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Travelodge UK Reviews

4.3 Rating 9,777 Reviews
82 %
of reviewers recommend Travelodge UK
Company Reviews Questions Metrics
4.3
Based on 9,777 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
Greater than 75%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.2 out of 5
Avg Email Response Time
-1 hours
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Travelodge UK Reviews
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Email:

asima.rafath@travelodge.co.uk

Location:

Sleepy Hollow,
Aylesbury Road,
Thame
Oxfordshire
OX9 3AT

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Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
John Potts
Verified Buyer
“Great location, free parking, very clean, very quiet.”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“It was straight forward to book but I hate booking anything on line.”
Helpful Report
Posted 2 years ago
Clive Dansby
Verified Buyer
“i like staying at travelodge because its clean and friendley.”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“I am assuming you want a review of the booking process itself. Very easy for an elderly person ( not too good with computers) to book one room for one night , but as I wanted to book a second night for return journey, I found I had to pay for the first one and redo the whole process. I realise it could be my inability to surf the net or understand how these modern gadgets operate !!!”
Helpful Report
Posted 2 years ago
Hutton
Verified Buyer
“All was okay with booking”
Helpful Report
Posted 2 years ago
Brinton
Verified Buyer
“The only thing which stops me giving 5 stars is the time it took. Afterwards I booked a different stay with Premier Inn and that was much quicker. Otherwise good.”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“House keeping needs to be looked at mould behind shower taps no soap extracter not working room 101”
Helpful Report
Posted 2 years ago
C Loseby
Verified Buyer
“Travelodge Central Kingston is my go to when I'm visiting friends. Comfortable rooms, great location and lovely staff.”
Helpful Report
Posted 2 years ago
Peter Borsberry
Verified Buyer
“Clean rooms Comfy beds Friendly stagf”
Helpful Report
Posted 2 years ago
Terry Russell
Verified Buyer
“Easy to book online until payment section which took a long time to verify! Had to redo complete booking and then it was fine.”
Helpful Report
Posted 2 years ago
Mike Green
Verified Buyer
“It took 4 attempts to be connected to secure payment page.”
Helpful Report
Posted 2 years ago
Anne-Charlotte Strachan
Verified Buyer
“Easy to book through the website, good price and location of many hotels”
Helpful Report
Posted 2 years ago
Alison Sharpe
Verified Buyer
“Always good value for money. Easy to book. No real issues.”
Helpful Report
Posted 2 years ago
Kevin Ellis
Verified Buyer
“We always use Travelodges as usually we have our dogs with us and rarely, if ever, experience any difficulties.”
Helpful Report
Posted 2 years ago
Ndagire
Verified Buyer
“Assistant manager Micheal at travelodge docklands central was very amazing. He solved our issue of the hotel room access cards not working. He apologised on behalf of collegaues the day of arrival was not the best experience. But Micheal solved the issue by moving us to another family room which less was inconveniencing each time we went out . Overall hotel was very clean and tidy.”
Helpful Report
Posted 2 years ago
Aniceto Dias
Verified Buyer
“Very polite and friendly staff eager to help”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Does what it says, fit for use in current cost of living crisis time”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Easy to book online”
Helpful Report
Posted 2 years ago
Barnett
Verified Buyer
“Lovely staff, room was nice and clean”
Helpful Report
Posted 2 years ago
Myers
Verified Buyer
“Great stay”
Helpful Report
Posted 2 years ago
Travelodge UK is rated 4.3 based on 9,777 reviews
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