Travelodge UK Reviews

Name: Travelodge UK
Address: Sleepy Hollow, Aylesbury Road, Thame, Oxfordshire
Rating: 4.29

4.3 Rating 9,785 Reviews

82 %

of reviewers recommend Travelodge UK

Company Reviews

Questions

Metrics

4.3

Based on 9,785 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

asima.rafath@travelodge.co.uk

Location:

Sleepy Hollow,
Aylesbury Road,
Thame
Oxfordshire
OX9 3AT

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Travelodge UK 5 star review on 10th October 2025

Travelodge UK 5 star review on 5th August 2023

Simpson

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy and excellent value to booking this stay”

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Posted 2 years ago

“Fabulous stay great staff”

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Posted 2 years ago

“Wifi doesn't work. Dinner terrible. I want a refund for pre-paid wifi and pre-paid dinner”

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Posted 2 years ago

“This is just a review of the booking site. It was pretty easy to book our stay in the London Travelodge Hotel. We hope everything else will work as good as well :)”

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Posted 2 years ago

“Can't understand why the prices vary so much day by day. Very annoying! Cheaper prices offer good value but wouldn't pay the high amounts asked for some nights.”

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Posted 2 years ago

“Very easy”

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Posted 2 years ago

“Easy website to follow and the booking system was so easy to use. Thank you.”

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Posted 2 years ago

“A seem less efficient reservation process, thank you”

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Posted 2 years ago

“Easy to use site”

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Posted 2 years ago

“Quick and easy to book.”

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Posted 2 years ago

“Very easy to book my stay. Have stayed here before so am looking forward to seeing the updated version of my room.”

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Posted 2 years ago

“Booking on line was really simple”

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Posted 2 years ago

“It's been a few years since we have stayed at Travelodge so thought we would give them another try as they have upgraded their hotels.If the hotels are as good as the booking process we should not be disappointed”

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Posted 2 years ago

“Found the booking system very easy to use, confirmation came through quickly. Looking forward to my stay in august.”

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Posted 2 years ago

“My husband and I stayed overnight on Sunday 4th June 2023. Even though the room and breakfast were very good our issue was with the meal we booked on the evening of the 4th. We were told upon ordering our meal at the bar that there would be a 30/35 minute wait. We were okay with this. After a full hour wait my husband received his meal (which was not what he ordered) after a further 10 minutes our order arrived. I ordered the fish finger sandwich and chips. Unfortunately the chips were pale and soft. My husband ordered the steak and ale pie again which he found very disappointing. We had ordered a sweet each as well, but by this time it was nearly 9 pm and we were unwilling to sit and wait for our plates to be cleared and sweet to arrive. We were not the only table who had a lengthy wait as I heard another couple complaining about the wait as well as another party seated behind us receiving the wrong order also. We have used this particular Travelodge previously, but without the meal.. We will not be booking an evening meal again!!”

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Posted 2 years ago

“Easy to book, costs in different parts of the country vary wildly !”

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Posted 2 years ago

“Easy to use site and very reasonable price. Instant email received to confirm booking.”

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Posted 2 years ago

“Excellent value and comfortable accommodation”

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Posted 2 years ago

“Quick and easy to book”

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Posted 2 years ago

“Great idea to break a journey and relax in simple comfort.”

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Posted 2 years ago

Travelodge UK is rated 4.3 based on 9,785 reviews