Travelodge UK Reviews

Name: Travelodge UK
Address: Sleepy Hollow, Aylesbury Road, Thame, Oxfordshire
Rating: 4.29

4.3 Rating 9,779 Reviews

82 %

of reviewers recommend Travelodge UK

Company Reviews

Questions

Metrics

4.3

Based on 9,779 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

asima.rafath@travelodge.co.uk

Location:

Sleepy Hollow,
Aylesbury Road,
Thame
Oxfordshire
OX9 3AT

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Travelodge UK 5 star review on 10th October 2025

Travelodge UK 5 star review on 5th August 2023

Simpson

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy booking experience Looks like breakfast is minimal cornflakes. Pain du chocolate orange juice and a flapjack is not much choice. No good for those requiring gluten free or diabetic diet .. nothing but sugar & carbs Rubbish Guess we will just have to find a cafe !”

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Posted 2 years ago

“Nice and clean”

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Posted 2 years ago

“Simple booking process and well known brand”

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Posted 2 years ago

“Booking was very straight forward and at an affordable price”

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Posted 2 years ago

“Easy to book, good price.”

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Posted 2 years ago

“I think free Wi-Fi should be included with all bookings.”

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Posted 2 years ago

“I'm not very good at this electronic booking but I managed to find my way round it easy enough”

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Posted 2 years ago

“Easy to book and excellent hotel”

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Posted 2 years ago

“Very easy booking system”

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Posted 2 years ago

“Quick responding to my booking.”

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Posted 2 years ago

“Booking very easy.”

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Posted 2 years ago

“Easy to book but would like an option where you don’t need a full family room if it’s just you and a small child.”

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Posted 2 years ago

“Expected to have free wifi.”

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Posted 2 years ago

“easy to follow menu. good variety on hand. excellent service. cheers, bob”

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Posted 2 years ago

“Booking was an easy efficient process. There were no issues.”

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Posted 2 years ago

“No confirmation achieved”

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Posted 2 years ago

“Very easy to book and pricing was extremely fair”

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Posted 2 years ago

“We use travelodges all the time but tge recent hotel requires refurbishment. Bathroom was rotten. Carpets in corridorswere disgusting and the room was not clean. The carpet in the room was mot hoovered. Very poor”

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Posted 2 years ago

“What you want - when you want it.”

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Posted 2 years ago

“Very pleased many thanks”

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Posted 2 years ago

Travelodge UK is rated 4.3 based on 9,779 reviews