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Travelodge UK Reviews

4.3 Rating 9,785 Reviews
82 %
of reviewers recommend Travelodge UK
Company Reviews Questions Metrics
4.3
Based on 9,785 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
Greater than 75%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.2 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Travelodge UK Reviews
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Email:

asima.rafath@travelodge.co.uk

Location:

Sleepy Hollow,
Aylesbury Road,
Thame
Oxfordshire
OX9 3AT

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Catherine Harper
Verified Buyer
“Usually a good place to book.”
Helpful Report
Posted 2 years ago
Ann Gillibrand;Driscoll
Verified Buyer
“Easy process, no problems”
Helpful Report
Posted 2 years ago
Horton
Verified Buyer
“Found site easy to navigate and book - hope our stay with you will be as good”
Helpful Report
Posted 2 years ago
Ruth Squire
Verified Buyer
“Wide variety of hotel locations and simple booking procedure.”
Helpful Report
Posted 2 years ago
Stephen Newey
Verified Buyer
“Ive stayed here befor with my partner room is great , staff very hdlpful ,& friendly, good value for money😎”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Not super intuitive how to move to the next strp”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Probably better if you don’t open until the refurb is finished. Worse nights sleep ever. Too noisy!”
Helpful Report
Posted 2 years ago
Ronald McBrearty
Verified Buyer
“Excellent service”
Helpful Report
Posted 2 years ago
Thomson
Verified Buyer
“This hotel was a total disgrace the towels were marked with soil the sink was filthy and the room smelled like someone had urinated in it don't ever book this hotel it's a total shite hole it was so bad I used baby wipes to clean my self the bed was all creased as well”
Helpful Report
Posted 2 years ago
Margaret Regan
Verified Buyer
“Esay to book no hassle”
Helpful Report
Posted 2 years ago
Pollock
Verified Buyer
“Managed to book without any problems.”
Helpful Report
Posted 2 years ago
Margit Hackl
Verified Buyer
“I stayed a few times at Travelodge hotels before. Always a great experience, very helpful and friendly stuff which is very engaged.”
Helpful Report
Posted 2 years ago
Kerman
Verified Buyer
“The reason I gave a poor review is that I tried booking on Sunday eve and it wouldn't let me? So I tried again at half 6 on Mon morning and the price had gone up by over £20 which I wasn't happy about.”
Helpful Report
Posted 2 years ago
Happe
Verified Buyer
“Easy to book”
Helpful Report
Posted 2 years ago
Alison Childs
Verified Buyer
“Very easy to book online.”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Easy booking system. Stayed with several Travelodges in the past. Good value for money”
Helpful Report
Posted 2 years ago
Kevin Reilly
Verified Buyer
“App nice and easy to use everything in plain site no hidden extras”
Helpful Report
Posted 2 years ago
John Cope
Verified Buyer
“Easy booking/amendment service without any hassle. Stayed in Travelodge in St Annes near Blackpool which had friendly welcoming staff. Very impressed with the cleanliness of the room and quietness despite overlooking a main road. Looking forward to our stay in Liverpool at the Old Highway hotel. Always excellent value for money for a mid-week stay.”
Helpful Report
Posted 2 years ago
Neil Bedford
Verified Buyer
“I booked and said done but no email confirmation received my phone said complete booking so I re entered the payment and got two confirmations and two payments taken cancelled one as duplicate but told no refund. Filled in on line form but heard nothing back yet and no refund, will wait and see but it may be my last time using Travel Lodge”
Helpful Report
Posted 2 years ago
Darlow
Verified Buyer
“1. Bathroom flooded, due to shower curtain not fitting. Complained to reception, not interested. 2. Bedroom door left open all day after morning cleaning (we got back at 6pm). Completely unacceptable anything could have been stolen. Reception again not interested. Would not recommend this accommodation!”
Helpful Report
Posted 2 years ago
Travelodge UK is rated 4.3 based on 9,785 reviews
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