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Travelodge UK Reviews

4.3 Rating 9,779 Reviews
82 %
of reviewers recommend Travelodge UK
Company Reviews Questions Metrics
4.3
Based on 9,779 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
Greater than 75%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.2 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Travelodge UK Reviews
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Email:

asima.rafath@travelodge.co.uk

Location:

Sleepy Hollow,
Aylesbury Road,
Thame
Oxfordshire
OX9 3AT

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Crystal Reid
Verified Buyer
“Very difficult to use, not user friendly clearly just a money grab. Impossible to make ammendments”
Helpful Report
Posted 2 years ago
Poulton-Smith
Verified Buyer
“A little on the expensive side, but you do know what you’re getting, which includes a breakfast which is just about adequate.”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Terrible service”
Helpful Report
Posted 2 years ago
Adams
Verified Buyer
“Haven’t stayed there yet but booking was very easy with lots of choices”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“I enjoyed it”
Helpful Report
Posted 2 years ago
Jean Toner;Newton
Verified Buyer
“Easy booking”
Helpful Report
Posted 2 years ago
S O Adedeji
Verified Buyer
“I really enjoyed my staying with travel lodge hotel. The great customer service and staff experience is amazing and fantastic. I can’t just wait to booked for another vacation.”
Travelodge UK 5 star review on 1st July 2023
Helpful Report
Posted 2 years ago
Margaret Murray
Verified Buyer
“Everything you could want for a short break........really good.”
Helpful Report
Posted 2 years ago
Ray
Verified Buyer
“It was very straightforward for me to book my short stay in York with Travelodge on line. Thank you.”
Helpful Report
Posted 2 years ago
Barbara Parker
Verified Buyer
“So easy to book. I’ve used the site before and recommend it .”
Helpful Report
Posted 2 years ago
Liz Williams
Verified Buyer
“Quick and easy.”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Booking was very quick and simple”
Helpful Report
Posted 2 years ago
Sparrow
Verified Buyer
“I have scored based purely on the quality of the room. We stayed for one night in a newly refurbed room. The carpet was new, bathroom redone, new chairs and heater I think. Old units and bed. The cleanliness wasn't up to much, there were no net curtains and we were in a room overlooking other windows so felt we couldn't have our curtains open, no privacy. Bed creaked and squeaked. Mattress and pillows were manageable. Disappointed for a newly refurbed room (also no hairdryer) but served a purpose. IF however I could score for a particular staff member, I would give Trevor a 5*. I spoke to him on phone pre arrival and he was helpful, understanding and did his absolute upmost for us given what he had at his disposal. He was also there at check in and was friendly and helpful then too. I do hope he gets recognition. So although I scored 3, this is based on the room only.”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Was good ,clean,check out 12pm perfect time 3 star Hotel”
Helpful Report
Posted 2 years ago
Grylls
Verified Buyer
“Booking easy”
Helpful Report
Posted 2 years ago
Mitchell
Verified Buyer
“Convenient place to stop over for travelling up or down scotland.”
Helpful Report
Posted 2 years ago
Janet Jones
Verified Buyer
“Lovely and clean always helpful staff, feels very secure because I'm on my own when i stay with you, at Gosport”
Helpful Report
Posted 2 years ago
Robinson
Verified Buyer
“Quick and easy looking forward to my stay”
Helpful Report
Posted 2 years ago
K Pitt
Verified Buyer
“Very easy to book (did it online) really good experience would recommend Cheers”
Helpful Report
Posted 2 years ago
McDade
Verified Buyer
“The one night I actually wanted to book was like 3 times the price of the nights before and after, as well as almost every other night weeks before and weeks after, for seemingly no reason.”
Helpful Report
Posted 2 years ago
Travelodge UK is rated 4.3 based on 9,779 reviews
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