Travelodge UK Reviews

Name: Travelodge UK
Address: Sleepy Hollow, Aylesbury Road, Thame, Oxfordshire
Rating: 4.29

4.3 Rating 9,772 Reviews

82 %

of reviewers recommend Travelodge UK

Company Reviews

Questions

Metrics

4.3

Based on 9,772 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Avg Email Response Time	-1 hours
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

asima.rafath@travelodge.co.uk

Location:

Sleepy Hollow,
Aylesbury Road,
Thame
Oxfordshire
OX9 3AT

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Travelodge UK 5 star review on 14th November 2024

Xanthi Guedes

Travelodge UK 5 star review on 15th August 2023

Bristowe Bristowe

Travelodge UK 5 star review on 5th August 2023

Simpson

Travelodge UK 5 star review on 1st August 2023

Matthews

Travelodge UK 5 star review on 31st July 2023

Suzanne Taff;Taff

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We often stay at Travelodge and are usually happy with the cleanliness and comfort of the rooms and the friendliness of the staff. However this year the cost of rooms have escalated so much that we are having to consider other options.”

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Posted 1 year ago

“It seemed easy enough to book the room we wanted, save it was a bit obscure on the website as to choosing a twin room over a double and also, it stated we could pay via PayPal, but then I was not offered that option when it came to paying, or at least I couldn't find the option online.”

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Posted 1 year ago

“Very easy to book”

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Posted 1 year ago

“I would like to speak with someone but find that's challenging to find a number”

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Posted 1 year ago

“First point of call for business accommodation. Prices can fluctuate wildly at peak times. But you know what you’re getting. Clean room and comfortable bed. Only the lack of a reward program lets it down.”

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Posted 1 year ago

“it was very easy except for my none skills nearly spent over £1000 but luckly i sorted it out”

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Posted 1 year ago

“Reasonably priced for Cambridge. Nice clean room. I like the no-frills approach. Only complaint was shower could do with a squeegee so the bathroom floor wasn’t constantly wet”

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Posted 1 year ago

“Booking rooms at Travelodge for six of us was very simple, and at a very reasonable price. Thankyou!”

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Posted 1 year ago

“The travelodge booking system just like the lodges themselves are excellent. The problem comes when you try to log in later and it empties your basket and you have to start again or when you use PayPal- the link is very hit and miss (has been for years).”

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Posted 1 year ago

“Booked online which was ok but no room request option so had to still phone which costs £2.50 extra for the phone number on booking form. The receptionist was very helpful.”

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Posted 1 year ago

“Great location”

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Posted 1 year ago

“The price changed while I was booking the hotel”

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Posted 1 year ago

“Usually excellent value - not easy to book for 2 adults requiring separate beds”

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Posted 1 year ago

“Prices are very competative and location is central.”

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Posted 1 year ago

“It was ok. Clean and tidy.. nothing”

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Posted 1 year ago

“Booked okay”

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Posted 1 year ago

“Mostly used in London and at Airports- convenient locations and a comfortable overnight or two - meals available if required.”

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Posted 1 year ago

“My wife and I have stayed in Morecambe travelodge for years the staff are always helpful. The rooms are perfect except for one time the bin hadn't been emptied but it was sorted straight away by one of the cleaners. We cannot fault the hotel 5 stars every time.”

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Posted 1 year ago

“The actual booking experience was excellent and I would give it a 5 if it was not for the fact that the travelodge app does not retain the booking so that If I go into app I have to put the info in again ie booking ref number to get my future booking info. Frustrating!”

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Posted 1 year ago

“Easy to book good rates !”

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Posted 1 year ago

Travelodge UK is rated 4.3 based on 9,772 reviews