Travelodge UK Reviews

Name: Travelodge UK
Address: Sleepy Hollow, Aylesbury Road, Thame, Oxfordshire
Rating: 4.29

4.3 Rating 9,779 Reviews

82 %

of reviewers recommend Travelodge UK

Company Reviews

Questions

Metrics

4.3

Based on 9,779 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

asima.rafath@travelodge.co.uk

Location:

Sleepy Hollow,
Aylesbury Road,
Thame
Oxfordshire
OX9 3AT

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Travelodge UK 5 star review on 10th October 2025

Travelodge UK 5 star review on 5th August 2023

Simpson

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The booking experience was relatively simply, and we very much appreciated that the price was broken down by night so we could better plan our stay. My only issue is that the map provided made it difficult to identify the individual hotels at a glance. When booking I had looked at a competitor's website where it listed the price on the map for each pin which made it easier to book based on budget.”

Helpful Report

Posted 2 years ago

“Very reasonable prices but only problem I had was trying to pay for my stay. It took 20minutes to connect me on line to the secure payment site”

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Posted 2 years ago

“Very prompt service for booking.”

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Posted 2 years ago

“The booking experience was very good.”

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Posted 2 years ago

“Website is really not good as regards booking. It takes forever to go onto the payment options and then won't let you pay by debit card (only with Applepay). I don't want to pay with Applepay!!!!”

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Posted 2 years ago

“Very bad!!!!!! You are asking for the creditcardname....exactly! On my card "H.W. ORDING" but you did not accept! You acceptered "HW ORDING". Costed me an arm and a leg to figure out what went wrong. But you will have a second charnge, I will be back again on the 7th of august.”

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Posted 2 years ago

“Very easy to book”

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Posted 2 years ago

“The system to book the room is easy to use and very quick”

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Posted 2 years ago

“Easy booking, good price but would have prefered free parking and WIFI as standard”

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Posted 2 years ago

“Easy to book,”

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Posted 2 years ago

“easy to book, clean, comfortable accommodation. good parking”

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Posted 2 years ago

“Very quick and easy to make the booking!!!!”

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Posted 2 years ago

“Website easy to use with easy to change options.”

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Posted 2 years ago

“I have stayed at thos Travelodge several times. Always helpful and very pleasant stadf. Room clean and welcoming.”

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Posted 2 years ago

“helpful staff & low rates at London Kew Bridge Travelodge”

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Posted 2 years ago

“The website could be a lot easier to use and give you other hotels in the area with prices”

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Posted 2 years ago

“Very warm welcome always awaits, just had 1 week at poole Travelodge couldn't complain , stayed 5th to the 12th of July , have now booked a weekend in August to give my Granddaughter a visit to uk for first time .”

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Posted 2 years ago

“Always found Travelodge helpful and competitive in prices - use Sportcity Manchester 3-4 times a year”

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Posted 2 years ago

“Easy to access locations. Rooms are spacious and clean, very good standard. Comfortable beds.”

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Posted 2 years ago

“Usually good locations, reliable format: rooms, reception, bar all good. Good value for money.”

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Posted 2 years ago

Travelodge UK is rated 4.3 based on 9,779 reviews