. Great Location. Bit of road noise but earplugs will sort it.”

Helpful Report

Posted 2 years ago

“Staff very friendly. Wi-Fi very poor or non existent.”

Helpful Report

Posted 2 years ago

“The booking was going well......until payment. It would not accept my payment. After much searching I found a phone number and had to pay exorbitant additional phone costs. Extra time and cost to a simple booking is unacceptable.”

Helpful Report

Posted 2 years ago

“Easy to book. All done within minutes.My husband and daughter have stayed before.”

Helpful Report

Posted 2 years ago

“Your system crashed when I was paying. Had to contact bank etc after authorising first payment. Worked 2nd time round”

Helpful Report

Posted 2 years ago

Travelodge UK is rated 4.3 based on 9,781 reviews