Travelodge UK Reviews

Name: Travelodge UK
Address: Sleepy Hollow, Aylesbury Road, Thame, Oxfordshire
Rating: 4.29

4.3 Rating 9,772 Reviews

82 %

of reviewers recommend Travelodge UK

Company Reviews

Questions

Metrics

4.3

Based on 9,772 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Avg Email Response Time	-1 hours
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

asima.rafath@travelodge.co.uk

Location:

Sleepy Hollow,
Aylesbury Road,
Thame
Oxfordshire
OX9 3AT

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Travelodge UK 5 star review on 14th November 2024

Xanthi Guedes

Travelodge UK 5 star review on 15th August 2023

Bristowe Bristowe

Travelodge UK 5 star review on 5th August 2023

Simpson

Travelodge UK 5 star review on 1st August 2023

Matthews

Travelodge UK 5 star review on 31st July 2023

Suzanne Taff;Taff

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“No problem with the booking, good general information.”

Helpful Report

Posted 1 year ago

“Would be good if booking form included space for a note. Eg ground floor room required.”

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Posted 1 year ago

“Found the booking experience easy”

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Posted 1 year ago

“Excellent stay except for the size of our room 706 it would be nice for one person but very tight for two in their late 80s. Staff, food and cleanliness would be very hard to beat. Will definitely be back.”

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Posted 1 year ago

“The staff in all areas of the hotel were excellent. The room was excellent, spotlessly clean and lovely and fresh smelling. The evening meal was very nice Many of the items at breakfast were dried up and tasteless.”

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Posted 1 year ago

“Very clean and comfortable”

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Posted 1 year ago

“Helpful staff clean and comfortable bedroom”

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Posted 1 year ago

“Disappointed that there was no draught Lager”

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Posted 1 year ago

“Easy booking process”

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Posted 1 year ago

“Just had a great stay at travelodge in Swansea only draw back was the nightclub opposite had loud .music on Friday and Saturday”

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Posted 1 year ago

“With aircondition could be better”

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Posted 1 year ago

“Very welcoming Clean comfortable room”

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Posted 1 year ago

“Booking took longer than I thought it should but the site search saved me money.”

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Posted 1 year ago

“Easy to book online. The only issue I have is that at the time of booking there is no option to add in any special requests”

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Posted 1 year ago

“Paid a fair bit of money and it was hot with no air conditioning”

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Posted 1 year ago

“Easy enough to book but not much sign of the cheap rooms advertised”

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Posted 1 year ago

“Just submitting a review of my booking process for an upcoming stay and can honestly say that the travelodge website is by far the easiest to navigate and use right through from search to booking confirmation. Thanks for making it less hassle to do things like this while in a rush! We have stayed previously at travelodge Newcastle Quayside and our stay there definitely influenced us booking with the same company for our upcoming stay near family :)”

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Posted 1 year ago

“Easy to navigate although slightly slow to move from one page to next.”

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Posted 1 year ago

“Staff courteous & helpful. Rooms are usually good size and I love the showers as don't do baths! Don't like milk as makes tea taste different & and I do like a cup of tea first thing. Usually stay at Tewkesbury but like Harvester at Cheltenham. Noisier at Chelt. Price better for us oldies!”

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Posted 1 year ago

“Basic clean accommodation but expensive for one nights stay. Prices have rocketed in the past year.”

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Posted 1 year ago

Travelodge UK is rated 4.3 based on 9,772 reviews