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Travelodge UK Reviews

4.3 Rating 9,777 Reviews
82 %
of reviewers recommend Travelodge UK
Company Reviews Questions Metrics
4.3
Based on 9,777 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
Greater than 75%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.2 out of 5
Avg Email Response Time
-1 hours
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Travelodge UK Reviews
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Email:

asima.rafath@travelodge.co.uk

Location:

Sleepy Hollow,
Aylesbury Road,
Thame
Oxfordshire
OX9 3AT

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Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Carrington
Verified Buyer
“No problem with the booking, good general information.”
Helpful Report
Posted 2 years ago
Frank Hale;Hale
Verified Buyer
“Would be good if booking form included space for a note. Eg ground floor room required.”
Helpful Report
Posted 2 years ago
Goldman
Verified Buyer
“Found the booking experience easy”
Helpful Report
Posted 2 years ago
Curran
Verified Buyer
“Excellent stay except for the size of our room 706 it would be nice for one person but very tight for two in their late 80s. Staff, food and cleanliness would be very hard to beat. Will definitely be back.”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“The staff in all areas of the hotel were excellent. The room was excellent, spotlessly clean and lovely and fresh smelling. The evening meal was very nice Many of the items at breakfast were dried up and tasteless.”
Helpful Report
Posted 2 years ago
Tony Stephenson
Verified Buyer
“Very clean and comfortable”
Helpful Report
Posted 2 years ago
Carole Brennan
Verified Buyer
“Helpful staff clean and comfortable bedroom”
Helpful Report
Posted 2 years ago
Jacqueline Jones
Verified Buyer
“Disappointed that there was no draught Lager”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Easy booking process”
Helpful Report
Posted 2 years ago
David Jenkins
Verified Buyer
“Just had a great stay at travelodge in Swansea only draw back was the nightclub opposite had loud .music on Friday and Saturday”
Helpful Report
Posted 2 years ago
Aguila
Verified Buyer
“With aircondition could be better”
Helpful Report
Posted 2 years ago
Deanna Thrall
Verified Buyer
“Very welcoming Clean comfortable room”
Helpful Report
Posted 2 years ago
Seddon
Verified Buyer
“Booking took longer than I thought it should but the site search saved me money.”
Helpful Report
Posted 2 years ago
Eamon Moffat;Jameson
Verified Buyer
“Easy to book online. The only issue I have is that at the time of booking there is no option to add in any special requests”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Paid a fair bit of money and it was hot with no air conditioning”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Easy enough to book but not much sign of the cheap rooms advertised”
Helpful Report
Posted 2 years ago
Lucy Muir
Verified Buyer
“Just submitting a review of my booking process for an upcoming stay and can honestly say that the travelodge website is by far the easiest to navigate and use right through from search to booking confirmation. Thanks for making it less hassle to do things like this while in a rush! We have stayed previously at travelodge Newcastle Quayside and our stay there definitely influenced us booking with the same company for our upcoming stay near family :)”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Easy to navigate although slightly slow to move from one page to next.”
Helpful Report
Posted 2 years ago
Kay Kinder
Verified Buyer
“Staff courteous & helpful. Rooms are usually good size and I love the showers as don't do baths! Don't like milk as makes tea taste different & and I do like a cup of tea first thing. Usually stay at Tewkesbury but like Harvester at Cheltenham. Noisier at Chelt. Price better for us oldies!”
Helpful Report
Posted 2 years ago
Chapman
Verified Buyer
“Basic clean accommodation but expensive for one nights stay. Prices have rocketed in the past year.”
Helpful Report
Posted 2 years ago
Travelodge UK is rated 4.3 based on 9,777 reviews
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