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Travelodge UK Reviews

4.3 Rating 9,777 Reviews
82 %
of reviewers recommend Travelodge UK
Company Reviews Questions Metrics
4.3
Based on 9,777 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
Greater than 75%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.2 out of 5
Avg Email Response Time
-1 hours
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Travelodge UK Reviews
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Email:

asima.rafath@travelodge.co.uk

Location:

Sleepy Hollow,
Aylesbury Road,
Thame
Oxfordshire
OX9 3AT

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Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Julie Weeks
Verified Buyer
“We often stay at Travelodge and are usually happy with the cleanliness and comfort of the rooms and the friendliness of the staff. However this year the cost of rooms have escalated so much that we are having to consider other options.”
Helpful Report
Posted 2 years ago
Trayhurn
Verified Buyer
“It seemed easy enough to book the room we wanted, save it was a bit obscure on the website as to choosing a twin room over a double and also, it stated we could pay via PayPal, but then I was not offered that option when it came to paying, or at least I couldn't find the option online.”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Very easy to book”
Helpful Report
Posted 2 years ago
Ciolek;Gooding
Verified Buyer
“I would like to speak with someone but find that's challenging to find a number”
Helpful Report
Posted 2 years ago
Stephen Lewis
Verified Buyer
“First point of call for business accommodation. Prices can fluctuate wildly at peak times. But you know what you’re getting. Clean room and comfortable bed. Only the lack of a reward program lets it down.”
Helpful Report
Posted 2 years ago
Michael Core;Gray
Verified Buyer
“it was very easy except for my none skills nearly spent over £1000 but luckly i sorted it out”
Helpful Report
Posted 2 years ago
Jackie Andrade
Verified Buyer
“Reasonably priced for Cambridge. Nice clean room. I like the no-frills approach. Only complaint was shower could do with a squeegee so the bathroom floor wasn’t constantly wet”
Helpful Report
Posted 2 years ago
Alan Clements;Clements;Clements
Verified Buyer
“Booking rooms at Travelodge for six of us was very simple, and at a very reasonable price. Thankyou!”
Helpful Report
Posted 2 years ago
Carol Willetts
Verified Buyer
“The travelodge booking system just like the lodges themselves are excellent. The problem comes when you try to log in later and it empties your basket and you have to start again or when you use PayPal- the link is very hit and miss (has been for years).”
Helpful Report
Posted 2 years ago
Holland
Verified Buyer
“Booked online which was ok but no room request option so had to still phone which costs £2.50 extra for the phone number on booking form. The receptionist was very helpful.”
Helpful Report
Posted 2 years ago
Yvette Johnston
Verified Buyer
“Great location”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“The price changed while I was booking the hotel”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Usually excellent value - not easy to book for 2 adults requiring separate beds”
Helpful Report
Posted 2 years ago
Knott
Verified Buyer
“Prices are very competative and location is central.”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“It was ok. Clean and tidy.. nothing”
Helpful Report
Posted 2 years ago
Wallis
Verified Buyer
“Booked okay”
Helpful Report
Posted 2 years ago
Bruce
Verified Buyer
“Mostly used in London and at Airports- convenient locations and a comfortable overnight or two - meals available if required.”
Helpful Report
Posted 2 years ago
Laven
Verified Buyer
“My wife and I have stayed in Morecambe travelodge for years the staff are always helpful. The rooms are perfect except for one time the bin hadn't been emptied but it was sorted straight away by one of the cleaners. We cannot fault the hotel 5 stars every time.”
Helpful Report
Posted 2 years ago
Gray
Verified Buyer
“The actual booking experience was excellent and I would give it a 5 if it was not for the fact that the travelodge app does not retain the booking so that If I go into app I have to put the info in again ie booking ref number to get my future booking info. Frustrating!”
Helpful Report
Posted 2 years ago
Hilling
Verified Buyer
“Easy to book good rates !”
Helpful Report
Posted 2 years ago
Travelodge UK is rated 4.3 based on 9,777 reviews
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