Travelodge UK Reviews

Name: Travelodge UK
Address: Sleepy Hollow, Aylesbury Road, Thame, Oxfordshire
Rating: 4.29

4.3 Rating 9,785 Reviews

82 %

of reviewers recommend Travelodge UK

Company Reviews

Questions

Metrics

4.3

Based on 9,785 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

asima.rafath@travelodge.co.uk

Location:

Sleepy Hollow,
Aylesbury Road,
Thame
Oxfordshire
OX9 3AT

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Travelodge UK 5 star review on 10th October 2025

Travelodge UK 5 star review on 5th August 2023

Simpson

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy booking process”

Helpful Report

Posted 2 years ago

“Very easy and prompt response confirming booking.”

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Posted 2 years ago

“I telephoned to get clarity on a child under 1. The male staff member I spoke to was brilliant. He listened, gave excellent advice and was one of the reasons we booked.”

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Posted 2 years ago

“Booking was fast and easy/straightforward.”

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Posted 2 years ago

“Easy to book, needed to ring to ring for an early check and staff were very helpful.”

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Posted 2 years ago

“Travelodge is always easy to book anything.”

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Posted 2 years ago

“Very straightforward. Was able to speak direct to Bodmin Roche to check accessible room availability”

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Posted 2 years ago

“Room was clean and tidy, just disappointed to have a twin room when booked a double room”

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Posted 2 years ago

“Quick and easy website to use.”

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Posted 2 years ago

“Good value basic accommodation. Carpets could be cleaner. Friendly staff”

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Posted 2 years ago

“Always easy to book. We have been to the same Travelodge several times”

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Posted 2 years ago

“Travelodge Newcastle Rotary Way. Absolutely lovely place to stay! Super clean room, lovely friendly staff. Made my dog Mac and myself very welcome. A definite recommend from us both! Will stay here again for sure! 😊”

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Posted 2 years ago

“Easy to use interphase”

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Posted 2 years ago

“Price was more than I expected to pay”

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Posted 2 years ago

“Quick, easy, efficient”

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Posted 2 years ago

“Booking is no problem look forward to stay with you many thanks”

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Posted 2 years ago

“Very easy to use”

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Posted 2 years ago

“Very good stay. Customer service second to none. Laura the supervisor and Kira who works night were especially outstanding and did everything they could to make our stay fabulous.”

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Posted 2 years ago

“Booking was easy checking in staff was very polite & helpful. Clean room we enjoyed our stay here. Highly recommended”

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Posted 2 years ago

“For us it’s very convenient as our family are quite near.”

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Posted 2 years ago

Travelodge UK is rated 4.3 based on 9,785 reviews