Travelodge UK Reviews

Name: Travelodge UK
Address: Sleepy Hollow, Aylesbury Road, Thame, Oxfordshire
Rating: 4.29

4.3 Rating 9,773 Reviews

82 %

of reviewers recommend Travelodge UK

Company Reviews

Questions

Metrics

4.3

Based on 9,773 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Avg Email Response Time	-1 hours
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

asima.rafath@travelodge.co.uk

Location:

Sleepy Hollow,
Aylesbury Road,
Thame
Oxfordshire
OX9 3AT

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The booking form did not recognise my card number it took me four attempts for it to go through.”

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Posted 1 year ago

“Easy to book”

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Posted 1 year ago

“Overall easy to book but lost a star as unable to email the Travelodge to ask a question. Phoning is a premium rate number which I do not think is good practice if you want to make it easy for people to book / contact you.”

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Posted 1 year ago

“Clean and always helpful”

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Posted 1 year ago

“Room was clean! Bed was comfy! Staff helpful. Good location good price!”

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Posted 1 year ago

“Standard booking process experience, no issues observed.”

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Posted 1 year ago

“Very happy to stay with Travelodge again, it's a shame your bank holiday prices are so inflated or I would stay a lot more”

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Posted 1 year ago

“A decent clean room. Had everything I needed. The receptionist was helpful with good customer service skills, Ebony.”

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Posted 1 year ago

“Not the best hotel booking experience, but we got there in the end.”

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Posted 1 year ago

“Very friendly staff, Lisa and Karen! Room very clean and tidy.”

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Posted 1 year ago

“Booking easy, was a good price for three nights. Hopefully all will be good when we go.”

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Posted 1 year ago

“Buenos días. La experiencia fue muy buena, era mi primera vez en su sitio web de reservas y me pareció muy ágil y fácil de utilizar. Lo que sugiero es que puedan ser ubicados en la plataforma Booking. com para facilitar el acceso, ya que me llevó tiempo encontrarlos, y poder obtener mejores ofertas en su hotel. Desde ya muchas gracias por el espacio, Saludos cordiales y en breve estré viviendo la experiencia de alojarme en vuestro hotel Central en Cambridge.”

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Posted 1 year ago

“Quite easy to look up the required Travelodge and the entries required are easy to add.”

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Posted 1 year ago

“Easy to use and easy to select hotels particularly if you've stayed before. However, using Quidco only picks up the payments about half the time which is disappointing.”

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Posted 1 year ago

“Clean and quick check in process.”

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Posted 1 year ago

“Quick and easy to use. Prompt return email all in all a great service at great rates”

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Posted 1 year ago

“My stay is comfortable and easy.”

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Posted 1 year ago

“Room clean but aircon broken, breakfast modest but tasty. Pizza delucious”

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Posted 1 year ago

“Clean and straight forward accommodation, you know what you're going to get. It suits me for short stays in London where everywhere is so expensive. This time I'm getting breakfast included so I'll let you know how it goes.”

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Posted 1 year ago

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Posted 1 year ago

Travelodge UK is rated 4.3 based on 9,773 reviews