Travelodge UK Reviews

Name: Travelodge UK
Address: Sleepy Hollow, Aylesbury Road, Thame, Oxfordshire
Rating: 4.29

4.3 Rating 9,780 Reviews

82 %

of reviewers recommend Travelodge UK

Company Reviews

Questions

Metrics

4.3

Based on 9,780 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

asima.rafath@travelodge.co.uk

Location:

Sleepy Hollow,
Aylesbury Road,
Thame
Oxfordshire
OX9 3AT

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Travelodge UK 5 star review on 10th October 2025

Travelodge UK 5 star review on 5th August 2023

Simpson

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased many thanks”

Helpful Report

Posted 2 years ago

“Very good stay enjoyed every minit”

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Posted 2 years ago

“All OK but could not find check in and out till booked 3pm check in a bit late then normal hotels”

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Posted 2 years ago

“Found exactly where i wanted to stay”

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Posted 2 years ago

“Easy and clear to use and book!”

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Posted 2 years ago

“Booking was okay. I had difficultly with the payment system loading.”

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Posted 2 years ago

“to have a list of motorway stop overs would save a lot of time in booking”

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Posted 2 years ago

“My husband and I love to stay at Travelodge. The staff are always polite and helpful. The rooms are always spotless and facilities in the room, namely tea, coffee tray are an essential part for myself. Every time my husband and I go away, we always see if there is a Travelodge.”

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Posted 2 years ago

“Everything was great. The only thing was we were told we had 4 pillows but only had two. This made it very difficult to sleep. No one around to call to ask for more pillows”

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Posted 2 years ago

“Easy to book,priced competatively.”

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Posted 2 years ago

“Easy site to navigate”

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Posted 2 years ago

“Sourton Cross was as expected, clean and tidy. The receptionist was friendly and helpful. Only a night's stay, all was good.”

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Posted 2 years ago

“Easy booking via the website, choice of extras, very competitive prices”

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Posted 2 years ago

“Quick easy to book good price”

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Posted 2 years ago

“Room was clean and as expected. Staff always very friendly. Good location”

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Posted 2 years ago

“I don’t even know where to start. When you navigate their website he careful as changing beds will also change dates of your stay without warning. Trying to rectify this will result in you being charged up to 100 pounds extra with a 10 quid amendment charge after 50 minutes on the phone to various people. When we got there we had to wait on our room, witch turned out to be a dorm. You what you’ve done is essentially charge me 100 quid extra for the room I was booking in the first place. Second time using a Travellodge and both times have been an utter disgrace. Honestly, I genuinely can’t get my head around how a business can be so poorly run, so mismanaged and so brutal when it comes to extortion.”

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Posted 2 years ago

“Easy process of booking, clear and easy to use website, competitive rates.”

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Posted 2 years ago

“Very easy process.”

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Posted 2 years ago

“Not a bad place to spend the night. The decor is a bit worn but the staff were excellent”

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Posted 2 years ago

“Very quick and easy to book.”

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Posted 2 years ago

Travelodge UK is rated 4.3 based on 9,780 reviews