Travelodge UK Reviews

Name: Travelodge UK
Address: Sleepy Hollow, Aylesbury Road, Thame, Oxfordshire
Rating: 4.29

4.3 Rating 9,773 Reviews

82 %

of reviewers recommend Travelodge UK

Company Reviews

Questions

Metrics

4.3

Based on 9,773 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Avg Email Response Time	-1 hours
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

asima.rafath@travelodge.co.uk

Location:

Sleepy Hollow,
Aylesbury Road,
Thame
Oxfordshire
OX9 3AT

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy booking and to find hotel.”

Helpful Report

Posted 1 year ago

“Fairly straightforward booking process, no issues”

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Posted 1 year ago

“Easy to book, very straightforward.”

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Posted 1 year ago

“Very efficient”

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Posted 1 year ago

“We like Travelodge for the convenience of its locations and that it takes dogs. The staff have always been friendly and obliging, and the rooms are spacious. Some of the older properties although clean could do with a little tlc especially the bathroom areas. We will continue to use them as we find them great value for overnight stays.”

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Posted 1 year ago

“It is a nice, new hotel. The decor and room are clean and modern. The receptionist was lovely - polite and courteous. The beds are reasonably comfortable but a bit hard - personal taste though! It is quiet (only speaking about first night! - another to go yet) but, the one thing that is really irritating is the huge, illuminated McDonalds sign right outside the window. Our room (family with 4 of us in it) was lit all night and the black out curtains do not block the light. Next time we will ask for a room on the other side!”

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Posted 1 year ago

“Good points:Great location,good price, clean room Bad points: toilet near breakfast area tap top missing so could not wash hands, staff seemed strange, asked where nearest bit of greenery to let dog go for a 1 and 2, they did not know although it was right outside, maybe they did not understand? Breakfast good kids eat free, would stay again!location is a winner!”

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Posted 1 year ago

“Found booking online very easy, and reasonable prices”

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Posted 1 year ago

“The website was simple to navigate and assess my options”

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Posted 1 year ago

“Small hotel easy to find , Nice and clean but was a bit out dated compared to some of the travel lodges I have stayed at before”

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Posted 1 year ago

“Geart service so easy to use”

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Posted 1 year ago

“I thought that selecting the right type of room could have been made far easier.”

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Posted 1 year ago

“Everything was fine”

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Posted 1 year ago

“Was easy to find what I wanted. The best deal feature is really good. Struggled to find the box for the promo code then it said my code had expired even though I had just got the code from a carers discount site which I have used with no problems”

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Posted 1 year ago

“Quite easy”

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Posted 1 year ago

“Easy to book online, phoned up and was helped with queries”

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Posted 1 year ago

“Staff were pleasant...a small quibble but there really should a plug socket or two next to bed for phone charging. Good overall value”

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Posted 1 year ago

“We have stayed in quite a few different travelodges and are looking forward to our next two visits later in the month. We have always found them to be clean comfortable and great value for money”

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Posted 1 year ago

“We regularly use Travelodge for overnight stops on long journeys, and like the fact that we know what to expect. However, I should like the option on the website of seeing a map of Travelodge locations without needing to put in dates or specific places: sometimes we are thinking of a break, but have not yet decided where or when, and would just like to browse possibilities.”

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Posted 1 year ago

“Having trouble booking swim rooms”

Helpful Report

Posted 1 year ago

Travelodge UK is rated 4.3 based on 9,773 reviews