Travelodge UK Reviews

Name: Travelodge UK
Address: Sleepy Hollow, Aylesbury Road, Thame, Oxfordshire
Rating: 4.29

4.3 Rating 9,785 Reviews

82 %

of reviewers recommend Travelodge UK

Company Reviews

Questions

Metrics

4.3

Based on 9,785 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

asima.rafath@travelodge.co.uk

Location:

Sleepy Hollow,
Aylesbury Road,
Thame
Oxfordshire
OX9 3AT

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Travelodge UK 5 star review on 10th October 2025

Travelodge UK 5 star review on 5th August 2023

Simpson

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It was a good stay, pleasant staff”

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Posted 2 years ago

“User friendly interface, easy to book.”

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Posted 2 years ago

“Very easy to book online and reasonable price. Our only issue is that we have to be at airport for 5am without breakfast perhaps a cold snack breakfast pack could be considered. Ie cereals fruit drink just a little something to start the day iff 😁x”

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Posted 2 years ago

“Booking straightforward and simple”

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Posted 2 years ago

“Always clean and comfortable. Friendly staff.”

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Posted 2 years ago

“ROOMS SOMETIMES A LITTLE SMALL.”

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Posted 2 years ago

“Easy to find the bargain breaks. I was pleased with the ease of finding what I wanted. Decided on a break and was about to book, but when I logged in to my account I had to start again, the site hadn't saved my search/booking.”

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Posted 2 years ago

“use Travelodge in the quays Glouster, it is a great location, and is cheaper than a taxi home, if you pick up some bargains from Travelodge”

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Posted 2 years ago

“Great company who always inform you with their special offers.”

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Posted 2 years ago

“Very good value and would’ve got 5 stars but like most companies, the prices go up when there are local events on!”

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Posted 2 years ago

“Very easy booking service”

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Posted 2 years ago

“Wanted to add another night to my stay but had to book separate days which makes it very expensive. Hoping they can be tied together when booking in?”

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Posted 2 years ago

“The booking process is very straightforward, quick and easy to use.”

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Posted 2 years ago

“I do look at other sites to judge prices, more often than not Travelodge is on par, if available, so I book them. I know what I'll get, be comfortable and all very easy to book.”

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Posted 2 years ago

“Yes and no! i firs booked 3 rooms via Etrip/Priceline website, they took my money then i NEVER got any response at all. I then booked via another website were the booking went well. BUT I am now VERY CONCERNED BECAUSE I HAVE PAID TWICE for same 3 room booking.”

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Posted 2 years ago

“Very simple to book…very happy!!!.”

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Posted 2 years ago

“Easy to book and clear presentation.”

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Posted 2 years ago

“good place nice people feel welcome”

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Posted 2 years ago

“Was looking for somewhere central and not too expensive in Newcastle. Found one immediately and booked!”

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Posted 2 years ago

“Pleasant places to stay but prices are creeping up. Booking online ok but the App is temperamental”

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Posted 2 years ago

Travelodge UK is rated 4.3 based on 9,785 reviews