Travelodge UK Reviews

Name: Travelodge UK
Address: Sleepy Hollow, Aylesbury Road, Thame, Oxfordshire
Rating: 4.28

4.3 Rating 9,800 Reviews

82 %

of reviewers recommend Travelodge UK

Company Reviews

Questions

Metrics

4.3

Based on 9,800 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

asima.rafath@travelodge.co.uk

Location:

Sleepy Hollow,
Aylesbury Road,
Thame
Oxfordshire
OX9 3AT

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Travelodge UK 5 star review on 10th October 2025

Travelodge UK 5 star review on 5th August 2023

Simpson

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The homepage was blocking me because of a postcode verification. Its was only with persistance that I overcame that. This is essential for you to adress this glitch/fault in your system”

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Posted 3 years ago

“Booking experience was quick and easy”

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Posted 3 years ago

“Very easy booking system. Clear”

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Posted 3 years ago

“Quick booking”

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Posted 3 years ago

“Online booking very easy to use.”

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Posted 3 years ago

“Have stayed at Caerphilly Travelodge once before . We were well happy ! Diolch yn fawr ! Lovely staff , clean , and everything else one would want ! AND Yes booking experience yesterday was very good . Diolch !”

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Posted 3 years ago

“Smooth process I would have liked to book my parking too. I assume I just give my number plate on arrival and hope there's a space”

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Posted 3 years ago

“It was very easy to book”

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Posted 3 years ago

“Very welcoming. Room clean. Some of the breakfast foods could have been hotter.”

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Posted 3 years ago

“Clean and welcoming and extra effort made to make one of our beds in family room more comfortable. Great service”

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Posted 3 years ago

“Perfect for our stay, will use this hotel again as it`s close to our daughter`s house. Staff were great and so helpful.”

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Posted 3 years ago

“Room was a good size , clean and plenty of pillows and towels.”

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Posted 3 years ago

“Found booking easy and quick. Have used many times and hopefully will do so again”

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Posted 3 years ago

“Very easy to use on line booking . We hope the stay is just as pleasant .”

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Posted 3 years ago

“All good no problem easy booking”

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Posted 3 years ago

“very smooth”

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Posted 3 years ago

“I have stayed in Travelodge Hotels before and always found them comfortable and reasonably priced.”

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Posted 3 years ago

“Easy to book, clear instructions on the website”

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Posted 3 years ago

“Quick search & booking service”

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Posted 3 years ago

“We choose the Travelodge at Covent Garden because it is so central and yet, has the advantage of still being far enough away from the hustle and bustle of the West End; thus resulting in a brilliant night's sleep. The staff are always so helpful, accommodating and professional.”

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Posted 3 years ago

Travelodge UK is rated 4.3 based on 9,800 reviews