Travelodge UK Reviews

Name: Travelodge UK
Address: Sleepy Hollow, Aylesbury Road, Thame, Oxfordshire
Rating: 4.29

4.3 Rating 9,785 Reviews

82 %

of reviewers recommend Travelodge UK

Company Reviews

Questions

Metrics

4.3

Based on 9,785 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

asima.rafath@travelodge.co.uk

Location:

Sleepy Hollow,
Aylesbury Road,
Thame
Oxfordshire
OX9 3AT

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Travelodge UK 5 star review on 10th October 2025

Travelodge UK 5 star review on 5th August 2023

Simpson

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Booked to stay at this hotel before and found it very easy to book , and great location .”

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Posted 2 years ago

“Simple, hassle-free booking process, wouldn’t hesitate to book again!”

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Posted 2 years ago

“Really easy to amend the booking I made.”

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Posted 2 years ago

“Found the paying process a little difficult. I had to set up card on Apple Pay instead of just putting in card details. May have been my error but unclear.”

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Posted 2 years ago

“Easy no problem”

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Posted 2 years ago

“I haven’t been there yet, so cannot possibly review it”

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Posted 2 years ago

“Even Ryanair do not charge for flight amendments on the same day”

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Posted 2 years ago

“parking at £9.00 very expensive. and breakfast is not hot and very poor rating”

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Posted 2 years ago

“Booking process is great but a bit fiddly trying to find the hotel I wanted. Overall clear booking process”

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Posted 2 years ago

“The hotel is amongst the best in the uk, it keeps to standard no matter were you lodged. The staff are welcoming, the environment is tidy and neat. No noise disruption, it is always a place to visit this is why it is called Travelodge.”

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Posted 2 years ago

“Very easy booking online straightforward”

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Posted 2 years ago

“Always a pleasant stay with travelodge. Muvh preferred over premier inn”

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Posted 2 years ago

“Your app / web is worst I’ve ever been on honestly you must lose business with it Shocking poor”

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Posted 2 years ago

“Looking forward to our stay in the travelodge”

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Posted 2 years ago

“Always clean and does what it says on the tin!”

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Posted 2 years ago

“Price went up £30 between selecting the hotel and going back to book!”

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Posted 2 years ago

“Think the website was playing up when I booked as it kept taking me elsewhere on the site. Did it eventually”

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Posted 2 years ago

“Booking online was very easy and straightforward”

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Posted 2 years ago

“Very good value for money”

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Posted 2 years ago

“Very convenient for St Pancras and an early morning start. Quiet, clean, comfortable room. The hotel has obviously recently been refurbished. I did not have any need to interact with the staff but they seemed pleasant enough.”

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Posted 2 years ago

Travelodge UK is rated 4.3 based on 9,785 reviews