Travelodge UK Reviews

Name: Travelodge UK
Address: Sleepy Hollow, Aylesbury Road, Thame, Oxfordshire
Rating: 4.29

4.3 Rating 9,779 Reviews

82 %

of reviewers recommend Travelodge UK

Company Reviews

Questions

Metrics

4.3

Based on 9,779 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

asima.rafath@travelodge.co.uk

Location:

Sleepy Hollow,
Aylesbury Road,
Thame
Oxfordshire
OX9 3AT

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Travelodge UK 5 star review on 10th October 2025

Travelodge UK 5 star review on 5th August 2023

Simpson

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had no problem getting a room really straight forward”

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Posted 2 years ago

“Very easy to book a room and the add-ons are clear and just as easy to arrange.”

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Posted 2 years ago

“Not clear when business discount is applied Inflated costs for Sat night Required information already supplied as business customer”

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Posted 2 years ago

“Very disappointed as declined my voucher code for bluelight or carer discount code either.Also kept telling me hotels where booked once I found and went to pay. Was not impressed”

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Posted 2 years ago

“Great location, parking expensive just wish there was a small fridge in the room.”

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Posted 2 years ago

“Very simple and quick , no problems at all”

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Posted 2 years ago

“My booking was very easy and efficient , looking forward to my stay in October”

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Posted 2 years ago

“Not been yet But has become pricey”

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Posted 2 years ago

“Easy to book and pay. Thanks.”

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Posted 2 years ago

“easy to work with”

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Posted 2 years ago

“Email asked for review of booking & NOT my stay. As haven't visited yet I can only review the booking experience. Was easy to use website, however you should be aware of what is & is not included but can be purchased as add ons or extras, like WiFi, breakfasts & dinners if you require them, I did not. I had to speak to my hotel to clarify accessibility concerns & they were very pleasant & helpful. Overall for me was a 5 star experience.”

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Posted 2 years ago

“Easy peasy reservation”

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Posted 2 years ago

“The website is easy to navigate and booking is very, very simple. Pity that the rates have gone up and there are not the same bargains to be had. Still good value when you do find a bargain night!!”

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Posted 2 years ago

“Dates required were available.”

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Posted 2 years ago

“Good prices”

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Posted 2 years ago

“Good price and FREE PARKING”

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Posted 2 years ago

“Good not having to go through a booking agency.”

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Posted 2 years ago

“Used Travelodge many times, never any problems”

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Posted 2 years ago

“The website is generally easy to use and locate hotels at a cheaper rate nearby, I'd like a loyalty system as I've used many hotels recently and at least provide free WiFi especially if you're trying to charge £150 for a hotel that I know is looking tired. The sudden price hikes sometimes within hours of looking at a hotel are very irritating.”

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Posted 2 years ago

“Couldn't log onto my account which was strange as they sent me my booking on the email they say wasn't there!!”

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Posted 2 years ago

Travelodge UK is rated 4.3 based on 9,779 reviews