Travelodge UK Reviews

Name: Travelodge UK
Address: Sleepy Hollow, Aylesbury Road, Thame, Oxfordshire
Rating: 4.29

4.3 Rating 9,785 Reviews

82 %

of reviewers recommend Travelodge UK

Company Reviews

Questions

Metrics

4.3

Based on 9,785 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

asima.rafath@travelodge.co.uk

Location:

Sleepy Hollow,
Aylesbury Road,
Thame
Oxfordshire
OX9 3AT

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Travelodge UK 5 star review on 10th October 2025

Travelodge UK 5 star review on 5th August 2023

Simpson

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very comfortable, friendly, accommodating environment and surroundings.”

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Posted 2 years ago

“I found the booking experience very simple and appreciated the drop down box for extras.”

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Posted 2 years ago

“Very easy to do and informative”

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Posted 2 years ago

“Easy app to use but was disappointed that had to book full unlimited breakfast. Couldn't find just continental. My husband and I don't eat much at breakfast.”

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Posted 2 years ago

“Been to at least 20 odd Travelodges throughout UK on road trips/football away games (Come on Caley!) and never had an issue. Always clean, helpful staff. Mind you the clown in the Discovery who parked across two disabled spaces at Ayr needs his tyres deflating....”

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Posted 2 years ago

“Last minute booking carried out on line very easilly”

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Posted 2 years ago

“Really simple process to book and reassuring to know we can book our dog in to stay with us.”

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Posted 2 years ago

“Very comfortable bed, very quiet, excellent breakfast, very impressive. Well deserved five stars.”

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Posted 2 years ago

“We have just completed our bòoking last night! All satisfactory at the momen.”

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Posted 2 years ago

“Very clean comfortable”

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Posted 2 years ago

“Process of search and booking very easy.”

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Posted 2 years ago

“Good location with friendly staff. This visit was spoilt because of a massive leak through the ceiling on the first floor, which caused a lot of disruption.”

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Posted 2 years ago

“Excellent staff, very comfortable and great location”

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Posted 2 years ago

“Again excellent value for money.”

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Posted 2 years ago

“Simple,friendly, very enjoyable Clean and very comfy Help is always there if needed Very affordable I am now disabled and my husband paul takes me to Scarborough St Nicholas Travelodge every month for a break it's lovely there and the hotel and staff are lovely too I'm always left wanting to stay longer. Many thanks for very enjoyable breaks and many more to come. Samantha (Sammy) Harrison Ps we recommend you to everyone especially family!”

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Posted 2 years ago

“5 years since I stayed here before that I’ve stayed there a few times this time 6 nights , shock to find you have to pay for parking now,I put the card on my door 3 times after between 10&10.30 to have my bin emptied, replenish my beverages, replace toilet roll but only once did it happen I had to ask reception for replacements although that was no problem for them The bath in my room has damage round the plug although the bed was comfortable Disappointed I couldn’t get GB news on the television even though all the other hotels I’ve stayed at in the last year have it on their televisions so I had to use my phone instead Every contact I had with the staff to be fair was spot on Considering the money I spent I’m disappointed.”

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Posted 2 years ago

“Easy to follow process to make the booking, relevant issues all explained”

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Posted 2 years ago

“Kept having to go back to beginning to change dates etc instead of having an amend button”

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Posted 2 years ago

“Very ignorant receptionist phone they never pick up”

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Posted 2 years ago

“Very easy peasy”

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Posted 2 years ago

Travelodge UK is rated 4.3 based on 9,785 reviews