Travelodge UK Reviews

Name: Travelodge UK
Address: Sleepy Hollow, Aylesbury Road, Thame, Oxfordshire
Rating: 4.28

4.3 Rating 9,800 Reviews

82 %

of reviewers recommend Travelodge UK

Company Reviews

Questions

Metrics

4.3

Based on 9,800 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

asima.rafath@travelodge.co.uk

Location:

Sleepy Hollow,
Aylesbury Road,
Thame
Oxfordshire
OX9 3AT

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Travelodge UK 5 star review on 10th October 2025

Travelodge UK 5 star review on 5th August 2023

Simpson

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy booking, had a problem with initial booking still waiting for you to call me, 7 days not good enough”

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Posted 3 years ago

“Very comfortable, good value for money. Object to having to pay to phone hotel with queries!”

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Posted 3 years ago

“Not arrived yet but booking was really easy.”

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Posted 3 years ago

“My wife and I always try to stay at Travelodge when we have a few days away. We have always found our stays comfortable with lovely pleasant and helpful staff and good accommodation. We are now looking forward to our next stay at Travelodge Glastonbury in September and will continue to use Travelodge in future.”

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Posted 3 years ago

“Greeted with a smile from Chloe, a clean room with a cracking shower all at a reasonable price”

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Posted 3 years ago

“Easy to use apart from not being able to book children’s dinner”

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Posted 3 years ago

“So easy to book a room, thanks”

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Posted 3 years ago

“Travel lodge is always spotlessly clean and good value for money”

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Posted 3 years ago

“Super quick to sort out. It helps that you can add on additional costs separately.”

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Posted 3 years ago

“Always try to stay in travelodge when going away on holiday”

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Posted 3 years ago

“Booking was easy”

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Posted 3 years ago

“Very easy to book, and get price. Looking forward to our little getaway.”

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Posted 3 years ago

“Comfortable hotels at an affordable price. Staff are always very friendly.”

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Posted 3 years ago

“Been to the Kendal travelodge on several occasions and are keen to return This Travelodge is very close to the centre of Kendal and has excellent car parking at a good price”

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Posted 3 years ago

“very quick and easy to book.”

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Posted 3 years ago

“It was easy however I could not find the room I wanted and it did not tell me that type of room was not available.”

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Posted 3 years ago

“Easy to book, good value and excellent quality hotels.”

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Posted 3 years ago

“Easy website to navigate and got the best price compared to other hotel websites.”

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Posted 3 years ago

“They were very good , and made it easy”

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Posted 3 years ago

“When booking on line nowhere to enter the discount code you have to make it cheaper”

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Posted 3 years ago

Travelodge UK is rated 4.3 based on 9,800 reviews