Travelodge UK Reviews

Name: Travelodge UK
Address: Sleepy Hollow, Aylesbury Road, Thame, Oxfordshire
Rating: 4.28

4.3 Rating 9,800 Reviews

82 %

of reviewers recommend Travelodge UK

Company Reviews

Questions

Metrics

4.3

Based on 9,800 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

asima.rafath@travelodge.co.uk

Location:

Sleepy Hollow,
Aylesbury Road,
Thame
Oxfordshire
OX9 3AT

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Travelodge UK 5 star review on 10th October 2025

Travelodge UK 5 star review on 5th August 2023

Simpson

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great web page but ..could not pay with capital one card three attempts each one rejected by travel lodge..yet accepted with other card ...”

Helpful Report

Posted 3 years ago

“Very straightforward booking experience , very easy to navigate the website”

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Posted 3 years ago

“Easy to use website”

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Posted 3 years ago

“Easy and quick booking, looking forward to staying. Little getaway from the norm”

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Posted 3 years ago

“Easiest thing to do ever.”

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Posted 3 years ago

“Paid for 24 hour WiFi - Free 30 mins would have been sufficient, but booking page did not make it clear this was an option. Please make it clearer!”

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Posted 3 years ago

“Good value for money”

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Posted 3 years ago

“Advertise reasonable prices that very often are not available and booking on the internet is a nightmare.”

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Posted 3 years ago

“stayed here on lots of occasions. Never had any problem with booking. Very easy to do.”

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Posted 3 years ago

“Always stay at Queen Street in Cardiff as staff are really friendly and helpful. Clean rooms and Central for doing Retail Therapy r watching the rugby at the Principality!”

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Posted 3 years ago

“The online booking was simple and easy to use”

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Posted 3 years ago

“Website reservation was very good along with all information. We worry about contract carparking as we've fallen foul of it a couple of times. It is a shame that WiFi isn't free. We are looking forward to the trip.”

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Posted 3 years ago

“Very easy to book with and very good prices for rooms too”

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Posted 3 years ago

“Clean accommodation. Super staff”

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Posted 3 years ago

“Yes it was very quick when on the correct site, unfortunately went into a mock travel lodge site and was charged double before I realised. It must have been a scam. Perhaps your company need to investigate, not a pleasant experience.”

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Posted 3 years ago

“The process of booking was very easy”

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Posted 3 years ago

“Couldn’t be easier.”

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Posted 3 years ago

“Easy online booking and look forward to our stay over xmas time 👍”

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Posted 3 years ago

“Very easy to book one night stay for family funeral”

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Posted 3 years ago

“Very efficient staff”

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Posted 3 years ago

Travelodge UK is rated 4.3 based on 9,800 reviews