Travelodge UK Reviews

Name: Travelodge UK
Address: Sleepy Hollow, Aylesbury Road, Thame, Oxfordshire
Rating: 4.28

4.3 Rating 9,800 Reviews

82 %

of reviewers recommend Travelodge UK

Company Reviews

Questions

Metrics

4.3

Based on 9,800 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

asima.rafath@travelodge.co.uk

Location:

Sleepy Hollow,
Aylesbury Road,
Thame
Oxfordshire
OX9 3AT

Write Your review

Tell us how Travelodge UK made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Travelodge UK 5 star review on 10th October 2025

Travelodge UK 5 star review on 5th August 2023

Simpson

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love staying here, always clean and comfortable”

Helpful Report

Posted 3 years ago

“The room was noisy vibrations from Trains travelling below led to a poor night's sleep. The Mattress had not been turned and it was like sleeping in a hollow. Broken Soap dispenser in bath room. A good breakfast to be fair and good staff.”

Helpful Report

Posted 3 years ago

“Prices are very good. We've booked the one near Birmingham Airport. So easy to book online”

Helpful Report

Posted 3 years ago

“Easy booking process”

Helpful Report

Posted 3 years ago

“Responsive”

Helpful Report

Posted 3 years ago

“I recently had the pleasure of staying at Travel Lodge, and overall, it was a delightful experience. From the moment I arrived, the staff greeted me with warm hospitality and a genuine desire to make my stay enjoyable. The location of the Travel Lodge I stayed in was superb, situated in an area close to good transportation options. It was incredibly convenient for exploring the city and accessing nearby amenities. The room I stayed in, while generally satisfactory, could have benefited from better tidiness. The linens and towels were fresh, and the bed was comfortable, but there were some minor cleanliness issues in the corners of the room and the bathroom. I hope the hotel management addresses this for future guests. The hotel staff was consistently friendly, approachable, and willing to assist with any queries or requests. They went out of their way to ensure that I had a pleasant stay, and their attentiveness made me feel valued as a guest.”

Helpful Report

Posted 3 years ago

“Good location Good price l wish all hotels were like this.”

Helpful Report

Posted 3 years ago

“Straightforward and easy to use”

Helpful Report

Posted 3 years ago

“Booking procedure was fine until payment. I had to create an Apple pay account and did not seem to be able to just pay with a credit card.”

Helpful Report

Posted 3 years ago

“Tried to book a ground level room but there is no facility for that on the booking page . My partner has mobility issues and struggles with stairs”

Helpful Report

Posted 3 years ago

“Great stay”

Helpful Report

Posted 3 years ago

“Website easy to use.Clear instructions and contract.”

Helpful Report

Posted 3 years ago

“Excellent Travelodge website made it easy to choose the appropriate hotel. Booking was straightforward and competitively priced. Hoping my stay will be as straightforward and relaxing.”

Helpful Report

Posted 3 years ago

“Booking was quick and easy, good price for a short break.”

Helpful Report

Posted 3 years ago

“easy to book and great price”

Helpful Report

Posted 3 years ago

“easy to book and add on/remove optional extras”

Helpful Report

Posted 3 years ago

“Like Travelodge hotels”

Helpful Report

Posted 3 years ago

“Always comfortable and clean with good location. Friendly staff”

Helpful Report

Posted 3 years ago

“Stay with travelodge regularly great hotels and service”

Helpful Report

Posted 3 years ago

“Straight forward website easy to book through”

Helpful Report

Posted 3 years ago

Travelodge UK is rated 4.3 based on 9,800 reviews