Travelodge UK Reviews

Name: Travelodge UK
Address: Sleepy Hollow, Aylesbury Road, Thame, Oxfordshire
Rating: 4.29

4.3 Rating 9,772 Reviews

82 %

of reviewers recommend Travelodge UK

Company Reviews

Questions

Metrics

4.3

Based on 9,772 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Avg Email Response Time	-1 hours
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

asima.rafath@travelodge.co.uk

Location:

Sleepy Hollow,
Aylesbury Road,
Thame
Oxfordshire
OX9 3AT

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Travelodge UK 5 star review on 14th November 2024

Xanthi Guedes

Travelodge UK 5 star review on 15th August 2023

Bristowe Bristowe

Travelodge UK 5 star review on 5th August 2023

Simpson

Travelodge UK 5 star review on 1st August 2023

Matthews

Travelodge UK 5 star review on 31st July 2023

Suzanne Taff;Taff

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It was reasonably easy to book on line but could do with a map to search the area you want!”

Helpful Report

Posted 1 year ago

“The site threw up a family room, expensive. I had to fiddle around to get the basic room.”

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Posted 1 year ago

“Great first impression. Good room with a lakeside view. However, not very clean around window or pillow, window had spiders and cob webs on handle and dust was left on pillow and spiders cob web above pillow shelf too.”

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Posted 1 year ago

“Useful, I like it.”

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Posted 1 year ago

“Mostly was great but found difficult to get back to change an error (amount t of adults, skept saying one but I wanted two.”

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Posted 1 year ago

“Would have been 5 car park a bit small got parked but van full of tools so a worry if I couldn’t park there last night parked in kfc but managed to move van later on”

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Posted 1 year ago

“Booking process was simple to complete and confirmation efficient.”

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Posted 1 year ago

“Staff are fantastic”

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Posted 1 year ago

“The booking went well until payment problems then had to keep filing out form again and again”

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Posted 1 year ago

“Easy to book a room but slightly surprised we had to pay £10 extra to book in early. We have no other option as need to get there for 12pm as going to a wedding.”

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Posted 1 year ago

“Booking process easy. Would be nice to see some disinflation in prices going forward.”

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Posted 1 year ago

“Nonononono”

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Posted 1 year ago

“Booking seemed quite easy and price was good”

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Posted 1 year ago

“Easy navigation of booking site. Things are never cheap these days but happy with price in the current climate.”

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Posted 1 year ago

“Lovely quiet spacious room on 2nd floor. To improve would like hair dryer and aircon. fan provided was ok. Shower room and toilet was cramped in comparison to size of room. Clean with comfy bed.”

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Posted 1 year ago

“Was quite easy to search for availability”

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Posted 1 year ago

“We stayed at the Waterloo travelodge for 3 nights recently and also took our two very well behaved huskies. The hotel made us all feel very welcome and even upgraded us to a slightly bigger room to accommodate the two boys. The hotel were experiencing problems with the aircon but provided us with a fan in the room. Minor issues with a very stiff flush button on the loo and no plug in the sink but all else was fine. We gave stayed here before and will certainly stay again. All staff very friendly and helpful.”

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Posted 1 year ago

“Great location, unfortunately our shower dispenser was empty. The air conditioning wasn't working but they had put a fan in the room. Comfotable bed & tea making facilities”

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Posted 1 year ago

“The booking process was quick and effective, gave me the information ℹ needed.”

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Posted 1 year ago

“Basic but comfortable accommodation just right for one night stay in area I needed to be in that day. Very clean, bed was extremely comfortable and staff were friendly and helpful. Parking was a bit tight, and the entrance access to this particular TRAVELODGE ( Bristol, Filton) was very challenging especially late at night!”

Helpful Report

Posted 1 year ago

Travelodge UK is rated 4.3 based on 9,772 reviews