Travelodge UK Reviews

Name: Travelodge UK
Address: Sleepy Hollow, Aylesbury Road, Thame, Oxfordshire
Rating: 4.29

4.3 Rating 9,772 Reviews

82 %

of reviewers recommend Travelodge UK

Company Reviews

Questions

Metrics

4.3

Based on 9,772 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Avg Email Response Time	-1 hours
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

asima.rafath@travelodge.co.uk

Location:

Sleepy Hollow,
Aylesbury Road,
Thame
Oxfordshire
OX9 3AT

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Travelodge UK 5 star review on 14th November 2024

Xanthi Guedes

Travelodge UK 5 star review on 15th August 2023

Bristowe Bristowe

Travelodge UK 5 star review on 5th August 2023

Simpson

Travelodge UK 5 star review on 1st August 2023

Matthews

Travelodge UK 5 star review on 31st July 2023

Suzanne Taff;Taff

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Functional, as expected. Bathroom needed a sweep. Otherwise all fine. Need the breakfast to start earlier than 7am when booking it for business reasons.”

Helpful Report

Posted 1 year ago

“Close to city centre, good value.”

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Posted 1 year ago

“The "booking experience" is very good, we've always found the facilities themselves to be comfortable, clean and welcoming. My only complaint is the poor wifi reception in Ashbourne, Derbyshire. Our room was almost at the furthest end on the site, which may have played a part, but connection was very hit-and-miss and when you did get a connection it frequently dropped out.”

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Posted 1 year ago

“easy to book”

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Posted 1 year ago

“Booked online easily, and received confirmation and invoice almost immediately, all good.”

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Posted 1 year ago

“The booking process is ok. Not easy to find out how to book an accessible room.”

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Posted 1 year ago

“I have always used travelodge to stay when travelling. I have booked 3 nights stay over August bank holiday for the last 10 years, I always book when rooms are released. I have never paid more than £180 in th3 past. This year the cost of the stay has never dropped below £365. I appreciate after COVID you have to recoup some of your losses but to double the cost of staying at your hotel especially in these financially hard times for people has made m3 think again about staying with travelodge. You should look at your pricing especially for early bird bookers ( 10 months in advance )”

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Posted 1 year ago

“Easy to use website”

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Posted 1 year ago

“I always book with travelodge as I beleive they offer comfort and value for money.”

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Posted 1 year ago

“Good booking experience Quick and easy, real comfy beds as well👍”

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Posted 1 year ago

“We have a small dog so Travelodge ideally suits us. Prices are competitive and most of the venues we have stayed at have been perfect for our requirements. Whilst appreciating that visitors who take dogs should expect to pay an additional charge I do however think the additional charge is a little excessive particularly for visitors who ensure their Pets behave in a suitable manner and respect the rooms.”

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Posted 1 year ago

“I do find the pricing a bit strange. Looking at a couple of different Travelodges, the costs seems to vary quite a lot.”

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Posted 1 year ago

“USUALLY RELIABLE BUT OCCASIONALLY HAS ITS DOWNSIDE.”

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Posted 1 year ago

“would have to be open the pics on site of hotel but system has them greyed out”

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Posted 1 year ago

“I booked a room on the Internet which I found quote easy, but realised I needed to amend my booking the telephone no that was stated just rang out tried several times, eventually found Travelodge Rugeley number from Internet but it was a prime rate no so had to pay, when I did get through the Receptionist at this travelodge was most pleasant and helpful its just a pity I had all that trouble and charge getting through them”

Helpful Report

Posted 1 year ago

“Beer on offer is limited, Guiness dont drink, Cider don't drink Budweiser dont drink, left with Stella, why cant you serve a decent british draft beer, comments based on last two visits, nothing wrong with hotel it meets my needs staff are efficient and friendly”

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Posted 1 year ago

“Good prices, good service, clean and efficient..”

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Posted 1 year ago

“Booking a room on the website was easy to do. The choices and extras were made clear. The only thing that let it down was that the breakfast menu wouldn't download but this didn't matter to me as I decide not to have this option. Overall, a good site and I look forward to my stay.”

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Posted 1 year ago

“Easy booking system”

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Posted 1 year ago

“Easy to book online with different filtering to choose the suitable hotel and the room type.”

Helpful Report

Posted 1 year ago

Travelodge UK is rated 4.3 based on 9,772 reviews