Travelodge UK Reviews

Name: Travelodge UK
Address: Sleepy Hollow, Aylesbury Road, Thame, Oxfordshire
Rating: 4.29

4.3 Rating 9,784 Reviews

82 %

of reviewers recommend Travelodge UK

Company Reviews

Questions

Metrics

4.3

Based on 9,784 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

asima.rafath@travelodge.co.uk

Location:

Sleepy Hollow,
Aylesbury Road,
Thame
Oxfordshire
OX9 3AT

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Travelodge UK 5 star review on 10th October 2025

Travelodge UK 5 star review on 5th August 2023

Simpson

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“found the web site very hard as it kept adding rooms on as I only wanted one and it nearly gave me four as I needed to amend someing”

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Posted 2 years ago

“Always clean and welcoming”

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Posted 2 years ago

“Clear explanation of options and easy to book”

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Posted 2 years ago

“I found the booking experience very easy indeed.”

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Posted 2 years ago

“This is a great place to stay. We’ve stayed here many many times. The location is perfect too.”

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Posted 2 years ago

“Easy to use the booking system”

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Posted 2 years ago

“We book this travelodge pretty regularly. Great place to stay. Staff are always very helpful and nothing too much bother.”

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Posted 2 years ago

“I have a discount code which I was unable To add to my booking”

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Posted 2 years ago

“With the uniformity of Travelodge you know exactly what you are getting. All clean and tidy and very reasonable prices. I use them whenever I can.”

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Posted 2 years ago

“Travelodge Sheldon is in a great location with good parking. Walls are rather thin so can be noisy at times. Staff are excellent special mention for Karen, Mags and Joseph who go that extra mile every time we stay and nothing is too much trouble for any of them. They really are the main reason we return to stay many times over many years. We are booked to stay again end of July for 10 nights and they deserve praise and recognition.”

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Posted 2 years ago

“Very easy to book & all information you need available very helpful.”

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Posted 2 years ago

“Straightforward to book with all locations and prices offered, never had a problem booking with Travelodge.”

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Posted 2 years ago

“Exceptional price especially as I just need accommodation overnight from 9pm > 9am”

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Posted 2 years ago

“Easy and informative booking process.”

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Posted 2 years ago

“The booking process was very simple”

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Posted 2 years ago

“Lovely large clean room near the bus station. Handy for supermarket. Friendly staff.”

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Posted 2 years ago

“Tried to log in for 30 minutes free WiFi would not let me think.wfi should be standard in hotels the quality of your rooms is not good no hairdryer in room.and the shower gel.did not work I booked a room for 2 people only 1 towel for two people no air conditioner and no fan provided I will not be booking again premier inn much better service”

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Posted 2 years ago

“Screens very easy to navigate. Hope our stay lives up to expectations.”

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Posted 2 years ago

“The reception team were very helpful but the massive charge for the phone call was disapointing”

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Posted 2 years ago

“No carpark. You start was very helpful. Window didn’t open in the room it was lock.”

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Posted 2 years ago

Travelodge UK is rated 4.3 based on 9,784 reviews