Travelodge UK Reviews

Name: Travelodge UK
Address: Sleepy Hollow, Aylesbury Road, Thame, Oxfordshire
Rating: 4.28

4.3 Rating 9,800 Reviews

82 %

of reviewers recommend Travelodge UK

Company Reviews

Questions

Metrics

4.3

Based on 9,800 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

asima.rafath@travelodge.co.uk

Location:

Sleepy Hollow,
Aylesbury Road,
Thame
Oxfordshire
OX9 3AT

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Travelodge UK 5 star review on 10th October 2025

Travelodge UK 5 star review on 5th August 2023

Simpson

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The one night I actually wanted to book was like 3 times the price of the nights before and after, as well as almost every other night weeks before and weeks after, for seemingly no reason.”

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Posted 3 years ago

“Booking experience was easy to complete. Good choice by price and site. Recommend”

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Posted 3 years ago

“Went online, galway Ireland Travelodge came up, so I booked it Turns out the travelodge I booked was in Oxford Currently seeking legal advice”

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Posted 3 years ago

“Staff very pleasant and helpful on the telephone.”

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Posted 3 years ago

“very easy to book first time i have used a travel lodge saw lets see how it gos”

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Posted 3 years ago

“Eranda on Reception was helpful. Extra grab handles in shower would be a way to make your equipment safer for us 85 yr.old. A few interesting local photos on room walls would make it lo.ok less like a cell. More discount on late bookings would encourage us to stay more often.”

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Posted 3 years ago

“At travel lodge central Liverpool . Graham helped direct me to make the booking for July . Very helpful Thank you”

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Posted 3 years ago

“easy to follow website and entering info”

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Posted 3 years ago

“Always been very satisfied with our stays. _Skeeby, South Witham, Alwalton, Wellington”

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Posted 3 years ago

“Easy to book and pay”

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Posted 3 years ago

“Service was excellent”

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Posted 3 years ago

“Really convenient for the airport especially for early morning flights.”

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Posted 3 years ago

“Brilliant as usuall ,always a pleasure to use travelodges”

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Posted 3 years ago

“I'm sure it could be made more user friendly but I managed to negotiate thru to make a booking”

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Posted 3 years ago

“Easy booking simple process”

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Posted 3 years ago

“Great value for money”

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Posted 3 years ago

“Great hotel and reception all so helpful. Hotel is clean and local to all the shops. Rooms really nice and clean.”

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Posted 3 years ago

“My self and my husband was there before and loved the stay my daughter stays in Carlisle thats why we chose”

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Posted 3 years ago

“affordable,comfy,pleasant,well positioned hotels,friendly staff”

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Posted 3 years ago

“Booking was very easy in website”

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Posted 3 years ago

Travelodge UK is rated 4.3 based on 9,800 reviews