Travelodge UK Reviews

Name: Travelodge UK
Address: Sleepy Hollow, Aylesbury Road, Thame, Oxfordshire
Rating: 4.29

4.3 Rating 9,773 Reviews

82 %

of reviewers recommend Travelodge UK

Company Reviews

Questions

Metrics

4.3

Based on 9,773 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Avg Email Response Time	-1 hours
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

asima.rafath@travelodge.co.uk

Location:

Sleepy Hollow,
Aylesbury Road,
Thame
Oxfordshire
OX9 3AT

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fgdfbc she b”

Helpful Report

Posted 1 year ago

“Enjoy staying in these basic rooms which are always comfortable and clean. Now need the accessible rooms and likewise good for us. Bit annoying having different prices for two night stay! Mondaynight cheaper than Tuesday yet in the same room.”

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Posted 1 year ago

“Ok stay but building site next door”

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Posted 1 year ago

“The booking process was very easy.”

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Posted 1 year ago

“Easy to book and dog friendly.”

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Posted 1 year ago

“Comfortable, clean, and great for overnight stops. I don't like having to pay for parking and Wi-Fi. Apart from that ideal.”

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Posted 1 year ago

“Very quick check in. Friendly efficient receptionist. Room clean, bed comfortable. Would have liked a glass and free Internet to make experience perfect and perhaps a fan. Location was good.”

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Posted 1 year ago

“Small hotel with free onsite parking, conveniently located for Chesterfield and the surrounding area. The room was great value but in need of a little TLC and expect some noise from the dual carriageway if in a room at the back. We received a warm and professional welcome from very pleasant Kirsty on Reception. She was always quick to respond and very happy to help; an asset to the hotel. We would stay again.”

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Posted 1 year ago

“The manager has very good customer service skills. She was very helpfull.”

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Posted 1 year ago

“Travelodge Holyhead was very pleasant and the lady on duty at Reception when we arrived was lovely and a real laugh. She also helped us to choose somewhere to go for a meal, recommending somewhere out of town. What she didn't do was tell us what a squalid dump Holyhead now is and that is why she picked somewhere out of town. I visited the town every year from around 1966 to 1987 and used to like going there but your guests should be told that under no circumstances should they go into the town now because it is so run down and dangerous.”

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Posted 1 year ago

“Again no tea spoon to stir my coffee”

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Posted 1 year ago

“Very clean but abit noisy”

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Posted 1 year ago

“Stayed at Chippenham Leigh delamere m4 big shout out to Sam the receptionist who was a star , friendly,informative and just nice , which helped me over come having no towels, holes in the furniture and generally a little tired ,but for a budget stay it was ok ,and I would recommend and stay again”

Helpful Report

Posted 1 year ago

“I had a few problems trying to submit my e voucher, i had to log in a few times. I hope our room is better than the covent garden room we stayed in last weekend. There was no shampoo/soap. Bathroom door wasnt opening, so we were locked in a few times. Really disappointed with our stay there.”

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Posted 1 year ago

“Basic lodge but clean and reasonably priced.”

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Posted 1 year ago

“The booking experience was good.”

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Posted 1 year ago

“Easy to book”

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Posted 1 year ago

“A comfy and quiet hotel x”

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Posted 1 year ago

“Easy ! Even for an old suffer like me!!”

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Posted 1 year ago

“Quick and easy website to book”

Helpful Report

Posted 1 year ago

Travelodge UK is rated 4.3 based on 9,773 reviews