Travelodge UK Reviews

Name: Travelodge UK
Address: Sleepy Hollow, Aylesbury Road, Thame, Oxfordshire
Rating: 4.29

4.3 Rating 9,772 Reviews

82 %

of reviewers recommend Travelodge UK

Company Reviews

Questions

Metrics

4.3

Based on 9,772 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Avg Email Response Time	-1 hours
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

asima.rafath@travelodge.co.uk

Location:

Sleepy Hollow,
Aylesbury Road,
Thame
Oxfordshire
OX9 3AT

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Travelodge UK 5 star review on 14th November 2024

Xanthi Guedes

Travelodge UK 5 star review on 15th August 2023

Bristowe Bristowe

Travelodge UK 5 star review on 5th August 2023

Simpson

Travelodge UK 5 star review on 1st August 2023

Matthews

Travelodge UK 5 star review on 31st July 2023

Suzanne Taff;Taff

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Il was quote fine as a site...”

Helpful Report

Posted 1 year ago

“Easy to book online and when I realised I had made an error got through to a real customer service person who was able to understand my issue and resolve quickly.”

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Posted 1 year ago

“It was a good stay, pleasant staff”

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Posted 1 year ago

“ROOMS SOMETIMES A LITTLE SMALL.”

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Posted 1 year ago

“Easy to find the bargain breaks. I was pleased with the ease of finding what I wanted. Decided on a break and was about to book, but when I logged in to my account I had to start again, the site hadn't saved my search/booking.”

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Posted 1 year ago

“Very good value and would’ve got 5 stars but like most companies, the prices go up when there are local events on!”

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Posted 1 year ago

“Wanted to add another night to my stay but had to book separate days which makes it very expensive. Hoping they can be tied together when booking in?”

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Posted 1 year ago

“I do look at other sites to judge prices, more often than not Travelodge is on par, if available, so I book them. I know what I'll get, be comfortable and all very easy to book.”

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Posted 1 year ago

“Pleasant places to stay but prices are creeping up. Booking online ok but the App is temperamental”

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Posted 1 year ago

“Easy app to use but was disappointed that had to book full unlimited breakfast. Couldn't find just continental. My husband and I don't eat much at breakfast.”

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Posted 1 year ago

“We have just completed our bòoking last night! All satisfactory at the momen.”

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Posted 1 year ago

“Process of search and booking very easy.”

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Posted 1 year ago

“Kept having to go back to beginning to change dates etc instead of having an amend button”

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Posted 1 year ago

“Can't understand why the prices vary so much day by day. Very annoying! Cheaper prices offer good value but wouldn't pay the high amounts asked for some nights.”

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Posted 1 year ago

“Easy website to follow and the booking system was so easy to use. Thank you.”

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Posted 1 year ago

“Quick and easy to book”

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Posted 1 year ago

“Easy process”

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Posted 1 year ago

“Normally book a Travelodge twice a month. Very easy to book. Only criticism is that if I start to book and then sign in I'm sent to the start again and have to input all over again.It's not a major problem and the rate or room I wanted has still been available.”

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Posted 1 year ago

“easy to book but difficult to find the cheap rooms I keep being told about”

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Posted 1 year ago

“cozy hotel, clean, everything ok”

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Posted 1 year ago

Travelodge UK is rated 4.3 based on 9,772 reviews