Travelodge UK Reviews

Name: Travelodge UK
Address: Sleepy Hollow, Aylesbury Road, Thame, Oxfordshire
Rating: 4.29

4.3 Rating 9,785 Reviews

82 %

of reviewers recommend Travelodge UK

Company Reviews

Questions

Metrics

4.3

Based on 9,785 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

asima.rafath@travelodge.co.uk

Location:

Sleepy Hollow,
Aylesbury Road,
Thame
Oxfordshire
OX9 3AT

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Travelodge UK 5 star review on 10th October 2025

Travelodge UK 5 star review on 5th August 2023

Simpson

Anonymous

Anonymous // 01/01/2019

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“Easy and fast to use”

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Posted 2 years ago

“Simple, efficient process.”

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Posted 2 years ago

“Easy to book, excellent service”

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Posted 2 years ago

“VERY HAPPY WITH THE SERVICE PROVIDED AT TRAVELODGE COMFORTABLE ROOMS...GREAT BREAKFAST...GOOD STAFF AND THEY ALLOW MY DOG TO STAY FIRST CLASS”

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Posted 2 years ago

“The website feels slightly different. When first trying to book it did not take me to the pages I expected, and with higher rates.”

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Posted 2 years ago

“Easy, although the way to choose between paying by Paypal or creditcard can be better indicated.”

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Posted 2 years ago

“Fgdfbc she b”

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Posted 2 years ago

“booking system ok, but used to be a whole lot better”

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Posted 2 years ago

“Lovely hotel”

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Posted 2 years ago

“Very easy to book online, page is easy to navigate and the process was done in minutes.”

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Posted 2 years ago

“This particular Travelodge is always a great experience. Such lovely staff who go out of their way to help. Not the same for other ones sadly but I would recommend Watford every time.”

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Posted 2 years ago

“Enjoy staying in these basic rooms which are always comfortable and clean. Now need the accessible rooms and likewise good for us. Bit annoying having different prices for two night stay! Mondaynight cheaper than Tuesday yet in the same room.”

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Posted 2 years ago

“Very easy to navigate the website and find the hotel I wanted with the rooms I required. Very happy with my experience”

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Posted 2 years ago

“Will after the stay”

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Posted 2 years ago

“Very easy and quick to book the hotel. Looking forward to our visit”

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Posted 2 years ago

“Having trouble with a booking after accidentally cancelling. After receiving a confirmation I found the dates were different to the ones I thought I had booked so I tried to manage my booking and that’s when my problems started. Now awaiting customer services to rearrange my dates, a wait of up to 5 working days.”

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Posted 2 years ago

“Very friendly staff, ideal location for access to London at a reasonable cost to the customer, great facilities available in the square!”

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Posted 2 years ago

“Always convenient location. We know what we’re getting for money value.”

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Posted 2 years ago

“They lure with ads of low prices but you don’t get them when you look for them when you want.”

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Posted 2 years ago

“Very straight forward all booked in a few minutes very pleased”

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Posted 2 years ago

Travelodge UK is rated 4.3 based on 9,785 reviews