Travelodge UK Reviews

Name: Travelodge UK
Address: Sleepy Hollow, Aylesbury Road, Thame, Oxfordshire
Rating: 4.29

4.3 Rating 9,772 Reviews

82 %

of reviewers recommend Travelodge UK

Company Reviews

Questions

Metrics

4.3

Based on 9,772 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Avg Email Response Time	-1 hours
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

asima.rafath@travelodge.co.uk

Location:

Sleepy Hollow,
Aylesbury Road,
Thame
Oxfordshire
OX9 3AT

Write Your review

Tell us how Travelodge UK made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Travelodge UK 5 star review on 14th November 2024

Xanthi Guedes

Travelodge UK 5 star review on 15th August 2023

Bristowe Bristowe

Travelodge UK 5 star review on 5th August 2023

Simpson

Travelodge UK 5 star review on 1st August 2023

Matthews

Travelodge UK 5 star review on 31st July 2023

Suzanne Taff;Taff

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great location, free parking, very clean, very quiet.”

Helpful Report

Posted 1 year ago

“It was straight forward to book but I hate booking anything on line.”

Helpful Report

Posted 1 year ago

“i like staying at travelodge because its clean and friendley.”

Helpful Report

Posted 1 year ago

“I am assuming you want a review of the booking process itself. Very easy for an elderly person ( not too good with computers) to book one room for one night , but as I wanted to book a second night for return journey, I found I had to pay for the first one and redo the whole process. I realise it could be my inability to surf the net or understand how these modern gadgets operate !!!”

Helpful Report

Posted 1 year ago

“All was okay with booking”

Helpful Report

Posted 1 year ago

“The only thing which stops me giving 5 stars is the time it took. Afterwards I booked a different stay with Premier Inn and that was much quicker. Otherwise good.”

Helpful Report

Posted 1 year ago

“House keeping needs to be looked at mould behind shower taps no soap extracter not working room 101”

Helpful Report

Posted 1 year ago

“Travelodge Central Kingston is my go to when I'm visiting friends. Comfortable rooms, great location and lovely staff.”

Helpful Report

Posted 1 year ago

“Clean rooms Comfy beds Friendly stagf”

Helpful Report

Posted 1 year ago

“Easy to book online until payment section which took a long time to verify! Had to redo complete booking and then it was fine.”

Helpful Report

Posted 1 year ago

“It took 4 attempts to be connected to secure payment page.”

Helpful Report

Posted 1 year ago

“Easy to book through the website, good price and location of many hotels”

Helpful Report

Posted 1 year ago

“Always good value for money. Easy to book. No real issues.”

Helpful Report

Posted 1 year ago

“We always use Travelodges as usually we have our dogs with us and rarely, if ever, experience any difficulties.”

Helpful Report

Posted 1 year ago

“Assistant manager Micheal at travelodge docklands central was very amazing. He solved our issue of the hotel room access cards not working. He apologised on behalf of collegaues the day of arrival was not the best experience. But Micheal solved the issue by moving us to another family room which less was inconveniencing each time we went out . Overall hotel was very clean and tidy.”

Helpful Report

Posted 1 year ago

“Very polite and friendly staff eager to help”

Helpful Report

Posted 1 year ago

“Does what it says, fit for use in current cost of living crisis time”

Helpful Report

Posted 1 year ago

“Easy to book online”

Helpful Report

Posted 1 year ago

“Lovely staff, room was nice and clean”

Helpful Report

Posted 1 year ago

“Great stay”

Helpful Report

Posted 1 year ago

Travelodge UK is rated 4.3 based on 9,772 reviews