Travelodge UK Reviews

Name: Travelodge UK
Address: Sleepy Hollow, Aylesbury Road, Thame, Oxfordshire
Rating: 4.29

4.3 Rating 9,779 Reviews

82 %

of reviewers recommend Travelodge UK

Company Reviews

Questions

Metrics

4.3

Based on 9,779 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

asima.rafath@travelodge.co.uk

Location:

Sleepy Hollow,
Aylesbury Road,
Thame
Oxfordshire
OX9 3AT

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Travelodge UK 5 star review on 10th October 2025

Travelodge UK 5 star review on 5th August 2023

Simpson

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Booking was simple and straightforward. The web site gives all the information needed.”

Helpful Report

Posted 2 years ago

“Easy to navigate the site to book our accommodation today”

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Posted 2 years ago

“Just try getting a straightforward telephone number or email address for Travelodge - it's impossible. Why can they not simply put under " contact us' a phone or email address. I gave up in the end but found a postal address so used that. So far no response but it probably hasn't arrived!”

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Posted 2 years ago

“Convenient for my travel and easy to book”

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Posted 2 years ago

“Fairly easy to book a room on line.”

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Posted 2 years ago

“Above a train line, the room felt although it wasn't clear to see on common table tops. I think the mattresses and rooms need a super vac to clean the dust out. Staff were very nice and courteous. Staff 10/10. Room 5/10 I assumed the price tag would reflect quality it only reflects location. If I chose a hotel from the same branch 10 minutes up the road it would be cheaper and better quality.”

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Posted 2 years ago

“Found the processes of booking with you very easy,looking forward to staying in Perth central”

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Posted 2 years ago

“Booking was straightforward with all necessary information given in a way that was easy to understand.”

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Posted 2 years ago

“Simple enough booking process”

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Posted 2 years ago

“Very easy to do. Good information and immediate confirmation.”

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Posted 2 years ago

“Cost is terrible for standard of rooms Non smoking rooms yet stank of smoke . Problem with booking room initially TV screen cracked so couldn’t watch Only positive was a very helpful and friendly receptionist- Karen. Wouldn’t stay here again”

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Posted 2 years ago

“Love staying in travelodge, as usually know what to expect, at reasonable prices, though have to search for affordable rooms.”

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Posted 2 years ago

“I have stayed here 2 x before. Ideal for what i need. Could do better with pricing but ayo”

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Posted 2 years ago

“One of the easiest websites to book a hotel room. Not giving them 5 stars because there should be a separate tab for "super rooms" hotels, instead of presenting them all together and having to look for the one you want. Why in 2023 you have to "buy" a wifi access is beyond me .. we can all use our phones as hubs, I guess!”

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Posted 2 years ago

“Good location for North Acton station and access to central line. No yea bags or mugs left in room so couldn’t have a hot drink in room in the morning!”

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Posted 2 years ago

“Long time since I've booked travelodge. Hopefully our stay will be as good as before.”

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Posted 2 years ago

“It's always my 'go to' place when I go away. Always friendly, try best to accommodate my needs and clean.”

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Posted 2 years ago

“4 returning visit to this hotel so convenient for Cardiff Rhoose Airport,,, What puts the icing on the cake is the great staff there, they all go the extra mile we have dealt with Nattlie and Dawn on most occasions, 2 great people that Travelodge can be proud of to have as their employees”

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Posted 2 years ago

“Simple and easy to book on line”

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Posted 2 years ago

“First time of using and all pretty straightforward booking confirmation rapid response”

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Posted 2 years ago

Travelodge UK is rated 4.3 based on 9,779 reviews