Travelodge UK Reviews

Name: Travelodge UK
Address: Sleepy Hollow, Aylesbury Road, Thame, Oxfordshire
Rating: 4.29

4.3 Rating 9,772 Reviews

82 %

of reviewers recommend Travelodge UK

Company Reviews

Questions

Metrics

4.3

Based on 9,772 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Avg Email Response Time	-1 hours
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

asima.rafath@travelodge.co.uk

Location:

Sleepy Hollow,
Aylesbury Road,
Thame
Oxfordshire
OX9 3AT

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Travelodge UK 5 star review on 14th November 2024

Xanthi Guedes

Travelodge UK 5 star review on 15th August 2023

Bristowe Bristowe

Travelodge UK 5 star review on 5th August 2023

Simpson

Travelodge UK 5 star review on 1st August 2023

Matthews

Travelodge UK 5 star review on 31st July 2023

Suzanne Taff;Taff

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Booking was easy to do on line. Breakfast l think is very expensive if you only have toast.”

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Posted 1 year ago

“Your web site is not working well with Edge browser”

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Posted 1 year ago

“East to process to follow”

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Posted 1 year ago

“Think your staff could be improved, especially in the restaurant!!!”

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Posted 1 year ago

“Haven't stayed there yet”

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Posted 1 year ago

“Looking to stay in Maldon for a friend's gathering on a Saturday night in August. Kept looking for a while as prices changed but overall it was quite expensive. Anyway had to give in and book just case I couldn't get anywhere. Booking process was straightforward but expensive on a room only basis.”

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Posted 1 year ago

“Had some difficulty navigating the booking website”

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Posted 1 year ago

“Quick and easy site to use if you know what you want and what you know what you are looking for,”

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Posted 1 year ago

“Travelodge booking and service is good but prices creeping up in some locations make it not the automatic choice it once was.”

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Posted 1 year ago

“No problem”

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Posted 1 year ago

“Far to expensive to ring & amend bookings Requires attention”

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Posted 1 year ago

“very helpful reception staff”

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Posted 1 year ago

“Always easy to book a room”

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Posted 1 year ago

“Muy facil la reserva, la única pega que solo puedes contestar y la información solo la puedo ver en inglés.”

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Posted 1 year ago

“Easy to use.”

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Posted 1 year ago

“All very easy as always”

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Posted 1 year ago

“Easy to use website with clear language”

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Posted 1 year ago

“A good stay, good price, well located, room clean & comfortable!”

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Posted 1 year ago

“Great location. Excellent staff, very attentive and helpful. Bit noisy outside at nightime (early hours in morning) When we go to Birmingham again, this will most probably be our first choice (in fact it is as we are going back next May)”

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Posted 1 year ago

“Staff happy to oblige request for ground floor room, clean comfortable room. I would have given it a 5* but thought after paying £75, the wifi should have been free.”

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Posted 1 year ago

Travelodge UK is rated 4.3 based on 9,772 reviews