Travelodge UK Reviews

Name: Travelodge UK
Address: Sleepy Hollow, Aylesbury Road, Thame, Oxfordshire
Rating: 4.29

4.3 Rating 9,773 Reviews

82 %

of reviewers recommend Travelodge UK

Company Reviews

Questions

Metrics

4.3

Based on 9,773 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Avg Email Response Time	-1 hours
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

asima.rafath@travelodge.co.uk

Location:

Sleepy Hollow,
Aylesbury Road,
Thame
Oxfordshire
OX9 3AT

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Booking process online very simple”

Helpful Report

Posted 1 year ago

“I gave 4 out of 5 stars based on the ease of booking on your website. I can`t review my experience of Travelodge because I`m not due to stay there till later next month”

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Posted 1 year ago

“Booking was relatively easy although there was no opportunity to request a quiet room or anything other than a standard room.”

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Posted 1 year ago

“I am well acquainted with Travelodge and normally have no complaints except for on this occasion. I booked a room for two people but now find it difficult to contact you to request another bed be provided in the required room. Order number 1566668776 Scarborough st Nicholas hote Date 4/10/2023 to 6/10/2023 From Olga Kalsi”

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Posted 1 year ago

“It was a good stay but the signage to the lodge was sadly lacking and it was very difficult to find”

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Posted 1 year ago

“good clean room with a decent shower, staff friendly and helpful . prices resonable if you search dates”

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Posted 1 year ago

“I've been staying with you for years but your prices have gone up a lot. Can find cheaper air B and B and the rooms are bigger and quieter. I will be checking this in future.”

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Posted 1 year ago

“Henüz görmedim ilk kez kalacam ama lokasyonu ve yapısı oldukca iyi gözüküyor”

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Posted 1 year ago

“Good quality rooms and service at a realistic price”

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Posted 1 year ago

“Good value and choice, especially refurbished rooms.”

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Posted 1 year ago

“Fast booking”

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Posted 1 year ago

“Reception staff were polite and friendly.”

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Posted 1 year ago

“No problems booking, so happy with the presentation”

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Posted 1 year ago

“Difficult to find car park! Room good but had to ask for toilet roll and towel. Breakfast good”

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Posted 1 year ago

“Staff friendly. Rooms clean”

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Posted 1 year ago

“Reasonably simple but quite slow at times”

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Posted 1 year ago

“The Travelodge was easy to find and there is a Subway ,garage and Burger King Close by. The room was sufficient for 3 adults. The staff were friendly and supplied fresh towels,an extra mug and extra toilet rolls on request. Parking was right outside the hotel - it did seem packed late evening but we got parked ok. The price was very reasonable for 2 nights. The bathroom was very clean but a bit shabby. Great location to visit Lincoln.”

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Posted 1 year ago

“Website easy to navigate”

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Posted 1 year ago

“Simple room, staff was helpful a handy quick stop off TV was small and room felt a bit empty but all in all it was good”

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Posted 1 year ago

“It was great, clean and tidy”

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Posted 1 year ago

Travelodge UK is rated 4.3 based on 9,773 reviews