Travelodge UK Reviews

Name: Travelodge UK
Address: Sleepy Hollow, Aylesbury Road, Thame, Oxfordshire
Rating: 4.29

4.3 Rating 9,772 Reviews

82 %

of reviewers recommend Travelodge UK

Company Reviews

Questions

Metrics

4.3

Based on 9,772 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Avg Email Response Time	-1 hours
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

asima.rafath@travelodge.co.uk

Location:

Sleepy Hollow,
Aylesbury Road,
Thame
Oxfordshire
OX9 3AT

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Travelodge UK 5 star review on 14th November 2024

Xanthi Guedes

Travelodge UK 5 star review on 15th August 2023

Bristowe Bristowe

Travelodge UK 5 star review on 5th August 2023

Simpson

Travelodge UK 5 star review on 1st August 2023

Matthews

Travelodge UK 5 star review on 31st July 2023

Suzanne Taff;Taff

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Booked far enough in advance it’s great value, a good standard comfortable room what more do you want?!”

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Posted 1 year ago

“Hilsea is an ideal place for me to visit my former home county and old friends. Parking and service have been good and straight forward”

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Posted 1 year ago

“Four out of five”

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Posted 1 year ago

“Travelodge is a good value for money hotel in some ideal locations”

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Posted 1 year ago

“Often used Travelodge on our travels. Always a warm welcome and a comfortable stay.”

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Posted 1 year ago

“Good price, location & easy to book”

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Posted 1 year ago

“booking experience was good”

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Posted 1 year ago

“Easy to use and shows all options”

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Posted 1 year ago

“Happy and comfortable 😊”

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Posted 1 year ago

“easy to book and very quick”

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Posted 1 year ago

“We couldn’t see anywhere you could book breakfast other than take and go. Prefer to select breakfast and sit and eat”

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Posted 1 year ago

“Good value, a nice bed and room for the night. Always had good showers, and kettle is a great essential. Love that you can come and go anytime. Friendly staff. Yes there can be nicer, fancier places but you get what you pay for. and I always get what I expect. Only thing which I'd like is having a fridge and having more tea/coffee supplies to begin with.”

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Posted 1 year ago

“The website looks simple but I had a few problems with changing my dates when my originals were no longer available. I found I had to reboot the website and start again rather than just go back and edit the dates.”

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Posted 1 year ago

“We sed Chippenham Travelodge Wiltshire and had a very warm welcome! The only problem was getting back into the building from the back car park late at night as the room card reader was broken and had to use the intercom to get back in ! This should be fixed as soon as possible!!”

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Posted 1 year ago

“The booking was ok except I've been trying for over a week now, ringing every day at different times, to get a cot for one of the 2 rooms ordered. It rings then eventually I get 'no one can take your call right now' and disconnects.”

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Posted 1 year ago

“I found it a bit of a problem to get to the type of room I wanted on the website. Other than that, it was good. The main thing I was looking for was to check if we were allowed to bring our dogs and that was very easy to find. We are looking forward to our stay.”

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Posted 1 year ago

“Great staff lovely location very handy being next to a Harvester but wifi and phone reception are poor the rooms are great nice and spacious i will stay here agan.”

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Posted 1 year ago

“I stay at a lot of travelodge hotels. You know what you are getting with them. The annoying thing is how the price goes up if you don't book straight away.”

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Posted 1 year ago

“Travel Lodge is very good value for the money”

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Posted 1 year ago

“same as all the others (butnot worse))”

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Posted 1 year ago

Travelodge UK is rated 4.3 based on 9,772 reviews